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Reviews of Hilton Garden Inn Izmir Bayrakli

4 out of 5
Hilton Garden Inn Izmir Bayrakli
1597 1 Sokak No 6 Izban Salhane Duragi, karsisi, Bayrakli, Izmir, Izmir

Reviews

8.6

Excellent

Rating 10 - Excellent. 430 out of 856 reviews" "
Rating 8 - Good. 274 out of 856 reviews" "
Rating 6 - Okay. 87 out of 856 reviews" "
Rating 4 - Poor. 35 out of 856 reviews" "
Rating 2 - Terrible. 30 out of 856 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cemil

Liked: Staff & service
Good location but old property needs renovation.
Stayed 2 nights in Aug 2023
Response from HGI on 2 Sept 2023
Değerli Misafirimiz, Öncelikle zaman ayırıp otelimizle ilgili görüşlerinizi paylaştığınız için çok teşekkür ederiz. Sizlerin görüşleri bizim için son derece kıymetli olup, bunlarla kendimizi geliştiriyor ve sizlere daha iyi hizmet vermeye çalışıyoruz. Otelimiz ile ilgili yapmış olduğunuz olumlu puanlamanız ve memnuniyetiniz bizleri çok mutlu etti. En kısa sürede tekrar sizi otelimizde ağırlayabilmek dileğiyle konaklamanızda bizi tercih ettiğiniz için çok teşekkür ederiz. Bize Güvenebilirsiniz. Saygılarımızla Genel Müdür

6/10 Okay

Erhan

Stayed 2 nights in Feb 2023

10/10 Excellent

Robert

Stayed 3 nights in Nov 2022

10/10 Excellent

Soraya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, service and good breakfast
Stayed 1 night in Aug 2022

10/10 Excellent

safak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Izmir Trip
Amazing staff; courteous, and hospitable. Clean, and modern hotel. Nice food at the restaurant. Definitely recommend this hotel who is visiting Izmir
Stayed 4 nights in Jul 2022

8/10 Good

Ali asghar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm environment Very good meal Best swimming pool ever
Stayed 1 night in Jul 2022

10/10 Excellent

Anuar

Stayed 1 night in Jul 2022

10/10 Excellent

Alaa, North York

Stayed 1 night in May 2022

2/10 Terrible

Murad

Stayed 7 nights in Apr 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Noisy at night with bad sound insulation.
Definitely a very noisy hotel with a train station next to it, as well as some fan voice coming from the next building continuously. The comfort of bed, breakfast and shower is very good, but the noise in the room is extremely disturbing to sleep. I am definitely not going to stay again
Stayed 3 nights in Apr 2022

10/10 Excellent

BURAK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Great staff, friendly reception. Thanks for a great stay
Stayed 1 night in Feb 2022

10/10 Excellent

Ekin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hospitality, lovely staff.
Everything was absolutely perfect.The reception staff were so kind and caring especially Mr. Murat who was kind enough to allocate me to the best kind of room I required. I’d like to thank them all including the restaurant and room service staff. Room service food could come slightly warmer but overall, everything was perfect.
Stayed 4 nights in Jan 2022

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Most of the staff very helpful and friendly. Good location. Restaurant needs to have more menu options.
Stayed 3 nights in Sep 2021

10/10 Excellent

Nazih

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

akito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday
The room is new and clean. The restaurant and reception are very kind and the English is excellent. I stayed for 7 days, but the room wasn't cleaned well for 2-3 days. Breakfast is delicious, but I get tired of it after 7 days. It is far from the center of town without a pool. You may not care much because taxis are cheap, but the hotel in the center is more convenient. No. 1 is convenient because it is a 1-minute walk from the train station. Direct to the airport. It may be good for work, but if you are a family, we recommend another hotel.
Stayed 7 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, they were very helpful.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel , I will stay there again
Stayed 1 night in Jun 2021

