Best Western Mangga Dua Hotel and Residence

Property class: 3.5

Choose dates to view prices

Located close to Mangga Dua Square and Dunia Fantasi, Best Western Mangga Dua Hotel and Residence provides a free breakfast buffet, a coffee shop/cafe and a playground. Treat yourself to a massage or other spa services. The on-site café, Batavia Coffee Shop, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is €30
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

A hotel room with a large bed, a desk, a chair, a TV, and a painting on the wall.

Superior Room, 1 King Bed, Non Smoking, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

A hotel room with a large bed, a desk with a computer, a chair, a TV, and a painting on the wall.

Deluxe Room, 1 King Bed, Non Smoking, City View

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, City View

A hotel room with two beds, a desk, a TV, and a bathroom visible through a glass door.

Deluxe Room, 2 Single Beds, Non Smoking, City View

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 2 Queen Beds, Refrigerator, City View

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Executive Room, 2 Queen Beds, Refrigerator, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Refrigerator, City View

A hotel room with a large bed, a nightstand, a chair, a desk, and a window with curtains.

Executive Room, 1 King Bed, Refrigerator, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Smoking, City View

A hotel room with a large bed, a desk, a chair, a TV, and a painting on the wall.

Superior Room, 1 King Bed, Smoking, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Bathtub

A hotel room with a large bed, a desk, a chair, and a television.

Junior Suite, 1 King Bed, Non Smoking, Bathtub

  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Taman Sari, a neighbourhood in Jakarta, Best Western Mangga Dua Hotel and Residence is in a shopping district and near a train station. National Monument is a notable landmark, and travellers looking to shop may want to visit Mangga Dua Square and Pasar Baru. Travelling with kids? Don't miss Dunia Fantasi. Visit our Jakarta travel guide
Map
Jl Mangga Dua Abad No 111, Jakarta, Jakarta, 10730

What's nearby

  • Mangga Dua Square
    6 min walk - 0.6 km
  • Mangga Dua Square
    6 min walk - 0.6 km
  • Pasar Pagi Mangga Dua
    8 min walk - 0.7 km
  • Lokasari Plaza
    11 min walk - 1.0 km
  • Dunia Fantasi
    3 min drive - 2.2 km

Getting around

  • Jakarta Jayakarta Station
    10 min walk
  • Pulomas LRT Station
    10 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    38 min drive

Restaurants

  • Nasi Campur 88 Pontianak
    8 min walk
  • Chasio Garing ACC
    8 min walk
  • Rumah makan Karya Minang
    3 min walk
  • Kwe Kia Theng A Kiang
    8 min walk
  • Soto Betawi Pasar Baru
    3 min walk

About this property

Best Western Mangga Dua Hotel and Residence

  • Family-friendly hotel near Mangga Dua Square
  • Located close to Dunia Fantasi and Jakarta International Expo, Best Western Mangga Dua Hotel and Residence provides a free breakfast buffet, a coffee shop/cafe and a playground. Treat yourself to a massage or other spa services. The on-site café, Batavia Coffee Shop, features international cuisine. Free in-room WiFi is available to all guests, along with a bar and a gym.
  • Other perks include:
    • An outdoor pool and a children's pool
    • Free self-parking
    • Babysitting (surcharge), luggage storage and a lift
    • A porter/bellboy, a banquet hall and meeting rooms
  • Room features
  • All 168 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with bidets and shower/bath combinations
    • TVs with cable channels
    • Wardrobes/cupboards, fridges and coffee/tea makers

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: GSTC. For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Does Best Western Mangga Dua Hotel and Residence have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 7:00 PM.

How much does it cost to stay at Best Western Mangga Dua Hotel and Residence?

As of 26 Oct 2026, prices found for a 1-night stay for 2 adults at Best Western Mangga Dua Hotel and Residence on 16 Nov 2026 start from €30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Mangga Dua Hotel and Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western Mangga Dua Hotel and Residence?

Self-parking is free at this property.

What time is check-in at Best Western Mangga Dua Hotel and Residence?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Mangga Dua Hotel and Residence?

