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Ramada by Wyndham Serpong

3.0 star property
Hotel in South Tangerang with full-service spa and 24-hour front desk

Choose dates to view prices

Photo gallery for Ramada by Wyndham Serpong

Exterior
Outdoor pool
Reception
Dining
Superior Twin Room
Located in the center of Bumi Serpong Damai, Ramada by Wyndham Serpong provides a quiet escape with its outdoor pool and full-service spa. Guests can savor tasty meals at the on-site restaurant Kayumanis or relax with drinks at the bar after exploring the area.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Spa
  • Breakfast available
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Suite

In-room safe, desk, laptop workspace, soundproofing

Junior Suite

  • Sleeps 2

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe Queen Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Queen Room

  • Sleeps 2

View all photos for Superior Queen Room

In-room safe, desk, laptop workspace, soundproofing

Superior Queen Room

  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, desk, laptop workspace, soundproofing

Superior Twin Room

  • Sleeps 2

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Jl. Raya Serpong No.89, Cilenggang,, Serpong, Kota, South Tangerang, Banten, 15310

What's nearby

  • Eka Hospital - 16 min walk - 1.4 km
  • ITC BSD - 2 min drive - 2.5 km
  • Aeon Mall BSD City - 3 min drive - 2.9 km
  • Indonesia Convention Exhibition (ICE) - BSD City - 4 min drive - 4.2 km
  • QBig BSD City - 5 min drive - 4.9 km

Getting around

  • Serpong Station - 6 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 39 min drive

Restaurants

  • ‪Stok Espresso - ‬3 min walk
  • ‪Bukit Pelayangan - ‬6 min drive
  • ‪Masagi Coffee @Batubata - ‬8 min walk
  • ‪Smore' - ‬4 min drive
  • ‪Se’i Sapi Lamalera - ‬3 min drive

About this property

Ramada by Wyndham Serpong

Hotel located in Bumi Serpong Damai
An airport shuttle, a bar and a full-service spa are just a few of the amenities provided at Ramada by Wyndham Serpong. Be sure to enjoy a meal at Kayumanis, the on-site restaurant. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk
  • A front desk safe, luggage storage and concierge services
Room features
All 93 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping and desks

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  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 120,000 for adults and IDR 60,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kayumanis

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Outdoors

  • Barbecue grill

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 120000 for adults and from IDR 60000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 350000 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 7:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

SAHID SERPONG Banten
SAHID SERPONG Hotel Banten
Hotel SAHID SERPONG Banten
Banten SAHID SERPONG Hotel
Hotel SAHID SERPONG
Sahid Serpong Hotel
Hotel Sahid Serpong Serpong
Serpong Sahid Serpong Hotel
Hotel Sahid Serpong
Sahid Serpong Serpong
Sahid Hotel
Sahid
Sahid Serpong
Ramada by Wyndham Serpong Hotel
Ramada by Wyndham Serpong South Tangerang
Ramada by Wyndham Serpong Hotel South Tangerang

Frequently asked questions

Does Ramada by Wyndham Serpong have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 6:00 PM.

Is Ramada by Wyndham Serpong pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ramada by Wyndham Serpong?

Self-parking is free at this property.

What time is check-in at Ramada by Wyndham Serpong?

Check-in start time: 2:00 PM; check-in end time: 10:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Ramada by Wyndham Serpong?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Ramada by Wyndham Serpong provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-10:00 PM on request. A fee of IDR 350000 per vehicle applies.

Where is Ramada by Wyndham Serpong located?

Located in Bumi Serpong Damai, this spa hotel is within 1 mile (2 km) of Eka Hospital and TerasKota. BSD Xtreme Park and Ocean Park are also within 2 miles (3 km). Serpong Station is 26 minutes by foot.

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Reviews

Ramada by Wyndham Serpong Reviews

7.0

Good

6.8

Cleanliness

8.0

Location

7.8

Staff & service

6.6

Eco-friendliness

6.0

Property conditions & facilities
Rating 10 - Excellent. 3 out of 14 reviews
Rating 8 - Good. 5 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

Reviews

4/10 Poor

palsung

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
i never will have next stay dirty and horrible
Stayed 3 nights in Nov 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, room comfort

Great staff.

The staff made up for the fact the hotel building is a bit dated. Very clean, fantastic breakfast, close to Serpong train station and newer/modern Aeon Mall BSD City. Special thanks to Yudi, Edy, Dina, Asya and Rahmat and the rest of the staff that I didn't get names. Very professional and well managed. Thank you for 6 nights, would book again.
Stayed 6 nights in Sep 2024

10/10 Excellent

Zulk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied
Stayed 5 nights in May 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visit Indonesia on a regular basis now because I have a fiancé and plan to retire there soon. The routine is to meet my gal in Jakarta, spend a few days then travel around before returning to Jakarta for a few more before I depart. This is the first time I rebooked the same place because we did like it there. I realized that I had over booked by 1 day and asked for a refund on 1 day but they declined. I would have understood if it was during peak season, but it wasn’t and they were not really inconvenienced. I would have made the refund as a gesture of good will, knowing the value of good customer service. I am not saying that I won’t return but if there is a choice to be made, I will remember. It’s a good hotel but I think they could rethink policy considering customer loyalty.
Stayed 5 nights in Apr 2023

8/10 Good

STEEVE

Liked: Cleanliness, staff & service, amenities
Good quality for the price but improvments are required. Paint needs to be redone on the walls, bathroom is so tiny for the size of that room. A little bigger would have been great since our room was quite big.
Stayed 2 nights in Oct 2022

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent, but overpriced

The Junior suite was pretty decent, but too expensive (~$50 per night). *** Positive *** Always diligently delivering cutlery when needed. Always friendly over the phone. Room was spacious, except the bathroom. Sheets felt clean. No stale smells in the room. *** Negative *** Some of the young cleaning staff cleaned in a lazy way (skipping half the floor, including very dirty area under the bed). Forgot to change floor mats multiple times until I made an issue out of it. Tiny shower cubicle. Staff do no speak English (well). Windows do not close well, so even though you are on a high floor, you can still hear loud noises from outside.
Stayed 7 nights in May 2021

6/10 Okay

Jack

Liked: Cleanliness
Disliked: Amenities
NA nothing special, Breakfast was lousy. No service.
Stayed 2 nights in Oct 2019

6/10 Okay

Irene

Liked: Staff & service, property conditions & facilities, room comfort
The room size is pretty good however compare to the room size, the shower box is very small. Overall it look clean except the towel
Stayed 1 night in Aug 2019

4/10 Poor

Naoki

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

YUKI

Stayed 4 nights in Jul 2024

2/10 Terrible

Moriyama

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Henry

Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

MOHAMMED

Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020