The Zeyn Hotel has some of the kindest and most helpful staff I’ve ever encountered in my travels! Do not hesitate to stay here. The location of the hotel is absolutely ideal to walk to ALL major sites in Old City, and it is close to public transportation.
I suggest doing your shopping and eating at the many smaller shops near the hotel. If you visit Grand Bazaar, Spice Bazaar, or Nakkaş Rugs, I suggest you look but DO NOT purchase anything. The prices are usually extremely inflated at these stores. The hotel staff can help with purchases.
If you contact the hotel via email or WhatsApp, they can help you arrange one way or round trip transport from the airport. They will also help with laundry and spa services.
The rooms are small, but not uncomfortable. They give you bottled water, coffee, tea, shampoo, bar soap, body wash, cotton swabs, and a shower cap in the room. I’m sure if there’s something else you need the staff will help. Breakfast was 8:30-10:30am. It was very good with a lot of variety.
It is best to leave your window slightly cracked when not visiting in hot months, helps keep the room aired out as the property is not far from the water. I will definitely stay here again next time I am in Istanbul.