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Wyndham Casablanca Jakarta

4.5 star property
Grand Indonesia and Jalan Surabaya Flea Market are nearby, while the hotel's pools and massage services offer perfect relaxation.

Choose dates to view prices

Wyndham Casablanca Jakarta, in the city's vibrant center, offers a luxurious base for travelers. Guests can visit the spa, choose between two restaurants, or enjoy outdoor and children's pools. The property also features a library and free WiFi throughout.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is €69
includes taxes & fees
29 Apr - 30 Apr

Room options

Available filters for rooms
Showing 41 of 41 rooms

View all photos for Deluxe Room, 1 King Bed, Smoking (Urban)

Deluxe Room, 1 King Bed, Smoking (Urban)

Deluxe Room, 1 King Bed, Smoking (Urban)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Smoking (Urban)

Deluxe Room, 2 Single Beds, Smoking (Urban)

Deluxe Room, 2 Single Beds, Smoking (Urban)

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Bathroom

Executive Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 79 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking

  • 140 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 3 Bedrooms, Non Smoking

Suite, 3 Bedrooms, Non Smoking

Suite, 3 Bedrooms, Non Smoking

  • 161 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking (The Casablanca)

Suite, Multiple Beds, Non Smoking (The Casablanca) | Living area

Suite, Multiple Beds, Non Smoking (The Casablanca)

  • 220 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking (Executive Business)

Outdoor pool

Room, 1 King Bed, Non Smoking (Executive Business)

  • 66 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Three Bedroom Suite - Non-Smoking

Premium bedding, in-room safe, desk, free cots/infant beds

Three Bedroom Suite - Non-Smoking

  • Sleeps 5
  • Free Wi-Fi

View all photos for Deluxe Urban Twin City View

Premium bedding, in-room safe, desk, free cots/infant beds

Deluxe Urban Twin City View

  • Sleeps 2
  • Free Wi-Fi

View all photos for The Executive Club Twin

Premium bedding, in-room safe, desk, free cots/infant beds

The Executive Club Twin

  • Sleeps 2
  • Free Wi-Fi

View all photos for Junior Suite

Premium bedding, in-room safe, desk, free cots/infant beds

Junior Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Two Bedroom Suite - Non-Smoking

Premium bedding, in-room safe, desk, free cots/infant beds

Two Bedroom Suite - Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 80 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Room, 2 Single Beds, Non Smoking (Deluxe)

Premium bedding, in-room safe, desk, free cots/infant beds

Grand Room, 2 Single Beds, Non Smoking (Deluxe)

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Room, 2 Single Beds, Smoking (Deluxe)

Premium bedding, in-room safe, desk, free cots/infant beds

Grand Room, 2 Single Beds, Smoking (Deluxe)

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Room, 1 King Bed, Non Smoking (Deluxe)

Grand Room, 1 King Bed, Non Smoking (Deluxe)

Grand Room, 1 King Bed, Non Smoking (Deluxe)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, Non Smoking

Studio Suite, Non Smoking

Studio Suite, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Smoking (Grand)

Deluxe Room, 1 King Bed, Smoking (Grand)

Deluxe Room, 1 King Bed, Smoking (Grand)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Smoking

Studio Suite, 1 King Bed, Smoking

Studio Suite, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Urban King Smoking

Premium bedding, in-room safe, desk, free cots/infant beds

Deluxe Urban King Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Urban Room Twin Smoking

Premium bedding, in-room safe, desk, free cots/infant beds

Deluxe Urban Room Twin Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Urban Room

Exterior

Deluxe Urban Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for The Executive Club King

Premium bedding, in-room safe, desk, free cots/infant beds

The Executive Club King

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Business King Room - Smoking

Exterior

Executive Business King Room - Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Business King Room - Non-Smoking

Outdoor pool

Executive Business King Room - Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Junior Suite - Non-Smoking

Premium bedding, in-room safe, desk, free cots/infant beds

Junior Suite - Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for One-Bedroom Suite-Non-Smoking

Premium bedding, in-room safe, desk, free cots/infant beds

One-Bedroom Suite-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Presidential Suite

Premium bedding, in-room safe, desk, free cots/infant beds

Presidential Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for Grand Deluxe King Room - Non-smoking

Premium bedding, in-room safe, desk, free cots/infant beds

Grand Deluxe King Room - Non-smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Urban Room Twin - Non Smoking

Premium bedding, in-room safe, desk, free cots/infant beds

Deluxe Urban Room Twin - Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Urban King Non-Smoking

Premium bedding, in-room safe, desk, free cots/infant beds

Deluxe Urban King Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Studio Suite Room Non-Smoking

Premium bedding, in-room safe, desk, free cots/infant beds

Studio Suite Room Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Studio Suite Room Smoking

