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Reviews of Kadak Garden Istanbul Airport Hotel

Kadak Garden Istanbul Airport Hotel
Basin Ekspres Yolu Çinar Cad. No:24, Yenibosna, Istanbul, Istanbul

Reviews

6.8
Rating 10 - Excellent. 91 out of 331 reviews" "
Rating 8 - Good. 88 out of 331 reviews" "
Rating 6 - Okay. 62 out of 331 reviews" "
Rating 4 - Poor. 36 out of 331 reviews" "
Rating 2 - Terrible. 54 out of 331 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Islam

Business traveller
Disliked: Cleanliness, staff & service
ok
Budget wise it is ok, little far from public transportation
Stayed 5 nights in Sep 2020
Response from Kadak Garden Hotel Customer Relations Department on 17 Sept 2020
Dear Guest, Thank you for choosing Kadak Garden Hotel for your stay. We are very pleased that you are satisfied with our services and your valuable opinions have been a source of motivation for all employees of Kadak Garden Hotel. Thank you for giving us a chance to report your lateness. We thank you for your interest in our hotel and we wish you to '' Welcome back '' in the near future. Our respect,

6/10 Okay

Ehab

Around gunesli this is the best in low budget
Budget wise it is ok, little far from public transportation, But comparing to all other cheap hotels in the area this this the highest
Stayed 2 nights in Sep 2020
Response from Kadak Garden Hotel Customer Relations Department on 16 Sept 2020
Dear Guest, Thank you for choosing Kadak Garden Hotel for your stay. We are very pleased that you are satisfied with our services and your valuable opinions have been a source of motivation for all employees of Kadak Garden Hotel. Thank you for giving us a chance to report your lateness. We thank you for your interest in our hotel and we wish you to '' Welcome back '' in the near future. Our respect,

10/10 Excellent

mariia

Stayed 5 nights in Aug 2020
Response from Kadak Garden Hotel Customer Relations on 24 Aug 2020
Dear Guest, Thank you for choosing Kadak Garden Hotel for your stay. We are very pleased that you are satisfied with our services and your valuable opinions have been a source of motivation for all employees of Kadak Garden Hotel. Thank you for giving us a chance to report your lateness. We thank you for your interest in our hotel and we wish you to '' Welcome back '' in the near future. Our respect,

6/10 Okay

Mohamad Ayman

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2020
Response from Kadak Garden Hotel Customer Relations Department on 22 Jun 2020
Dear Guest, Thank you for choosing Kadak Garden Hotel for your stay. We are very pleased that you are satisfied with our services and your valuable opinions have been a source of motivation for all employees of Kadak Garden Hotel. Thank you for giving us a chance to report your lateness. We thank you for your interest in our hotel and we wish you to '' Welcome back '' in the near future. Our respect,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great value. Nice pleasant very charming hotel in a quiet area of Yenibosna far from the crowds and hectic pace of Istanbul. Very nice breakfast buffet included in the price with an array of dishes to choose from, including omelettes, boreks, jams, cheeses soups and delicious Turkish tea. Rooms also have tea and coffee in the room. Very clean rooms and piping hot showers and hair dryer in the bathroom. Beds are soft and very comfortable. There is a pool area (open in summer) adjacent to the breakfast room. My only complaint is that the hotel is hard to reach from the new Istanbul Airport- one needs a taxi and the drivers charge expensive rates and are not trustworthy. But I highly recommend this hotel and I will definitely stay here again.
Stayed 3 nights in Feb 2020
Response from Guest Relations Department on 14 Feb 2020
Dear Guest, Thank you for your valuable comments. We are very pleased to learn that you had a pleasant time for your visit and were satisfied with our services. As Kadak Garden Airport Hotel rooms, the aim of our entire team is to provide our satisfaction by providing the highest service quality standards to our determination and to show the necessary to prepare it. Your comments and opinions are of great importance for us to be able to provide the service standards we target. We would be honored to welcome you to our hotel again. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Kadak Garden Hotel Müşteri İlişkileri Departmanı on 30 Jan 2020
Değerli misafirimiz, Öncelikle değerli zamanınızı ayırıp, puanlama yaptığınız için çok teşekkür ederiz. Konaklamanız sırasında olumsuzluklarınızı bildirerek sıkıntıların ortadan kaldırılması ile ilgili olarak bize bir şans tanıdığınız için tekrar teşekkür eder, size en yakın zamanda tekrar ''Hoşgeldiniz’' diyebilmeyi dileriz. Saygılarımızla,