Checkout is at noon.

Where is Best Western Mangga Dua Hotel and Residence located?

This family-friendly Jakarta hotel is located in a shopping district, within 2 mi (3 km) of Mangga Dua Square, Dunia Fantasi and Pasar Baru. Jakarta International Expo and National Monument are also within 6 mi (10 km). Jakarta Jayakarta Station is 10 minutes by foot and Jakarta Kampung Bandan Station is 13 minutes.

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Reviews

Best Western Mangga Dua Hotel and Residence Reviews

7.8

Good

7.6

Cleanliness

6.8

Location

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 32 out of 121 reviews
Rating 8 - Good. 54 out of 121 reviews
Rating 6 - Okay. 23 out of 121 reviews
Rating 4 - Poor. 8 out of 121 reviews
Rating 2 - Terrible. 4 out of 121 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was best hotel i ever been in my live, big and comfortable hotel .
Stayed 14 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and location are just right for me. There are a few things that bother me, but they are very minor. The staff are very kind. The food is also delicious, so you won't have any trouble with breakfast.
Stayed 10 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MANGGA DUA FEBRUARY 2024

Nice hotel in a good location in Mangga Dua. The hotel is looking a little dated but actually there was renovation work going on. The price was good and included an excellent buffet breakfast. The staff were all very helpful and incredibly friendly!
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Inconvenient area, need transport and breakfast is subpar. Price is what you pay. Need to request things that are normally there. Staff is great for the most part. Room is clean is not an option so put away valuables.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Home Away from Home – Unforgettable Hospitality at Best Western Mangga Dua, Jakarta After a 28-hour flight, the warmth of Best Western Mangga Dua instantly erased my exhaustion. From the gatekeeper’s welcome to the bellman’s gracious help, every moment felt special. The true highlight was DEDE at the front desk. Recognizing my stay from 10 years ago, he welcomed me like family, upgraded my room to a suite, and sent fresh fruits—an incredibly thoughtful touch. His kindness continued throughout my stay, always ensuring my comfort. Beyond DEDE, every staff member, from housekeeping to the breakfast team, provided one-on-one service with genuine warmth—never expecting tips, only focused on guest satisfaction. I’ve traveled extensively, but I’ve never experienced such heartfelt hospitality. If this is how Best Western Mangga Dua treats its guests, I don’t just want to visit again—I’d love to live here! Thank you, DEDE! Thank you, Best Western! Thank you, Jakarta!
Stayed 5 nights in Feb 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Had the four star material. However, hotel is not maintained properly. Balcony door could not fully close due to building staff not having the key. Causing street noise leaking in. Had to eventually switch room. Definitely not four star equivalent of North America.
Stayed 6 nights in Oct 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness
It’s okay for the affordable price.
Stayed 4 nights in Nov 2025
Verified review

6/10 Okay

Liked: Staff & service
Break
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel ,with friendly staff. Clean and good value of money, cheap compared with other hotels. Only the breakfast needed to improve. Highly recommended
Stayed 5 nights in Feb 2023
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort

A run-down hotel, better stay elsewhere

This hotel used to be Best Western franchise many many years ago and now its just Mangga Dua Hotel. Its a very rundown hotel which needs major renovation. There is no minibar in the room nor is there bar in the property. The restaurant food has no healthy choice. Breakfast is so-so except for the egg omelet. There is no eatery nearby and there are many other good hotels for the same price. Hotels.com should not advertise Best Western to this Hotel as it is no longer a Best Western chain anymore. It's just a local hotel
Stayed 2 nights in Aug 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not happy with the location. Didn't feel safe walking around. Mold in room so I was moved to different room that was a bit better. Mold still visible. Gym equipment not well maintained. Enjoyed the pool. Restaurant was ok. Staff gave me wrong address to the beach and I ended up being dropped off with Grab and wondered around lost. I wouldn't stay there again.
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
立地は何をするかで変わりますが、良かったです！タオルが鉄の匂いがしたので、個人的には洗剤を変えた方がよいと思います。ありがとうございました！
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
いつも通りいい感じです
Stayed 8 nights in Oct 2025
Verified review

