Jamestown Hotels

"Worst hotel customer service I have ever experienced. Booked through hotels.com but they (this Tru location) said since their system wasn't operating well that they had no record of my reservation and refused to help in any way. Simply said for me to contact Hotels.com, even though I could show them the reservation on my phone (and it was clear by the parking lot they had tons of rooms available). Had to jump through a ton of hoops and threaten legal action to get my money back. Put a black mark...

"Great stay, very clean and very nice!"

"Friendly staff, clean room, spacious room, pet friendly. "

"The staff was great, the room was quiet, ckean and in good repair (looked very new)."

"Room, staff and breakfast were wonderful."

"Everything was top notch from the room to the great breakfast. Convenient to find, easy parking close to room. Manager and staff very nice and helpful! I will definitely stay here again if in the area. "

"Very good! "

"Loved the room. Easily went to dinner at Addison’s around the corner and breakfast was great at Glenn’s cafe. "

"Rooms were very clean & comfortable! "

"Buffet breakfast was a great option and the staff working it were awesome! "

"Clean room and friendly staff"

"Very clean and staff was excellent!"

"Great staff. Under construction but was a great experience "

"Very clean, smelled fresh, staff friendly!"

"Great property and extremely professional staff"

"This was an excellent stay! Clean, bed was comfortable, very nice amenities, and breakfast was excellent! "

"Great location. Very clean facility and pleasant staff. "

"The room was clean, staff was super friendly, and the pool and hot tub were excellent"

"Great stay"

"Nice hotel with very friendly staff. Breakfast was wonderful. Hotel was clean."