4/10 Poor

Enas khalil fouad

Stayed 7 nights in Nov 2019

6/10 Okay

nurullah

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2019
Response from Misafir İlişkileri Departmanı on 27 Oct 2019
Sayın Misafirimiz, Değerli yorumunuz için teşekkür ederiz. Ziyaretiniz süresince keyifli vakit geçirdiğinizi ve hizmetlerimizden memnun kaldığınızı öğrendiğimize çok memnun olduk. Kadak Garden Airport Hotel çalışanları olarak, tüm ekibimizin amacı misafirlerimize en üst hizmet kalite standartlarını sunarak memnuniyetlerini sağlamak ve bunu gerçekleştirmek için çaba göstermektir. Sizin yorumlarınız ve görüşleriniz, bizim hedeflediğimiz hizmet standartlarını sunabilmemiz adına büyük önem taşıyor. Sizi tekrar otelimizde ağırlamaktan onur duyarız. Saygılarımızla,

6/10 Okay

Amal

Stayed 1 night in Aug 2019
Response from Kadak Garden Hotel Customer Relations Department on 23 Aug 2019
Dear Guest, Thank you for choosing Kadak Garden Hotel for your stay. We are very pleased that you are satisfied with our services and your valuable opinions have been a source of motivation for all employees of Kadak Garden Hotel. Thank you for giving us a chance to report your lateness. We thank you for your interest in our hotel and we wish you to '' Welcome back '' in the near future. Our respect,

8/10 Good

Ha

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2019
Response from Kadak Garden Hotel Customer Relations Department on 23 Aug 2019
Dear Guest, Thank you for choosing Kadak Garden Hotel for your stay. We are very pleased that you are satisfied with our services and your valuable opinions have been a source of motivation for all employees of Kadak Garden Hotel. Thank you for giving us a chance to report your lateness. We thank you for your interest in our hotel and we wish you to '' Welcome back '' in the near future. Our respect,

2/10 Terrible

Ercem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019
Response from Guest Relations Department on 22 Aug 2019
Dear Gues, Thank you for taking time to share your experience with us at Kadak Garden Hotel. Hope that we will have the opportunity to should be able to welcome you back to Kadak Garden Airport Hotel in the near future. Yours Sincerely,

4/10 Poor

Ashraf

Disliked: Property conditions & facilities, room comfort
Bad location between the high way and industrial Area. Staff at the reception was not friendly. Tiles of the swimming pool were not clean (green color)
Stayed 1 night in Aug 2019
Response from Kadak Garden Hotel Customer Relations Department on 30 Aug 2019
Dear Guest, First of all, thank you very much for your valuable time. We would like to thank you again for giving us a chance to resolve any problems during your stay by informing us of your negativities and wish to welcome you again soon. Sincerely,

10/10 Excellent

Elham

Liked: Staff & service, property conditions & facilities
Amazing hotel, helpful staff and clean We would recommend that hotel for sure.
Stayed 4 nights in Jun 2019
Response from Kadak Garden Hotel Customer Relations Department on 3 Jul 2019
Dear Guest, Thank you for choosing Kadak Garden Hotel for your stay. We are very pleased that you are satisfied with our services and your valuable opinions have been a source of motivation for all employees of Kadak Garden Hotel. Thank you for giving us a chance to report your lateness. We thank you for your interest in our hotel and we wish you to '' Welcome back '' in the near future. Our respect.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the hotel is clean and comfortable Staff very helpful
Stayed 1 night in Apr 2019
Response from Kadak Garden Hotel Guest Relations on 9 Apr 2019
Dear Guest; Thank you for feedback

