Courchevel Hotel Guide - Jardin Alpin 3 Gondola hotels in Courchevel, France.

"Last year I got food poisoning which cost me a days skiing and a very uncomfortable night with bouts of vomiting. Thinking it would be a one off we booked again due mainly to the fantastic location. This year we were two couples and all four of us got sick to varying degrees with three of us unable to ski for a day. The hotel staff reported that other guests and staff were sick but that it was “stomach flu” that was in the resort. (Last year they claimed that it was gastroenteritis that was in the resort) We had four other friends on the holiday that we skied and socialised with who were staying elsewhere. They had no issues with sickness. I have had over forty skiing holidays in the Alps and have been sick twice, both in this hotel. This hotel clearly has a problem and the staff and management are denying it. We will not be back. "

"Hotel needs a major renovations pool area and spa needs to be redone completely needs to have Jacuzzi outside built into the ground. Spa area is very very little and very very hot rooms are not as comfortable as you would want them to be for a five star hotel."

"Stay away from this property. It’s extremely dirty. Infested with bedbugs. My husband is extremely allergic and We ended up at a clinic. Customer service for this property sucks. We did not know we needed to bring our own sheets and they were not helpful when we called them to get some. You can find better properties for the same price. Please stay away from this. I wish I had read all the reviews before I booked it."

"Hôtel was great, "

"Great location and the ski attendant was top notch."

"Great location. All staff were wonderful - except for the manager. She was unwelcoming and quite rude from the moment we arrived. However, all other staff were extremely helpful - especially Sidney in the breakfast dining room. Room was spotless and housekeeping were very thorough. "

"Staff were friendly. Hotel needs some work done. No plug for the bath. Hairdryers don’t work "

"Great restaurant Karim is very helpful. "

"Five stars across the board steam showers in every room brand new. Nothing dated service concierge all the house cars are Rolls-Royce amazing location next to Les airles and Cheval Blanc Arguably the best hotel I’ve been to in a very long time"