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Holiday Inn Express Hotel & Suites Jackson NE by IHG

2.5 star property
Hotel in Jackson with free breakfast and fitness centre

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Jackson NE by IHG

Relax by the pool surrounded by lounge chairs and umbrellas.
Relax in the serene gazebo-style seating area surrounded by lush greenery and a brick building.
Relax in the stylish lobby with a comfortable sofa and armchairs, surrounded by artwork and natural light.
Enjoy a comfortable stay in this stylish room with a large bed, desk, and city view.
Indulge in a variety of dishes, including cheese omelets and sandwiches.

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
The current price is €108
includes taxes & fees
16 Aug - 17 Aug

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(24 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication)

1 bedroom, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Walk-In Shower)

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Walk-In Shower)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Communication Accessible)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Bath Shower Combination)

1 bedroom, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds (Bath Shower Combination)

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Sofa bed - double
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Walk-In Shower)

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 3
  • 1 King Bed

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The price is €110
includes taxes & fees
10 Aug - 11 Aug
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About the area

Map
55 Parkstone Place, Jackson, TN, 38305

What's nearby

  • West Tennessee Healthcare Sportsplex - 5 min walk - 0.5 km
  • The Ballpark at Jackson - 17 min walk - 1.5 km
  • Old Hickory Mall - 6 min drive - 8.4 km
  • Casey Jones Village - 6 min drive - 9.0 km
  • Union University - 7 min drive - 10.1 km

Getting around

  • Memphis International Airport (MEM) - 86 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Sonic Drive-In - ‬7 min walk
  • ‪Sonic Drive-In - ‬5 min drive
  • ‪Sonic Drive-In - ‬6 min drive
  • ‪Cracker Barrel - ‬6 min drive

About this property

Holiday Inn Express Hotel & Suites Jackson NE by IHG

Property highlights
You can look forward to a free breakfast buffet, dry cleaning/laundry services and a gym at Holiday Inn Express Hotel & Suites Jackson NE by IHG. In addition to a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • A front desk safe, 1 meeting room and a 24-hour front desk
  • A banquet hall, smoke-free property and a gift shop
  • Guest reviews say great things about the helpful staff
Room features
All 92 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with baths and hairdryers
  • 32-inch flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

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9.0 out of 10, Wonderful, 1,000 reviews
The price is €101
includes taxes & fees
10 Aug - 11 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 10 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Jackson NE
Holiday Inn Express Jackson NE
Holiday Inn Express Hotel Suites Jackson NE
Inn Express Jackson NE

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Jackson NE by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 10 AM to 10 PM.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

As of 2 Aug 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Jackson NE by IHG on 16 Aug 2025 start from €107.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Hotel & Suites Jackson NE by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

Checkout is at 11 AM.

Where is Holiday Inn Express Hotel & Suites Jackson NE by IHG located?

Situated in Jackson, this hotel is within a 15-minute walk of West Tennessee Healthcare Sportsplex and The Ballpark at Jackson. Lane College and Old Hickory Mall are also within 6 miles (10 km).

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Holiday Inn Express Hotel & Suites Jackson NE by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 294 out of 532 reviews
Rating 8 - Good. 128 out of 532 reviews
Rating 6 - Okay. 52 out of 532 reviews
Rating 4 - Poor. 33 out of 532 reviews
Rating 2 - Terrible. 25 out of 532 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, with good dining options nearby, love the patio sitting area with the gazebo, great staff on all shifts, will make it my hotel of chioce when staying in the area.
Stayed 1 night in Jul 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast an pool
Stayed 3 nights in Jul 2025

6/10 Okay

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We got to the property a little early and the lady at the desk was less than helpful, so we left went for some food. Once we returned, the two gentlemen at the front desk were very curious and helpful. The woman at the front desk earlier could take some tips from the gentlemen. The property and amenities were great.
Stayed 1 night in Jul 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, easy booking and check in. Plenty of food options nearby.
Stayed 1 night in Mar 2025

4/10 Poor

Gary

Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast was so so.
Stayed 1 night in May 2025

10/10 Excellent

Kurrie

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t beat it if your there for baseball
Stayed 1 night in Mar 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property well kept. Quite. When breakfast is from a certain time to ending a certain time. All breakfast products should be available. Arrived with one hour left and no cinnamon rolls nor orange juice available. Told it was because they had only enough for the next day. Everything should be available during the breakfast hours.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Our shower in our first room did not work but we easily upgraded within the few hrs of check in to a bigger room with all working equipment. Overall our stay was great besides the sitting area outside stayed dirty due to other checked in guests with over flowing trash cans come morning.
Stayed 2 nights in May 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Apr 2025

4/10 Poor

Randy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The shower was dirty and a dirty washcloth was left in the dirty shower.
Stayed 1 night in Jun 2025

6/10 Okay

Robin

Liked: Staff & service
Disliked: Cleanliness
The staff was great! My stay was nice! The breakfast was excellent! My only issue was with the shower, everything in the room was clean EXCEPT the shower, it needed a very good scrub with a brush and Clorox😞
Stayed 2 nights in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
The breakfast staff was extremely pleasant.
Stayed 3 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's always a pleasure staying here...
Stayed 2 nights in Oct 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access.
Stayed 1 night in Dec 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel
Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, friendly staff, very adequate breakfast
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service. All the staff were extremely friendly. Room was spacious, clean, and quiet
Stayed 1 night in Oct 2024

10/10 Excellent

Jasen

Liked: Staff & service, amenities, property conditions & facilities
Would stay again,
Stayed 3 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Enjoyed our overnight stay. Comfy beds and clean room.
Stayed 1 night in Jun 2022

8/10 Good

Cheryl

Liked: Staff & service
Did not feel safe with person standing outside their door late night and early morning.
Stayed 2 nights in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price. The staff were helpful and super friendly.
Stayed 3 nights in Jun 2022

10/10 Excellent

ziyad

Good customer service
Stayed 1 night in Nov 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay on my way to Mississippi. Clean, comfortable, very friendly staff, lovely pool, very nice breakfast in the morning.
Stayed 1 night in Jun 2022

10/10 Excellent

Ladonna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly, room was spotless,bed was very comfortable, the cookies are awesome 😃😃,we always stay at this hotel when in Jackson Tn
Stayed 2 nights in Mar 2024