Tepoztlán Hotel Guide - Jardín Xolatlaco hotels in Tepoztlán, Mexico.

"The rooms seamed clean, however we found a bedbug in one if the beds. We checked and seemed to be the only one. My daughters slept in the car so there wouldn’t be a risk of getting bit. "

"“We understand your concerns but we have work to do” is what we were told when we noticed and heard that the roof above our room was being renovated. The banging was so hard, stuff were falling off the surfaces in the rooms. Then he followed up that “the construction is only from 10 am until 6 pm!” After many hours of waiting, we were moved to another room"

"The place is beautiful. Service can improve a lot in speed and quality. The people working at the hotel are very nice, but they are clearly short on staff and that has an impact in the speed it takes to get served on food and drinks. Contemplating that this a hotel that has no nearby restaurants, and they expect to purchase everything from them, this is an area they need to improve a lot to make it worth it to return. "

"Pool not very inviting, the hotel says it's 1 min away from el tepozteco. It is not. "

"Great room, good food at the restaurant. Neighborhood is not close to Tepoztlán center"

"Excellent , we will come back"

"We lived "

"My sneakers were stolen when I left them in the room’s terrace Hotel staff did not help or shared CCTV video of that area"