Located in Jacksonville's shopping district, Hilton Garden Inn offers a vibrant urban retreat. Enjoy city views from the rooftop terrace or relax at the on-site bar after nearby shopping. The hotel features free public WiFi, a fitness center, and highly praised staff.
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for cooked-to-order breakfast: from approximately USD 11.95 for adults and from USD 6.95 for children
Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Pool access available from 9 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Hilton Garden Inn Jacksonville have a pool?
Yes, this property has an indoor pool. Pool access is from 9 AM to 10 PM.
How much does it cost to stay at Hilton Garden Inn Jacksonville?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jacksonville on 31 May 2026 start from €111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hilton Garden Inn Jacksonville pet-friendly?
Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at Hilton Garden Inn Jacksonville?
Self-parking is free at this property.
What time is check-in at Hilton Garden Inn Jacksonville?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Hilton Garden Inn Jacksonville?
Checkout is at noon.
Where is Hilton Garden Inn Jacksonville located?
Located in the heart of Jacksonville, this hotel is within a 5-minute walk of Richard Ray Park and Challenge Course Park. Jacksonville Commons and Coastal Carolina Community College are also within 2 miles (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Staff was very helpful and easy to understand, dining area was top of the line, lobby, hallways and elevator were very clean. Room was impeccable, beds were comfy.
Great staff and very accommodating. We requested two beds on our late check-in and they provided us with a big room, which we really appreciated. Great location too.
Super clean room. The location was great with many great restaurants close by. It was nice to have full size shampoo, conditioner, shower gel, and hand soaps available that smelled great. The double room with the sofa and extra TV was perfect for entertaining our family that we were visiting.
The hotel staff is great. There is an awful strong odor as you enter into the hotel-it’s almost too much. I smelled it throughout the first floor of the hotel. The room looked clean until you actually looked at the details. The curtain in our room was held with large binder clips and the tub was slow draining. Overall, the stay was okay. I couldn’t hear anyone through the walls. I’m just not sure if I’d stay here again due to the strong odor on the first floor-Yikes!
The indoor pool was a wonderful perk for my younger children. Service was excellent with friendly staff and easy check-in/out. Out of the hotels we've stayed in Jacksonville, NC, this is our favorite.
Hotel was clean and friendly. Room was as expected and matched the pictures that were online. The area was in a good location and close to everything. Only somewhat issue I could complain about would be the luggage carts, they were small and not the easiest to maneuver. Overall we had a great stay and would definitely stay again in the future.
Very nice and modern, with clean rooms and a delicious Indian fusion restaurant. What more could you ask for?
It’s very close to the bases and is within minutes of all the main gates.