8/10 Good

Liked: Staff & service
ホテルは高層階にあるので、夜景もきれい、見晴らし抜群。 公共交通機関は近くになく、歩くと遠い。 グラブで行くならどこも便利、安く行ける。 周りは屋台がいっぱいあって便利。 屋台苦手なら、食堂を探すのは大変かも。 朝食はどれも美味しい。 インドネシアは美味しいコーヒーが飲めるし、朝食バイキングのインドネシア料理のクオリティがどこも高いから朝食付きにするべし。 スタッフもフレンドリーでよかった。
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3回目くらいのリピートです。 スタッフはフレンドリーで親切です。 全体的に施設は綺麗です。 プールやフィットネスの設備もあるのでホテルで過ごすのも退屈ではないです。 ところどころ設備の古さのメンテナンスが行き届いていないところもあるので，そこが改善されるとなおいいですね。
Stayed 15 nights in Apr 2025
Verified review

4/10 Poor

Disliked: Property conditions & facilities

Hotel datato da rinnovare

Hotel datato, camera vecchia, con muri da ritinteggiare. Tende da cambiare. Bagno decente con una buona illuminazione. Impianto di aria condizionata buono. Camera abbastanza spaziosa. Letto comodo e lenzuola e cuscini puliti e comodi. Salviette da sostituire. Piscina moderna.
Stayed 4 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
前回良かったので使用しました。 スタッフやサービスは満足です。 スタッフはフレンドリーで初日いくつか設備の不具合がありましたが、すぐに対応してくれました。 ネガティブなところはちょっと設備が古いところです。 機会があればまた利用したいです。
Stayed 9 nights in Apr 2024
Verified review

6/10 Okay

Liked: Staff & service
Sauber aber nicht luxuriös
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフは皆親切です。朝食も美味しく、毎日提供されます。全体的に満足です。正直に言うと、設備が少し古い部分もあります。 （シャワーの出が悪い場合があります。エレベーターがなかなか来ない場合もあります。）そこが改善されたら、完璧です。
Stayed 7 nights in Nov 2023
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
隣の音がかなり聞こえた。
Stayed 4 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Renovationsbedürftig, aber noch funktioniert alles

Hotel ist in die Jahre gekommen & weist entsprechende Abnutzungserscheinungen auf. Alles ist funktionstüchtig, sieht einfach nicht mehr neu und makellos aus. Zimmertüre, Schloss & Riegel können schon mal klemmen. Balkonfester wurde verriegelt, ebenso ein Eckfenster (zugemauert), angeblich eine Sicherheitsmassnahme. Frühstücksbuffet mit grossem Angebot von Continental, American & local breakfast. Qualitativ ist nur das lokale Angebot überzeugend & authentisch. Im Frühstücksraum viele & aggressive Stechmücken. 2 von 4 Aufzügen benützbar, andere sind für Anwohner (Gebäude beherbergt auch Wohnungen) uns Service reserviert. Gewisse Stockwerke sind nur mit einem bestimmten Lift zugänglich. Insgesamt ist das System kompliziert, es kommt ab & an zu längeren Wartezeiten. Spa-Bereich ist seit Wiederinbetriebnahme nach Covid-19 im Mai noch immer geschlossen (ausser Schwimmbad) darauf wurde aber nirgends hingewiesen.
Stayed 19 nights in Apr 2023
Verified review

6/10 Okay

Disliked: Cleanliness, room comfort

Room dirty

Come back after couple month , the overall environment is okay , here are some disappointed point need to improve : Too long waiting for elevator , room 3011 bed sheet dirty & smelly , many small cockroach , please improve .
Stayed 1 night in Nov 2020
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Saya senang menginap disini nyaman dan bersih serta ramah
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo

Ottima colazione Personale molto gentile Locali sempre puliti
Stayed 4 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keselesaan hotel amat berpuas hati, tetapi kebersihan sekitar hotel amat dipertingkatkan.
Stayed 3 nights in Aug 2019