6/10 Okay

Mahmoud

Disliked: Staff & service, room comfort
Stayed 2 nights in Mar 2019
Response from Kadak Garden Hotel Customer Relations Department on 29 Apr 2019
Dear Guest, Thank you for taking the time to share your experience with us at Kadak Garden Hotel. First of all, we would like to inform you that we are sorry because of the disruptions you have experienced in cleanliness and the necessary precautions are taken. We would like to inform you that your feedback is very important to us and we have taken the necessary measures to ensure that the problems are not repeated. Kadak Garden Hotel will be pleased if you give us a chance with respect to the elimination of the problems during your stay. We hope that we will have the opportunity to welcome you again in our hotel and to forget the experience you have experienced. Our respect

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019
Response from Kadak Garden Hotel Customer Relations Department on 1 Apr 2019
Dear Guest, Thank you for choosing Kadak Garden Hotel for your stay. We are very pleased that you are satisfied with our services and your valuable opinions have been a source of motivation for all employees of Kadak Garden Hotel. Thank you for giving us a chance to report your lateness. We thank you for your interest in our hotel and we wish you to '' Welcome back '' in the near future. Our respect

4/10 Poor

M.Nidal

Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2019
Response from HİLAL on 14 Feb 2019
Değerli misafirimiz, Öncelikle değerli zamanınızı ayırıp, puanlama yaptığınız için çok teşekkür ederiz. Konaklamanız sırasında olumsuzluklarınızı bildirerek sıkıntıların ortadan kaldırılması ile ilgili olarak bize bir şans tanıdığınız için tekrar teşekkür eder, size en yakın zamanda tekrar ''Hoşgeldiniz’' diyebilmeyi dileriz. Saygılarımızla, Kadak Garden Hotel Müşteri İlişkileri Departmanı

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
excellent and sumptuous breakfast very nice interiors comfortable beds satellite tv and best of all complimentary tea in your room
Stayed 2 nights in Feb 2019
Response from HİLAL on 14 Feb 2019
Sayın Misafirimiz, Değerli yorumunuz için teşekkür ederiz. Ziyaretiniz süresince keyifli vakit geçirdiğinizi ve hizmetlerimizden memnun kaldığınızı öğrendiğimize çok memnun olduk. Kadak Garden Airport Hotel çalışanları olarak, tüm ekibimizin amacı misafirlerimize en üst hizmet kalite standartlarını sunarak memnuniyetlerini sağlamak ve bunu gerçekleştirmek için çaba göstermektir. Sizin yorumlarınız ve görüşleriniz, bizim hedeflediğimiz hizmet standartlarını sunabilmemiz adına büyük önem taşıyor. Sizi tekrar otelimizde ağırlamaktan onur duyarız. Saygılarımızla, Misafir İlişkileri Departmanı

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Guest Relations Department on 1 Apr 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Stayed 24 nights in Dec 2018
Response from Hilal on 7 Jan 2019
Sayın Misafirimiz, Değerli yorumunuz için teşekkür ederiz. Ziyaretiniz süresince keyifli vakit geçirdiğinizi ve hizmetlerimizden memnun kaldığınızı öğrendiğimize çok memnun olduk. Kadak Garden Airport Hotel çalışanları olarak, tüm ekibimizin amacı misafirlerimize en üst hizmet kalite standartlarını sunarak memnuniyetlerini sağlamak ve bunu gerçekleştirmek için çaba göstermektir. Sizin yorumlarınız ve görüşleriniz, bizim hedeflediğimiz hizmet standartlarını sunabilmemiz adına büyük önem taşıyor. Sizi tekrar otelimizde ağırlamaktan onur duyarız. Saygılarımızla, Misafir İlişkileri Departmanı

