Albany Hotel Guide - James H. Gray Sr. Civic Center hotels in Albany, United States of America.

"Terrible on staff Manager. No professionalism or tack. "

"This place sucks. Poor condition, needs updated badly. Had to ask to move rooms as the door didn't fit the frame. We moved to Second room and it was sad condition. Had to reboot the tv to get it working. Bed made a clinking and thumping noise when I got in or out. Could hear the guy in the next room coughing all night. Think he was doing drugs. The breakfast was a joke and tables were dirty. I cannot believe Baymont would put thier name on this place. We will stay away from thier hotels for sure now. Just not a good place to stay."

"We noticed that some of the staff, (had attitude problems, were not co-operative, while others were very nice and helpful, one in particular, when asked about where the ice machine was located, said, the ice machine is broke down, (clerk behind counter) another staff member, said wait, then filled the room ice container, (odd behavior by one and helpful friendly behavior by another) One man was very friendly cleaning up the property, (it seemed like the clerk behind the counter was very Unfriendly) while other employees were very friendly and nice. Odd, situation, but one that management or owners should be able to address and fix. "

"Not very clean. If you have the ability to pay a little extra, you will get what you pay for. I had an allergy attack all night. Never sneezed so much in my life. "

"Airport shuttle wasn’t available for me at night or in the morning. Call ahead to make sure they have someone available to drive it"

"Very friendly staff, above average. Hot water in shower was adequate for me but would not get hot enough for wife. Room was very nice, did have a stool not flushing correctly which was corrected."

"The lady that check me in was so nice The room was clean "

"Excellent!"

"The room was very clean i don't know what happen to the chair. "