Holiday Inn Express Hotel & Suites Jackson NE by IHG

2.5 star property
Hotel in Jackson with free breakfast and fitness centre

Choose dates to view prices

A free breakfast buffet, dry cleaning/laundry services and a gym are just a few of the amenities provided at Holiday Inn Express Hotel & Suites Jackson NE by IHG. In addition to a business centre, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
The current price is €90
includes taxes & fees
15 Nov - 16 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

Suite, 2 Queen Beds (Bath Shower Combination)

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Walk-In Shower)

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Walk-In Shower)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Sofa bed - double
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(24 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communication Accessible)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

You may also like

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
55 Parkstone Place, Jackson, TN, 38305

What's nearby

  • West Tennessee Healthcare Sportsplex - 5 min walk - 0.5 km
  • The Ballpark at Jackson - 17 min walk - 1.5 km
  • Old Hickory Mall - 6 min drive - 8.4 km
  • Casey Jones Village - 6 min drive - 9.0 km
  • Union University - 7 min drive - 10.1 km

Getting around

  • Memphis International Airport (MEM) - 86 min drive

Restaurants

  • ‪Love's Travel Stop - ‬5 min drive
  • ‪Dodge's - ‬6 min drive
  • ‪Jonathans Grille - ‬7 min walk
  • ‪SONIC Drive In - ‬5 min drive
  • ‪SONIC Drive In - ‬7 min walk

About this property

Holiday Inn Express Hotel & Suites Jackson NE by IHG

Property highlights
You can look forward to a free breakfast buffet, dry cleaning/laundry services and a gym at Holiday Inn Express Hotel & Suites Jackson NE by IHG. In addition to a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self-parking
  • A 24-hour front desk, smoke-free property and a banquet hall
  • 1 meeting room, a gift shop and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 92 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with baths and hairdryers
  • 32-inch flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The seasonal pool will be open from 30 May to 08 September
Pool access available from 9:00 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Jackson NE
Holiday Inn Express Jackson NE
Holiday Inn Express Hotel Suites Jackson NE
Inn Express Jackson NE

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Jackson NE by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 10 PM.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Jackson NE by IHG on 15 Nov 2025 start from €89.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Hotel & Suites Jackson NE by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

Checkout is at 11 AM.

Where is Holiday Inn Express Hotel & Suites Jackson NE by IHG located?

Situated in Jackson, this hotel is within a 15-minute walk of West Tennessee Healthcare Sportsplex and The Ballpark at Jackson. Lane College and Old Hickory Mall are also within 6 miles (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Holiday Inn Express Hotel & Suites Jackson NE by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 305 out of 553 reviews
Rating 8 - Good. 133 out of 553 reviews
Rating 6 - Okay. 54 out of 553 reviews
Rating 4 - Poor. 34 out of 553 reviews
Rating 2 - Terrible. 27 out of 553 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Gloria

Liked: Amenities
Room was very clean and quieter than expected.
Stayed 1 night in Sep 2025

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly. I was greeted upon arrival, offered a cold bottle of water, and the next morning the cleaning staff and everyone greeted and made conversation. I have never had that at a hotel stay. It was enjoyable and the room was nice, quiet, with room darkening shade, and a comfortable bed.
Stayed 1 night in Aug 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower in particular was kind of nasty. One key card didn't work at all and the other one barely worked. The staff were very nice and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
The breakfast staff was extremely pleasant.
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, friendly staff, very adequate breakfast
Stayed 2 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Enjoyed our overnight stay. Comfy beds and clean room.
Stayed 1 night in Jun 2022

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price. The staff were helpful and super friendly.
Stayed 3 nights in Jun 2022

10/10 Excellent

Ladonna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly, room was spotless,bed was very comfortable, the cookies are awesome 😃😃,we always stay at this hotel when in Jackson Tn
Stayed 2 nights in Mar 2024

10/10 Excellent

Nakesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean.
Stayed 1 night in Sep 2022

10/10 Excellent

ziyad

Good customer service
Stayed 1 night in Nov 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. The staff at the hotel was friendly and very accommodating.
Stayed 3 nights in Oct 2022

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great experience. Everyone was very nice. I would highly recommend this place.
Stayed 2 nights in Oct 2022

10/10 Excellent

Dominique

Great location! The property is overall very nice. The staff was welcoming and helpful. We’ll come back!
Stayed 1 night in Sep 2023

6/10 Okay

Carey

Liked: Cleanliness, amenities, property conditions & facilities
Clean, convenient
Stayed 2 nights in Apr 2023

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024

8/10 Good

Cheryl

Liked: Staff & service
Did not feel safe with person standing outside their door late night and early morning.
Stayed 2 nights in Mar 2025

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The towels at this hotel felt like you were staying at a cheap budget motel. If not for the horrible towels, I would have rated it higher.
Stayed 1 night in Jul 2022

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a busy time checking in on top of a shift change, but both ladies worked to get all 4-5 of us checked in.
Stayed 1 night in Nov 2022

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The
Stayed 1 night in Aug 2023

6/10 Okay

Belvia

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Ladies at front desk so nice. Also in the Am when leaving housekeeping saw us leaving room and asked if the room and stay was nice. 3 rd floor young lady working around 9am. Saturday.
Stayed 1 night in Apr 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was wonderful

Everything was wonderful. Check-in was smooth and the person who checked us in was very pleasant. Parking was convenient. The room was clean and the bed comfortable. Breakfast was typical fare but a step up since it had two kinds of eggs and two kinds of sausage as well as biscuits and gravy and all of the expected cold items the day that we were there. There are no complaints at all. It really was a fantastic experience.
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
It was ok. Shower wasn’t that great. Looked moldy around bottom tiles in the shower.
Stayed 1 night in Mar 2024

4/10 Poor

Theo

Disliked: Cleanliness, amenities
There was kids running the hallways late into the night. Went to breakfast twice trying to eat and both times the food trays were empty. Room had a musty, previous smoker smell. My favorite was the used band aid left on the bathroom counter.
Stayed 1 night in Jun 2024

10/10 Excellent

Natosha

Liked: Cleanliness, staff & service, property conditions & facilities
Trash at breakfast were over flowing and they stopped restocking breakfast at 0030
Stayed 1 night in Jun 2023