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2018
Response from Busra on 5 Dec 2018
Sayın Misafirimiz,Değerli yorumunuz için teşekkür ederiz. Ziyaretiniz süresince keyifli vakit geçirdiğinizi ve hizmetlerimizden memnun kaldığınızı öğrendiğimize çok memnun olduk. Kadak Garden Airport Hotel çalışanları olarak, tüm ekibimizin amacı misafirlerimize en üst hizmet kalite standartlarını sunarak memnuniyetlerini sağlamak ve bunu gerçekleştirmek için çaba göstermektir. Sizin yorumlarınız ve görüşleriniz, bizim hedeflediğimiz hizmet standartlarını sunabilmemiz adına büyük önem taşıyor. Sizi tekrar otelimizde ağırlamaktan onur duyarız. Saygılarımızla, Misafir İlişkileri Departmanı

8/10 Good

Alperen

Liked: Staff & service
Stayed 1 night in Nov 2018
Response from Perihan Canbulat on 18 Nov 2018
Değerli misafirimiz, 

Konaklamanızda Kadak Garden Hotel’i tercih ettiğiniz için çok teşekkür ederiz.

Hizmetlerimizden memnun kalmış olmanız bizleri çok sevindirmiş olup, değerli görüşleriniz tüm Kadak Garden Hotel çalışanları için motivasyon kaynağı olmuştur.

 Bununla birlikte görüşleriniz dikkate alınıp gerekli aksiyonların alındığını bilmenizi isteriz. Otelimize gösterdiğiniz ilgiye teşekkür eder, size en yakın zamanda tekrar ''Hoş geldiniz''
diyebilmeyi dileriz. Saygılarımızla, Kadak Garden Hotel Müşteri İlişkileri Departmanı

2/10 Terrible

Ridvan, Rochester NY

Liked: Cleanliness
Disliked: Staff & service, room comfort
iBook room at Expedia.com and when I arrive properly they charge me again
Stayed 1 night in Nov 2018
Response from Guest Relations Department on 8 Nov 2018
Dear Mr.Rıdvan, Thank you for taking time to share your experience with us at Kadak Garden Hotel. Firstly, we would like to inform you that we are sorry that we were not able to meet your expectations in terms of service.The situation happened because of the glitch on the system then we refunded the amount immediately.Hope that we will have the opportunity to should be able to welcome you back to Kadak Garden Airport Hotel in the near future. Yours Sincerely, Guest Relations Department

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nobody understanding engligh. There was a bad smell in all hotel aera Othwise all ok
Stayed 2 nights in Oct 2018
Response from Perihan Canbulat on 26 Oct 2018
Dear Guest, Thank you for sharing your experience in Kadak Garden Hotel with us for more. First of all, technical, lightning, incompatibility, incompatibility, incompatibility. We would like to thank you for taking the necessary precautions to avoid many repetitions before. Standardize, standardize, standardize and control standardized services. We will be happy as Kadak Garden Hotel. We hope, if you have lived and lived in our hotel again, we will have the opportunity to forget this formation. Our respect, Kadak Garden Hotel Customer Relations Department

10/10 Excellent

Shafeeu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and accommodating staff. 24 hour check in
Stayed 1 night in Sep 2018
Response from Kadak Garden Hotel on 26 Sept 2018
Dear Guest, We would like to thank you very much for choosing Kadak Garden Hotel. We are delighted that you are satisfied with our services and your valuable opinions have been a source of motivation for all Kadak Garden Hotel employees. We would like to thank you for your interest in our hotel and we would like you to be '' Welcome '' as soon as possible. Our respect, Kadak Garden Hotel Customer Relations Department

4/10 Poor

Mustafa

Liked: Room comfort
Not happy
Below average. Majority of Taxi drivers did not know where the hotel was. It’s located in the middle of an industrial area. They have advertised a spa, sauna, steam room which none of it existed. Hardly any of the staff understood English and it was very difficult to communicate with them. Would not recommend nor stay there again. Also, there was a very bad smell and cats everywhere.
Stayed 7 nights in Sep 2018
Response from Kadak Garden Hotel on 19 Sept 2018
Dear Guest, First of all, thank you for taking your precious time and sharing your experience with us. We would like to state that we are sorry about the disruption you have experienced during your stay. In order to avoid repetition of a similar situation, the necessary notes have been carefully noted in your profile. In addition, our valuable observations about our team colleagues, we do not reflect the standards of service that we are trying to provide, and in order to avoid repeating these behaviors, our department officers and team members were informed about the subject. During your stay, we would like to thank you again for giving us a chance in announcing your adversity by announcing your problems and wish you to say '' Welcome '' to you as soon as possible. Our respect, Kadak Garden Hotel Customer Relations Department

