Sheraton Grand Jakarta Gandaria City Hotel

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Luxury
5.0 star property
9.2

Wonderful

Elegant escape in vibrant Jakarta

Amid Jakarta's vibrant energy, this hotel boasts elegant design and refined architecture. Delight in personalised touches, exceptional massages at the spa, and a grand breakfast that caters to every dietary need.

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is €136
includes taxes & fees
6 Nov - 7 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a view of tall buildings.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Deluxe Room, 2 Double Beds

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed (Grand Deluxe)

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Grand Room, 1 King Bed (Grand Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Club Lounge Access)

A hotel room with a large bed, a desk with a chair, a TV, and a view of tall buildings.

Deluxe Room, 1 King Bed (Club Lounge Access)

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Club Lounge Access)

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Deluxe Room, 2 Double Beds (Club Lounge Access)

8.0 out of 10
Very good
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed (Grand Deluxe, Club Lounge Access)

A hotel room with a large bed, a desk with a chair, a TV, and a view of tall buildings.

Grand Room, 1 King Bed (Grand Deluxe, Club Lounge Access)

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Club Lounge Access)

A hotel room with a large bed, a desk, a chair, a TV, and a view of the cityscape.

Executive Suite, 1 King Bed (Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom (Grand Suite, Club Lounge Access)

A hotel room with a large bed, a flat-screen TV, a sofa, and a view of the cityscape.

Grand Suite, 1 Bedroom (Grand Suite, Club Lounge Access)

  • City view
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Located in Kebayoran Lama neighbourhood, Sheraton Grand Jakarta Gandaria City Hotel is connected to a shopping centre. Bundaran HI is a notable landmark, and travellers looking to shop may want to visit Blok M Square and Grand Indonesia. Gandaria City Mall and Balai Sidang Jakarta Convention Center are two other places to visit that come recommended. Visit our Jakarta travel guide
Map
Jl. Sultan Iskandar Muda, Kebayoran Lama, Jakarta, Jakarta, 12240

What's nearby

  • A tall monument with a statue at its base, surrounded by a reflective water body and greenery.
    Gandaria City Mall
    1 min walk - 0.0 km
  • A building with a clock on its facade and a metal roof.
    Blok M Square
    3 min drive - 2.8 km
  • Taman Ayodya
    18 min walk - 1.5 km
  • Rumah Sakit Pusat Pertamina
    18 min walk - 1.5 km
  • Pondok Indah Mall
    6 min drive - 5.7 km

Getting around

  • ASEAN MRT Station
    3 min drive
  • Jakarta Kebayoran Station
    17 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    50 min drive

Restaurants

  • Gulu Gulu
    1 min walk
  • Anigrè
    1 min walk
  • Sushi Tei
    1 min walk
  • Black Dragon
    1 min walk
  • J.Co Donuts & Coffee
    1 min walk

About this property

Sheraton Grand Jakarta Gandaria City Hotel

  • Luxury family-friendly hotel near Gandaria City Mall
  • Located close to Balai Sidang Jakarta Convention Center, Sheraton Grand Jakarta Gandaria City Hotel provides an adjacent golf course, a terrace and an art gallery on-site. Get out on the links at this hotel and enjoy amenities such as golf caddies. Free in-room WiFi is available to all guests, along with a shopping centre on-site and a coffee shop/cafe.
  • Other perks at this hotel include:
    • An outdoor pool and a children's pool, along with free cabanas and sunloungers
    • Free self-parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
    • Concierge services, a ballroom and wedding services
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 293 rooms include comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
  • Other conveniences in all rooms include:
    • Highchairs and free infant beds
    • Bathrooms with rainfall showers and separate baths/showers
    • 55-inch LED TVs with premium channels
    • Wardrobes/cupboards, recycling and electric kettles

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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includes taxes & fees
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Frequently asked questions

Does Sheraton Grand Jakarta Gandaria City Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Sheraton Grand Jakarta Gandaria City Hotel?

As of 30 Oct 2026, prices found for a 1-night stay for 2 adults at Sheraton Grand Jakarta Gandaria City Hotel on 6 Nov 2026 start from €136, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Grand Jakarta Gandaria City Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Grand Jakarta Gandaria City Hotel?

Self-parking is free at this property.

What time is check-in at Sheraton Grand Jakarta Gandaria City Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at Sheraton Grand Jakarta Gandaria City Hotel?

