San Juan Hotel Guide - Jardin Botanico hotels in San Juan, Puerto Rico.

"Air condition Good and parking place close.. "

"Was really cold and the air conditioning did not work properly, no blankets only sheets, only one rolll of toilet paper in the whole place I had to go out at night to a restaurant to get more when we ran out, and they charge a 20 to 25 dollars cleaning fee that isn’t specified on website and you have to pay to get in the room. Extreme ant problem we saw them crawling all over the room. overall seems like a scam and bad place overall do not recommend to people visiting under any circumstances we WILL NOT be going to this place ever again if we ever go back to PR with a place this bad on our minds hopefully there are other better places here that can wash unpleasant memories away from this place 0/10 DO NOT RECOMMEND "

"Couldn’t wait to leave…. One person was very friendly wish I had his name but not safe barely any amenities… the only covinience was its pet friendly "

"I was very satisfied with my stayed here. It was clean, fresh, accesible, easy to check in an out."

"When arrived instructions were clearly listed for check in, upon walking into the property we were unsure if the room had been cleaned, under the beds has tissues and some a tips. Towels were not clean that were provided. This lead us to have to purchase our own. Water to shower was SCORCHING HOT and unbearable. The water will quickly cycle from cold to hot to BURNING hot with the only way to fix it was to shut off the water wait a few mins and do it all over again until shower was over. I reached out multiple times over my stay and didn’t get consistent responses regarding fixing the water, or the WiFi that was not working for the duration of my stay. In short, what I paid for was not ideal and caused for the stay to be more of a hassle. "

"This is an excellent location, only 20 minutes tops to airport. The amenities were awesome and we enjoyed the pool so much. We visited the entire island and being situated next to a main road was helpful. Ingrid was very communicative and made suggestions on places to visit. Check in and check out were easy. "

"I had an amazing stay in Puerto Rico and couldn’t have asked for a better host! From the moment I arrived, everything was smooth, welcoming, and well-organized. The host was incredibly responsive, kind, and always available to help with anything I needed, whether it was recommendations or quick questions. The place itself was spotless, comfortable, and exactly as described—if not better. It had everything I needed for a relaxing and enjoyable stay, and the location was perfect for exploring the beauty of Puerto Rico. I especially appreciated the little details that made the experience feel special and personal. Overall, this was a 5-star experience. I would absolutely stay here again and highly recommend it to anyone visiting Puerto Rico. Thank you for such a wonderful stay!"

"Great stay. The host communicated well with us and answered any questions we had. The pool and hot tub were clean. Would stay again."

"Check in was easy through the lock box"