4/10 Poor

Ahmed, Istanbul

Liked: Cleanliness
The room was narrow We waited more than 20 minutes to get the room ready
Stayed 1 night in Sep 2018
Response from Perihan Canbulat on 7 Sept 2018
Dear Guest, First of all we would like to thank you very much for sharing your valuable experience and sharing your experience with us. Your precious observations you share about our team members are a situation that does not exactly reflect the service standards we try to achieve and we have been informed by our departmental and team members about these behaviors in order to avoid duplication. We would like to thank you again for giving us a chance to inform you about your negativity during your stay and to remove the troubles from the middle of the day, and we would like to say "Welcome" at your nearest time. Our respect, Kadak Garden Hotel Customer Relations Department

6/10 Okay

Verified traveller

Disliked: Staff & service
As this hotel is near the airport, it seemed like a good place to stay after our plane landed. It was not, as check in time for their hotel was at 2 pm and our plane landed at 9 am. They had no rooms available for us to check in early, and said we would have to wait till 2 pm to check us in. Which is outrageous, since this hotel is marketed as an airport hotel it should be more accommodating to peoples time schedules, as airports are constantly flying in/out of the city at all times of the day. We were already extremely tired and jetlagged and just wanted a place to sleep. We were annoyed by this but tried to make the best of it. They informed us of their shuttle service that goes to the centre of town and the airport, when we tried to get more information they informed us that this service is only for visitors who have checked in, but they wouldnt let us check in. This hotel is located 20 minutes away from any plaza, but no transportation to it. So my family and I had to wait 5 hours in their lobby waiting for a room to open up, we were constantly asking the reception if there was a room open and trying to find out more information, because the staff there is very inconsiderate and lack any compassion, so to get answers we had to come to them. At 2:30 we finally got a room key only to open the door to a room with 1 bed for the 4 of us, even though we asked for 2 beds. Then they said we would need to wait till 4 pm to get a clean room with 2 beds. Ridiculous.
Stayed 1 night in Aug 2018
Response from Perihan Canbulat on 12 Aug 2018
Dear Guest, First of all we would like to thank you very much for sharing your valuable experience and sharing your experience with us. Your precious observations you share about our team members are a situation that does not exactly reflect the service standards we try to achieve and we have been informed by our departmental and team members about these behaviors in order to avoid duplication. We would like to thank you again for giving us a chance to inform you about your negativity during your stay and to remove the troubles from the middle of the day, and we would like to say "Welcome" at your nearest time. Our respect, Kadak Garden Hotel Customer Relations Department

4/10 Poor

singh, newzealand

Disliked: Staff & service, property conditions & facilities
Very bad service
We stayed in hotel for 3 nights .no English speaking staff very hard to explain. From day one no light in room entrance and bathroom only bedside and mirror light working I ask staff 4-5 times but no response even menu in room with reception no 0 but when you call there staff very rudely reply and said call room service When you coming back after day spent out tried to open your room then card not working and when you call on reception and tell them this is problem I have lots of shopping bags I’m waiting outside room card not working they reply come at reception sorry breakfast ok ok So if you want to stay in hotel with problem then book this hotel
Stayed 3 nights in Jul 2018
Response from Kadak Garden Hotel on 2 Aug 2018
Dear Guest, First of all we would like to thank you very much for sharing your valuable experience and sharing your experience with us. We would like to state that we are sorry for the disruption you experienced during your stay. The notes necessary for not repeating a similar situation are carefully recorded in your profile. We would like to thank you again for giving us a chance to inform you about your negativity during your stay and to remove the troubles from the middle of the day, and we would like to say "Welcome" at your nearest time. Our respect, Kadak Garden Hotel Customer Relations Department

2/10 Terrible

Atiyeh

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from Gözde Oylum on 29 Jun 2018
Değerli misafirimiz 

Öncelikle değerli zamanınızı ayırıp, puanlama yaptığınız için çok teşekkür ederiz.

