Family Suite

Reviews of Istanbul Airport Express Hotel

Istanbul Airport Express Hotel
Merkez Mah. Eski Edirne Asfalti Cad., Duldul Sok., Arnavutkoy, Istanbul

Reviews

7.8

Good

Rating 10 - Excellent. 125 out of 319 reviews" "
Rating 8 - Good. 96 out of 319 reviews" "
Rating 6 - Okay. 45 out of 319 reviews" "
Rating 4 - Poor. 28 out of 319 reviews" "
Rating 2 - Terrible. 25 out of 319 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hussain

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to IST airport, has buses going to airport regularly, staff is amazing and helpful.
Response from Team Istanbul Airport Express Hotel on 24 Apr 2024
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

8/10 Good

Simon

Stayed 1 night in Mar 2024
Response from Team Istanbul Airport Express Hotel on 22 Apr 2024
Dear Our Guest,Thank you for taking the time to share your opinion. Regards

10/10 Excellent

Rondell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that area was super busy.... bustling to be miles away from Istanbul city center.... I'll start visiting here yearly!!
Stayed 4 nights in Mar 2024
Response from Team Istanbul Airport Express Hotel on 1 Apr 2024
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

8/10 Good

Elias

Stayed 1 night in Dec 2023
Response from Team Istanbul Airport Express Hotel on 20 Dec 2023
Dear Our Guest,Thank you for taking the time to share your opinion. Regards

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the closeness to the airport
Stayed 1 night in Nov 2023
Response from Team Istanbul Airport Express Hotel on 30 Nov 2023
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

6/10 Okay

Sait

Liked: Staff & service, amenities
Try to get a room facing duldul street otherwise the back street is very noisy
Stayed 2 nights in Nov 2023
Response from Team İstanbul Airport Express Hotel on 5 Nov 2023
Dear Our Guest,Thank you for taking the time to share your opinion. Regards

10/10 Excellent

Kathleen

Stayed 1 night in Nov 2023
Response from Team Istanbul Airport Express Hotel on 4 Nov 2023
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

10/10 Excellent

Daniel

Stayed 1 night in Oct 2023
Response from Team Istanbul Airport Express Hotel on 17 Nov 2023
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Team Istanbul Airport Express Hotel on 16 Oct 2023
Dear Our Guest, First of all, we would like to thank you for taking the time to share your views with us. Your kind appreciation and satisfaction have been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your future travels. Regards

10/10 Excellent

bolorchimeg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Team Istanbul Airport Express Hotel on 4 Oct 2023
Dear Our Guest, First of all, we would like to thank you for taking the time to share your views with us. Your kind appreciation and satisfaction have been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your future travels. Regards

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for anyone using Istanbul Airport
Stayed 1 night in Sep 2023
Response from Team Istanbul Airport Express Hotel on 5 Sept 2023
Dear Our Guest,Thank you for taking the time to share your opinion. Regards

8/10 Good

John

Liked: Staff & service
Great little Turkish town great for an overnight from Istanbul airport
Stayed 1 night in Aug 2023
Response from İstanbul Airport Express Hotel Team on 10 Aug 2023
Dear Our Guest,Thank you for taking the time to share your opinion. Regards

10/10 Excellent

Roberth, San Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything fine, good breakfast and the personal was very kind
Stayed 1 night in Aug 2023
Response from Istanbul Airport Express Hotel Team on 7 Aug 2023
Dear Our Guest, First of all, we would like to thank you for taking the time to share your views with us. Your kind appreciation and satisfaction have been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your future travels. Regards

10/10 Excellent

Tambi

Stayed 1 night in Jun 2023
Response from Istanbul Airport Express Hotel Team on 15 Aug 2023
Dear Our Guest, First of all, we would like to thank you for taking the time to share your views with us. Your kind appreciation and satisfaction have been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your future travels. Regards

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
I had a late check-in but the staff was very cooperative and helpful. Breakfast could be improved otherwise it was fine. Overall a good experience
Stayed 1 night in Jun 2023
Response from Istanbul Airport Express Hotel Team on 1 Jul 2023
Dear Our Guest, First of all, we would like to thank you for taking the time to share your views with us. Your kind appreciation and satisfaction have been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your future travels. Regards

8/10 Good

Tayyab

Travelled with family
Liked: Cleanliness, staff & service
The hotel is getting old and showing is age needs maintenance and renovation- as the tiles throughout the bldg are broken. It was a quick overnight layover stay for us. We couldn’t see staying there for more than a couple of days. Location is 15 mins from IST airport and check in and check it was easy.
Stayed 1 night in Jun 2023
Response from Istanbul Airport Express Hotel Team on 12 Jun 2023
Dear Our Guest, Thank you for taking the time to share your views. We will immediately examine your findings and provide a solution as soon as possible. regards,