Premium bedding, in-room safe, desk, free cots/infant beds

Studio Suite Room Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Grand Deluxe Twin Non-Smoking Room

Premium bedding, in-room safe, desk, free cots/infant beds

Grand Deluxe Twin Non-Smoking Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Grand Deluxe Twin Smoking Room

Premium bedding, in-room safe, desk, free cots/infant beds

Grand Deluxe Twin Smoking Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Grand Deluxe King Room - Smoking

Premium bedding, in-room safe, desk, free cots/infant beds

Grand Deluxe King Room - Smoking

  • Sleeps 2
  • Free Wi-Fi

King Room - Accessible - Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Business King Room

Bathroom

Executive Business King Room

  • Sleeps 2
  • Free Wi-Fi
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About the area

Located in Jakarta, Wyndham Casablanca Jakarta is in the city centre and near the airport. National Monument is a notable landmark, and travellers looking to shop may want to visit Kota Kasablanka Mall and Jalan Surabaya Flea Market. Looking to enjoy an event or a match while in town? See what's going on at Gelora Bung Karno Stadium. Visit our Jakarta travel guide
Map
Jalan Casablanca Kav 18, Jakarta, West Java, 12870

What's nearby

  • Golden Triangle
    Golden Triangle
    1 min walk - 0.0 km
  • Lotte Shopping Avenue
    Lotte Shopping Avenue
    2 min drive - 1.8 km
  • Kota Kasablanka Mall
    3 min walk - 0.3 km
  • Kuningan City Mall
    14 min walk - 1.2 km
  • Ambassador Mall
    19 min walk - 1.6 km

Getting around

  • Dukuh Atas MRT Station
    6 min drive
  • Rasuna Said Station
    15 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    61 min drive

Restaurants

  • SegaFredo
    3 min walk
  • Chatter Box
    5 min walk
  • Little Tokyo
    2 min walk
  • Cafe One
    1 min walk
  • RIVA Grill Bar & Terrace
    1 min walk

About this property

Wyndham Casablanca Jakarta

Luxury family-friendly hotel near Kota Kasablanka Mall
Located close to Jalan Surabaya Flea Market and Grand Indonesia, Wyndham Casablanca Jakarta provides a terrace, a shopping centre on-site and a coffee shop/cafe. Treat yourself to a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Free in-room WiFi is available to all guests, along with a playground and a library.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
  • A front desk safe, a water dispenser and wedding services
Room features
All 280 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and bathrobes.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bidets and free toiletries
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

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includes taxes & fees
30 Apr - 1 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 350,000 for adults and IDR 175,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Café One Asian Fusion
  • Riva
  • The Bakery

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Shopping centre

Family friendly

  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • 9,149 square feet of conference space

Outdoors

  • In a regional park
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 17 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: IDR 500000

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 30 August to 31 August:
  • Swimming pool
The following facilities are closed on Thursday, Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 600000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 350000 for adults and from IDR 175000 for children
  • Airport shuttle fee: IDR 770000 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: IDR 500000 (subject to availability)
  • Rollaway bed fee: IDR 600000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Wyndham Casablanca Jakarta Hotel
Wyndham Casablanca Hotel
Wyndham Casablanca
Wyndham Casablanca Jakarta
Wyndham Casablanca Jakarta Hotel
Wyndham Casablanca Jakarta Jakarta
Wyndham Casablanca Jakarta Hotel Jakarta

Frequently asked questions

Does Wyndham Casablanca Jakarta have a pool?

Yes, this property has an outdoor pool and a children's pool. The swimming pool is closed seasonally each year from August 30 until August 31.

How much does it cost to stay at Wyndham Casablanca Jakarta?

As of 28 Apr 2026, prices found for a 1-night stay for 2 adults at Wyndham Casablanca Jakarta on 29 Apr 2026 start from €69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wyndham Casablanca Jakarta pet-friendly?

No, pets are not allowed at this property.

How much is parking at Wyndham Casablanca Jakarta?

Self-parking is free at this property.

What time is check-in at Wyndham Casablanca Jakarta?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Wyndham Casablanca Jakarta?

Checkout is at noon. Late checkout is available for IDR 500000 (subject to availability).

Does Wyndham Casablanca Jakarta provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 770000 per vehicle applies.

Where is Wyndham Casablanca Jakarta located?