Size en yakın zamanda tekrar ''Hoşgeldiniz’' diyebilmeyi dileriz.

 Saygılarımızla ,

Gözde Oylum Rezervasyon Sorumlusu

2/10 Terrible

Mohamed

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Gözde Oylum on 29 Jun 2018
Değerli misafirimiz 

Öncelikle değerli zamanınızı ayırıp, puanlama yaptığınız için çok teşekkür ederiz.

Size en yakın zamanda tekrar ''Hoşgeldiniz’' diyebilmeyi dileriz.

 Saygılarımızla ,

Gözde Oylum Rezervasyon Sorumlusu

6/10 Okay

Salahuddin

Liked: Cleanliness, property conditions & facilities, room comfort
Good for a short stay
We have stayed for about half the day while in transit in Istanbul airport. Hotel is located in about 10 min drive from the airport. It is clean and well maintained. The in-house restaurant has only a limited items on the menu. But the service was very slow even when there are only a handful of customers dining at that time. The staff trying to be friendly but due to the language issue we had problems in communicating.
Stayed 1 night in May 2018
Response from Gözde Oylum on 17 May 2018
656/5000 Dear Guest, First of all we would like to thank you very much for sharing your valuable experience and sharing your experience with us. I would like to state that we are saddened by the disruption you have experienced with the problem you experienced during your stay. The notes necessary for not repeating a similar situation are carefully recorded in your profile. We would like to thank you again for giving us a chance to inform you about your negativity during your stay and to remove the troubles from the middle of the day, and we would like to say "Welcome" at your nearest time. Our respect , Gözde Oylum Booking Responsible

4/10 Poor

M.Murtazaev, New York

Disliked: Staff & service
Average hotel
I arrived late from a long flight and hoped to get to my reserved room ASAP to get some rest but it took them about 45min at the front desk to give me a room. They didn’t keep the standard room I reserved and had step higher room available and tried to charge me extra for room. So unprofessional. Nobody notified that hotel under Constraction.
Stayed 2 nights in Mar 2018
Response from Gözde Oylum on 5 Apr 2018
Dear Guest 
, First of all we would like to thank you very much for sharing your valuable experience and sharing your experience with us. I would like to state that we are sorry for the disruption you experienced during your trip. The notes necessary for not repeating a similar situation are carefully recorded in your profile. We would like to thank you again for giving us a chance to inform you of your negativity during your stay and to remove the troubles from the middle of the day, and we would like to say "Welcome" again as soon as possible. Our respect , Gözde Oylum Booking Responsible

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place , bit far from airport . nice area . perfectly fitted room .
Stayed 1 night in Mar 2018
Response from Beyza Genişol on 25 Mar 2018
Değerli misafirimiz ,

Konaklamanızda Kadak Garden Hotel’i tercih ettiğiniz için çok teşekkür ederiz.

Hizmetlerimizden memnun kalmış olmanız bizleri çok sevindirmiş olup, değerli görüşleriniz tüm Kadak Garden Hotel çalışanları için motivasyon kaynağı olmuştur.

Otelimize gösterdiğiniz ilgiye teşekkür eder, size en yakın zamanda tekrar ''Hoş geldiniz''
diyebilmeyi dileriz.

Saygılarımızla ,

Beyza Genişol Rezervasyon Sorumlusu

8/10 Good

MarkT, Turkukindo.