Checkout is at noon.

Does Sheraton Grand Jakarta Gandaria City Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 490000 per vehicle applies.

Where is Sheraton Grand Jakarta Gandaria City Hotel located?

This family-friendly Jakarta hotel is located in a regional park, 0.1 mi (0.1 km) from Gandaria City Mall, and within 6 mi (10 km) of Balai Sidang Jakarta Convention Center and Museum of Modern and Contemporary Art. Indonesia Convention Exhibition (ICE) - BSD City is 14.9 mi (24 km) away. Blok M MRT Station is 24 minutes by foot and Jakarta Kebayoran Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Grand Jakarta Gandaria City Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 229 out of 332 reviews
Rating 8 - Good. 78 out of 332 reviews
Rating 6 - Okay. 15 out of 332 reviews
Rating 4 - Poor. 5 out of 332 reviews
Rating 2 - Terrible. 5 out of 332 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean and the staff were amazing. The buffet breakfast was out of this world.
Stayed 7 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and great service
Stayed 6 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was received great service and hospitalitys!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and hospitality. The team very proffesional. Will come back.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay in the hotel, next to the shopping mall, plenty choice of dining options, room is clean and comfortable, most importantly, quiet
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great location. Staff were friendly. The rooms were clean, spacious and comfortable.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff go out of their way to be lovely and accommodating. Anything you need.
Stayed 10 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite hotel in Jakarta. Staff are happy and helpful, and rooms are well appointed and clean. The breakfast is fantastic.
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, amazing gym facility, very pleasant staff. One minor issue during my stay and they were very responsive in rectifying.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rooms and outstanding service. Hotel staff are a credit to their industry
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
I was given a room that I could hear the traffic, so had problem trying to get to sleep. In the early morning (around 3 to 4 am), I was woken up by loud prayers. Had trouble getting back to bed. Went to Front Desk & request for a change to a quiet room, as I had to stay 4 nights. The staff managed to get me a quiet room. So no problem from the 2nd night onwards. Cynthia, the Manager gave me one free breakfast. Chef Juana & other staff in the Breakfast Room were so nice. They explained the local cuisine & tea, and I enjoyed my breakfast there.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have ever stayed at. Service was fabulous. They actually care about their customers.
Stayed 7 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very obliging (accomodating) to my family and myself. I travel a lot, but I have not often experienced this cordiality and service.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is connected to a shopping mall! So eating and shopping are very convenient! The hotel staff are very friendly! Amenity kit is also very complete, but just like the previous reviewer once said, the in-room slippers for a five-star hotel should be in better quality and also the size of in-room slippers are kind of small for men! The breakfast buffet is one of the best in selections and tastes! Overall speaking, if I go to JKT, still will consider this hotel to stay!
Stayed 6 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in 100s of hotels over 30 Years of travel and many feel the same however this Sheraton is remarkable - every single interaction is kind and positive the staff go out of their way to help - from remembering my name as I leave the breakfast room, to cooking special food for my autistic son who has.a restricted diet to leaving personalised notes From room cleaning . Incredible levels of service
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overall

link to mall door closed at 10pm. Traffic is bad as usual in Jakarta so no difference to this location. Room and bed is comfortable. small neg: Bedroom slippers are lousy quality for 5 stars hotel. Breakfast has great selections and staffs and very helpful everywhere including door, front desk, dinning & security too.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 2nd stay in a month - 6 nights. As before, the staff are incredible - every single person is smiling, helpful and goes out of their way to make you feel welcome - its the small details that matter because in reality most big chains have nice hotels so it comes down to the people and how they make you feel - the housemaids could see I was using all my water so left extra with lovely handwritten notes - when I asked for extended check out (an extra hour) it was given without any fuss - I asked for items at breakfast and the chefs went out of their way to bring them even though I wasnt demanding them, just enquiring if possible. I also visited the spa twice and had 2 amazing massages from Nita and YuYun - both out of this world, amazing technique and lots of small details that make it memorable - its typical of how the whole hotel operates. As before, I have stayed in 100s of hotels for work and vacation and this hotel stands out. Lots of hotels have 1 or 2 people that make you feel special, here it is every single person. Highly recommended I will be back for sure
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just 100% quality hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Sheraton is alway nice
Stayed 2 nights in Jan 2026