This family-friendly Jakarta hotel is located near the airport, within 3 mi (5 km) of Kota Kasablanka Mall, Jalan Surabaya Flea Market and Grand Indonesia. Thamrin City Shopping Mall and National Monument are also within 6 mi (10 km). Rasuna Said Station is 15 minutes by foot and Kuningan Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Wyndham Casablanca Jakarta Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 121 out of 217 reviews
Rating 8 - Good. 59 out of 217 reviews
Rating 6 - Okay. 19 out of 217 reviews
Rating 4 - Poor. 10 out of 217 reviews
Rating 2 - Terrible. 8 out of 217 reviews

Reviews

Verified

10/10 Excellent

Feraliza

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rogelia

Liked: Cleanliness, staff & service, amenities
Staff personnel were very courteous
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was cozy and the breakfast was exceptional.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Cokro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay, friendly and professional staff, great amenities, Would stay again
Stayed 1 night in Jun 2024
Verified

8/10 Good

MITSUHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there many times and staffs always gentle and smiles.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Zhen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, service good, clean, quiet, comfortable.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beatiful property , with great rooms , very quiet .
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel at affordable price

Great hotel with everything you need for your stay, good breakfast, cleanliness, location and very helpful staff, highly recommended
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Masayoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bit far from the airport, but the hotel was nice and clean. There is a shopping mall near the hotel, so it's really convenient.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Fransisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Friendly and professional staff.
Stayed 13 nights in Apr 2025
Verified

8/10 Good

ALLAN

Liked: Cleanliness, staff & service
Nice facilities, next to a huge mall with a lot of eating and shopping options
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Bader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good room near Casablanca kote mall

Fast check in and check out. Friendly staff. Good room in general. The lobby is nice.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the hospitality of hotel

Whole front desk staffs are amazingly pleasant and make us welcome to a home. The hotel manager Fandi and Esti are great assets and they listen and obliged. Good location, clean and tidy. Will return to stay
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Fenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and so helpful. Breakfast was amazing with varieties of food. Spacious room and clean.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

RODERICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful. Gym and pool are great. The room is spacious. The view is that of a cemetery but it is also beautiful
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

The hotel was beautiful. From the lobby to the room, everything was great. The room was amazing and very clean and spacious. One area that could be improved is it looked like there was a little bit of mold growing in the corners of the shower. But it wasn’t bad and could probably be taken care of pretty easily. The breakfast was very good with lots of variety. All of the staff was very friendly, helpful, and responded very quickly to any requests I had. The location is also very conveniently located within a five minute walk to a huge mall with many shops and restaurants. And it’s quick and easy to get a grab or a taxi to take you anywhere you want to go. I will definitely stay there again if I visit Jakarta in the future.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Tahir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Manager of the hotel gave us an upgrade for a reasonable price as my mother was disabled. Exceptional customer service with great staff and facilities. Would highly recommend and would definitely come back to Wyndham Casablanca.
Stayed 8 nights in Jul 2024
Verified

10/10 Excellent

mohd hakem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
big room and comfort
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Nice hotel but an older building

This was a nice stay, comfortable bed, good location but unfortunately dated bathroom which was really moldy and produced an unpleasant smell. WiFi also wasn't working the best on some day. Staff are extremely nice and helpful, service was amazing.
Stayed 7 nights in Nov 2024
Verified

8/10 Good

Asela

Liked: Cleanliness, staff & service
Good but dated. Needs to be upgraded badly. Clean and spacious rooms. Staff were efficient, pleasant and helpful. Good decent breakfast. Walking distance to Kota mall which is huge.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Ravic

Liked: Staff & service, amenities, property conditions & facilities
Gym was a lot more limited than the pictures prommised. Sauna was out of order for maintainace. Staff overall were wonderfull.
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Sangwoo

Liked: Staff & service
Disliked: Room comfort

Question mark

Good location, kind staff, a bit old, not perfectly clean, can hear noise of adjacent rooms.
Stayed 3 nights in Sep 2023
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Check in was terrible,1st lady at the counter was not friendly. Hotel is very near to a big mall and this is a big plus. Swimming pool not well maintained, water was not clear. Breakfast was okay. This is my 3rd stay and don't know if I will come back
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

TOM L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Lovely Hotel With Pool & Spa

One of my favourite hotels, staff are helpful and friendly, room was comfortable and I slept well (Room 1604 last week) Nice gesture from hotel in that they left me cake for my birthday in my room , thank you. There’s a massive mall 5 mins away called Kasablanca for when you’re bored , the basement has many food dining shops. The 2 restaurants in the hotel serve high quality food at western prices. Breakfast was very good in their basement restaurant. There are taxis parked in the hotel, just ask the doorman and they will summon a cab for you. To reach central city will take about 40 minutes and will cost about 50,000 Rupiah metered (£2.50). Also install the GRAB app for taxis, it’s like Uber and you can use in Jakarta and Bali. I would visit again. My only feedback to the breakfast managers is to keep some gluten free bread - most other top hotels do , they freeze the bread and defrost and warm for the guest as needed. Other hotels bake it themselves, slice and freeze. Anyway, this is a lovely hotel
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Raahul Raj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place
Stayed 3 nights in Aug 2025