Liked: Cleanliness
Ideal for stop over
Nice hotel in an industrial area.Bonus transport to airport.It was well priced and ideal for short stopover.From the airport caught Metro to Yenibosna and it was a short taxi ride to hotel.Did not want to haggle with a taxi driver from the airport because they try to hold you to ransom, had bad experience before.The hotel room was small, clean and comfortable. There was a problem getting an internet connection in the room, I explained this to the staff on the front desk but it was never rectified. .
Stayed 1 night in Feb 2018
Response from Beyza Genişol Rezervasyon Sorumlusu on 21 Feb 2018
Değerli misafirimiz , Konaklamanızda Kadak Garden Hotel’i tercih ettiğiniz için çok teşekkür ederiz. Hizmetlerimizden memnun kalmış olmanız bizleri çok sevindirmiş olup, değerli görüşleriniz tüm Kadak Garden Hotel çalışanları için motivasyon kaynağı olmuştur. Otelimize gösterdiğiniz ilgiye teşekkür eder, size en yakın zamanda tekrar ''Hoş geldiniz'' diyebilmeyi dileriz. Saygılarımızla , Beyza Genişol Rezervasyon Sorumlusu

8/10 Good

Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from RESEPSİYON on 19 Jan 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Thanks for staying with us. We appreciate your feedback!

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Prakash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, best value!
The hotel was a pleasant surprise to us. It was just what we wanted for a short stay and is very good value for money. The hotel and room were neat and tidy. WiFi was great. Staff were helpful. It is at a great location for quick airport access. The free airport shuttle service was a big bonus!
Stayed 1 night in Nov 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel
I was really pleased with everything. This hotel would have gotten all round five star if it wasnt for the language barrier. Made communicating with all staffs a real task.

10/10 Excellent

Harriett, Mountain View, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most comfortable bed I ever slept in
I stayed here twice -- on arriving to and leaving from Istanbul. The convenience of proximity to the airport was my reason for selecting the hotel. The price was right, the staff friendly and professional.

6/10 Okay

Igor, Sonoma, United States of America

Liked: Staff & service, property conditions & facilities, room comfort
Decent hotel near the airport. No shuttle from IST
Once we arrived to the hotel, our experience was pleasant and we had an ok stay during our connection in Istanbul. However, the website says that there is a shuttle to the airport which according to the hotel staff only takes you from the hotel to the airport and never picks you up. We called a few times the hotel and nobody spoke a decent English on the hotel provided numbers, however once that we arrived there on a cap their english was decent. Our room was upgraded and we got a really basic/clean room so we cannot say what would had been the basic room that we paid for.

10/10 Excellent

Jehad, O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, close to the airport
A great hotel thats minutes from the airport, very friendly staff. Clean environment comfortable rooms, highly recommended.

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

the Kenster, Canberra

Liked: Staff & service
Reasonable hotel at good price
Seeking a hotel with a free airport transfer, this one seemed appropriate and price was reasonable. Beware however that unlike many other "airport" hotels (this does not necessarilly mean they are close to the airport incidentally) where they have a set schedule of pick up and delivery, with this one you have to ring to summon the mini-bus. Also this is NOT mentioned on their published "schedule" and the mini-bus is not immediately recognisable and the "instructions" to find it are silly. Notwithstanding the transport issues, the front office staff were very accommodating and the place is reasonably comfortable. Like many Turkish hotels the idea of milk in your tea seems incomprehensible to them and getting some here cost 5 TL for a cup! A little expensive I felt.

10/10 Excellent

GIFT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

jayanta, united kingdom.

Disliked: Cleanliness, staff & service, room comfort
i will never ever book this hotel again.
1)I had to stay in the hotel to do my office work and the housekeeping team kept coming to clean the room. I let the team the in to my room. Later there was no internet in the room. This was not all there was no hot water for sometime in the shower. 2) I am back to England and found out that my small money bag where I kept 200 pounds is empty. 3) before making online booking I mentioned that I will check in 9p.m and had to leave at 5p.m on the day after to take the flight, and the hotel agreed on it. But I got a call in the afternoon saying I will have to check out and if I stay longer will have to pay 10 euro for every hour. I did not get enough time to check my belongings.

2/10 Terrible

tim rody, r

Disliked: Cleanliness, staff & service, property conditions & facilities
5 of 10
Duty not recomend One day room not tyd it up I had my drink was not finsh been trow

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only convenient for airport transit, shuttle isn't free as advertised it's € 10