8/10 Good

Juan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
There was a bad humidity smell in the bathroom and it looked very bad. It needs to be remodeled.
Stayed 1 night in Jun 2023
Response from Istanbul Airport Express Hotel Team on 7 Jun 2023
Dear Our Guest, Thank you for taking the time to share your views. We will immediately examine your findings and provide a solution as soon as possible. regards,

6/10 Okay

asghar

Stayed 1 night in May 2023
Response from Istanbul Airport Express Hotel Team on 1 Jun 2023
Thank you for taking the time to share your opinion

6/10 Okay

Justin

Stayed 1 night in Apr 2023
Response from Istanbul Airport Express Hotel Team on 29 Apr 2023
Thank you for taking the time to share your opinion

2/10 Terrible

Darya

Disliked: Cleanliness, staff & service, property conditions & facilities
False advertising. There is no airport shuttle. Trying to scam customers to pay 50 euro for their taxi service when taking any taxi from the airport is way cheaper.
Stayed 1 night in Mar 2023
Response from Team Istanbul Airport Express Hotel on 2 May 2024
You have wrong information.Our hotel does not have an airport shuttle. Our guests who request it are directed to companies that provide luxury & VIP services. These companies, which provide services for up to 7 people, including pick-up and drop-off in both directions, charge a total fee of 45-.eur (including VAT and taxes).At the same time, our guests are advised to use a taxi because it is economical. A taxi for 4 people costs 350-360 TRY (approximately 10-.Eur) one way.This information is sent as a standard message to all our guests who request transfer/transportation support. However, slandering is very rude and untrue.

10/10 Excellent

Tsvetelina

Stayed 1 night in Mar 2023
Response from Istanbul Airport Express Hotel Team on 18 Mar 2023
Dear Our Guest, First of all, we would like to thank you for taking the time to share your views with us. Your kind appreciation and satisfaction have been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your future travels. Regards

8/10 Good

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Istanbul Airport Express Hotel Team on 18 Mar 2023
Dear Our Guest,Thank you for taking the time to share your opinion. Regards

8/10 Good

Zulfikar Ali

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
To improve room lighting
Stayed 1 night in Feb 2023
Response from Istanbul Airport Express Hotel Team on 25 Feb 2023
Dear our guest, first of all, we would like to thank you for taking the time to evaluate us. We will try to find quick solutions by investigating the problems you have identified. Thank you again for helping us improve thanks to your valuable contributions, and we look forward to your next stay. Regards,

10/10 Excellent

Toofan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 7 nights in Feb 2023
Response from Istanbul Airport Express Hotel Team on 18 Feb 2023
Dear Our Guest, First of all, we would like to thank you for taking the time to share your views with us. Your kind appreciation and satisfaction have been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your future travels. Regards

8/10 Good

Dmitri, Escondido

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price
Response from Istanbul Airport Express Hotel Team on 17 Jan 2023
Dear Our Guest,Thank you for taking the time to share your opinion. Regards

8/10 Good

Martins

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The door room can’t be closed easily you will have to jam it more than several times b4 it get closed
Response from Istanbul Airport Express Hotel Team on 9 Jan 2023
Dear our guest, first of all, we would like to thank you for taking the time to evaluate us. We will try to find quick solutions by investigating the problems you have identified. Thank you again for helping us improve thanks to your valuable contributions, and we look forward to your next stay. Regards,

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place for travelers
Nice, neat, clean place. Friendly staff and ambiance. Good place to stay for especially travelers. I stayed one night before my flight from Istanbul Airport. The distance to the airport is about 20 minutes. There are restaurants and cafeterias to hang out close by the hotel.
Stayed 1 night in Jan 2023
Response from Istanbul Airport Express Hotel Team on 9 Jan 2023
Dear Our Guest,Thank you for taking the time to share your opinion. Regards

6/10 Okay

y b

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2022
Response from Istanbul Airport Express Hotel Team on 28 Dec 2022
Dear Our Guest,Thank you for taking the time to share your opinion. Regards

4/10 Poor

Ali Baba

Response from Istanbul Airport Express Hotel Team on 18 Mar 2023
Thank you for taking the time to share your opinion

10/10 Excellent

Andrew

Travelled with family
Good experience
Excellent experience. Clean, friendly, and with good breakfast. Very fast.
Stayed 1 night in Dec 2022
Response from Istanbul Airport Express Hotel Team on 19 Dec 2022
Dear Our Guest, First of all, we would like to thank you for taking the time to share your views with us. Your kind appreciation and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next trips. Regards

8/10 Good

Charles

Stayed 1 night in Dec 2022
Response from Istanbul Airport Express Hotel Team on 19 Dec 2022
Dear Our Guest,Thank you for taking the time to share your opinion. Regards

4/10 Poor

Hussam, London

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very old unmaintained facility on very noisy area. Not worth quarter the price. Not recommend.
Stayed 1 night in Dec 2022
Response from Istanbul Airport Express Hotel Team on 9 Dec 2022
Thank you for taking the time to share your opinion