6/10 Okay

noman

Travelled with family
Liked: Cleanliness
Breakfast great, everything average
The pictures of this hotel looked amazing, sadly it just didn't match up to those, it feels the shine is gone. As said, breakfast was amazing, the breakfast crew were helpful and offered great service. The rest of the hotel should take lessons from the breakfast team. A few examples of the less than stellar service. First, we booked our stay a few days in advance, we emailed the hotel with a few requests as we're a family and booked multiple rooms. Most hotels respond within 24 hours, we never got a response. So of course, our requests were ignored and it took the hotel time to find rooms close to each other and get a rollaway bed sent up. Next, we were there in July, so it's hot in Izmir. But the hotel has some weird policy where you can't adjust your own thermostat, if you want AC, you only get it at 23 degrees. I asked this to be changed, no response. Also location wise, while the hotel is close to water, you really can't access the water as there is a freeway between the hotel and the water. It's pretty industrial around the hotel. Overall, decent value, but disappointing service.
Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel very clean Breakfast: they decide for you what to put on the tablet, not so good Not so turistical
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service
make sure the cleaness of the bed stuff.
Stayed 1 night in May 2021

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was great no complaints
Stayed 4 nights in Mar 2021

4/10 Poor

ilker

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Smell and noise
There is no problem with the hotel itself. But too much bad smell coming from the sea. I am not sure it is a common thing but we felt it night and day. Also there is a new construction site next to hotel which is too noisy starting from 8 am. even on Saturday. So night the best choice for this price.
Stayed 1 night in Feb 2021

4/10 Poor

Emre

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
We were expecting a tourist pric
Stayed 1 night in Feb 2021

10/10 Excellent

SULEYMAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Stayed 6 nights in Dec 2020

8/10 Good

ERDAL

Stayed 1 night in Dec 2020

10/10 Excellent

Vedat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020
Response from Berkay on 2 Mar 2020
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
My stay was comfortable. Gps directions on email refers opposite side of train track. It needs to be corrected for easy access to hotel
Stayed 1 night in Feb 2020
Response from Berkay on 17 Feb 2020
-Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean, spacious with huge balcony and just next to the boulevard, however far from metro izban and need to order taxi or with car it is a bit far from alsancak, konak
Stayed 1 night in Nov 2019
Response from Berkay on 19 Dec 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

NWhite, Nebraska

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lived the location. Perfect for seeing the city as it was directly across from the Izban station. The staff was very helpful and accommodating. I would definitely stay here again.
Stayed 9 nights in Nov 2019
Response from Berkay on 19 Dec 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Kerem, İstanbul

Business traveller
Liked: Cleanliness, staff & service
Car park is very small. Self parking is not always possible. Especially during weekends, when the night club in the roof is full.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Ashwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Berkay on 23 Dec 2019
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Fahad

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable hotel, unhelpful staff, poor location
Very comfortable hotel but some staff seem a little lazy and not willing to give you time or go above and beyond the call of duty. Whenever I called front desk, they were desperate to put the phone down. I asked what time the fitness centre opened at and they told me they didn’t have one when they clearly do. We went to get some snacks and they told us to go to our room and they would bring them up, they never did. I intended to fast one morning and asked if I could even grab some bread rolls at 4 am but they were unwilling to do this as it was outside of breakfast times. I have heard of other hotels facilitating this and in some cases laying out a full spread! Finally location is terrible. Like living in an industrial estate. No shops or cafes nearby. Need to take a cab to go anywhere. Restaurant in hotel just serves normal grilled food, nothing Turkish about it.
Stayed 3 nights in Aug 2019
Response from Berkay on 21 Dec 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Malik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Berkay on 23 Dec 2019
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, especially Ilker from FD was very nice. We came as a couple vacation stopover but also perfect for business trips. You must enjoy the wide beautiful breakfast with the lovely bay room view here. + real good price for a Hilton. Highly recommended!
Stayed 1 night in Jun 2019

8/10 Good

Dilek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Think It should be a good
Stayed 1 night in Jul 2019
Response from Berkay on 23 Dec 2019
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.... Self parking space is too small.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I liked: Friendly and helpful staff, amazing Turkish breakfast I didn’t like: The room air conditioning was lowest at 22 deg. It was getting warmer in the room
Stayed 2 nights in Jun 2019

8/10 Good

Nazif can

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location between Karsiyaka,Alsancak Konak and Bornova ;it looks like a great junction .Great friendly service and Breakfast buffet . Aircodition and wifi performance are good.
Stayed 1 night in Jun 2019
Response from Berkay on 25 Dec 2019
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!