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The website has a false ad. about free shuttle. Airport information says that there no shuttles at all from Airport to hotel. They offer $50 cab round trip. The cleanliness is not the best.
Stayed 1 night in Dec 2022
Response from Istanbul Airport Express Hotel Team on 9 Dec 2022
Dear Our Guest,Thank you for taking the time to share your opinion. Regards

10/10 Excellent

Alla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Her şey güzel! Teşekkürler
Stayed 1 night in Dec 2022
Response from Istanbul Airport Express Hotel Team on 8 Dec 2022
Değerli Misafirimiz, Öncelikle zaman ayırıp görüşlerinizi bizimle paylaştığınız için teşekkür ederiz. Nazik takdiriniz ve memnuniyetiniz bizim için bir onur ve mutluluk kaynağı olmuştur. Bir sonraki seyahatlerinizde sizi otelimize bekliyoruz. Saygılarımızla

2/10 Terrible

Vahap

Stayed 1 night in Nov 2022
Response from Istanbul Airport Express Hotel Team on 28 Nov 2022
Thank you for taking the time to share your opinion

2/10 Terrible

Saead

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wierd
Stayed 1 night in Nov 2022
Response from Istanbul Airport Express Hotel Team on 28 Nov 2022
Thank you for taking the time to share your opinion

4/10 Poor

Soaidah

Travelled with family
Disliked: Amenities, property conditions & facilities
Family is quite dark, where there is no light at all at the sitting area.
Stayed 1 night in Nov 2022
Response from Istanbul Airport Express Hotel Team on 21 Nov 2022
Dear Our Guest, first of all, we would like to thank you for taking the time to evaluate us. We will try to find quick solutions by investigating the problems you have identified. Thank you again for helping us improve thanks to your valuable contributions, and we look forward to your next stay. Regards,

10/10 Excellent

Robert

Stayed 2 nights in Nov 2022
Response from Istanbul Airport Express Hotel Team on 14 Nov 2022
Dear Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

4/10 Poor

Helen Shiela

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
Nothing
Stayed 1 night in Oct 2022
Response from Istanbul Airport Express Hotel Team on 28 Oct 2022
Thank you for taking the time to share your opinion

10/10 Excellent

Merle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very accommodating. We had an early check out and they went out of their way to get us breakfast. We had a private tour of Istanbul arranged by the front desk and we had fun.
Stayed 1 night in Oct 2022
Response from Istanbul Airport Express Hotel Team on 27 Oct 2022
Dear Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

4/10 Poor

Bruce

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Being picked up at the airport was chaotic and I didn't like paying 30 euros for a 15 minute ride in a cramped minibus. The lock in our hotel room broke and I had to take my camera with me when having breakfast. I would not use this hotel again.
Stayed 1 night in Oct 2022
Response from Istanbul Airport Express Hotel Team on 20 Oct 2022
Thank you for taking the time to share your opinion

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

2/10 Terrible

Andrei

Stayed 1 night in Oct 2022
Response from Istanbul Airport Express Hotel Team on 8 Oct 2022
Thank you for taking the time to share your opinion

2/10 Terrible

Henry

Stayed 1 night in Oct 2022

8/10 Good

Khaled

Stayed 1 night in Sep 2022
Response from Istanbul Airport Express Hotel Team on 3 Oct 2022
Dear Our Guest, Thank you for taking the time to share your opinion. Regards

6/10 Okay

Paul

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very noisy area
Stayed 1 night in Sep 2022
Response from Istanbul Airport Express Hotel Team on 21 Sept 2022
Dear Our Guest, Thank you for taking the time to share your opinion. Regards

2/10 Terrible

Redear

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2022

8/10 Good

John

Travelled with partner
Liked: Staff & service
Great street location property somewhat dated and you could hear your neighbors through the walls.
Stayed 1 night in Sep 2022
Response from Istanbul Airport Express Hotel Team on 14 Sept 2022
Dear Our Guest, Thank you for taking the time to share your opinion. Regards

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Supportive staff; great check-in and check out experience
Stayed 1 night in Sep 2022
Response from Istanbul Airport Express Hotel Team on 5 Sept 2022
Dear Our Guest, first of all we would like to thank you for taking the time to share your opinion with us. Your kind appreciation and satisfaction has been a source of honor and happiness to us. We look forward to welcoming you to our hotel to plan your next trips. regards

10/10 Excellent

Khilola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not far from the hotel, there is a mall Avlu34, you also can have very tasty food there, and have some shopping. Also there is a Defacto not far from the hotel, Arcan burger, Sok, Bim, and a very good shop of textile (towel, table cover, bed cover), different things for the kitchen.
Stayed 1 night in Aug 2022
Response from Istanbul Airport Express Hotel Team on 5 Sept 2022
Dear Our Guest, first of all we would like to thank you for taking the time to share your opinion with us. Your kind appreciation and satisfaction has been a source of honor and happiness to us. We look forward to welcoming you to our hotel to plan your next trips. regards