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Reviews of Sunrise Inn

2.5 out of 5
Sunrise Inn
1700 S Wheeler St, Jasper, TX

Reviews

5.2
Rating 10 - Excellent. 9 out of 86 reviews" "
Rating 8 - Good. 15 out of 86 reviews" "
Rating 6 - Okay. 15 out of 86 reviews" "
Rating 4 - Poor. 23 out of 86 reviews" "
Rating 2 - Terrible. 24 out of 86 reviews" "

5.4/10

Cleanliness

6.2/10

Staff & service

8.4/10

Amenities

5.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Quinton

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Entire room was nasty and so uncomfortable.
Stayed 2 nights in Jun 2023

10/10 Excellent

James

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attendant was very courteous and helpful getting us checked into our room as we were running late arriving due to an accident on the freeway earlier in the day.
Stayed 1 night in Apr 2023
Response from Sunrise Inn team on 16 Apr 2023
Hi James, thank you for your feed-back. Our team's commitment to great service is what we are most proud of. We look forward to welcoming you back.

4/10 Poor

Phylis

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Joseph

Disliked: Cleanliness
First when I got there he didn’t know I had already bought a room kept asking questions about it then, he had to call somebody then he asked if I wanted non-smoking and I said yes so when I get to the room the room smells like cigarettes
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The property seemed clean enough. No staff. The handiman tried to help with check in. We asked to see the rooms and when my son tried to check the mattress for bed bugs the manager turned the lights off immediately. This happened in both rooms we looked at. It just made us suspicious that they were trying to hide something. We did not stay but of course we had to pay for the 2 rooms for 1 night.
Stayed 2 nights in Dec 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Gross
Place was gross.
Stayed 1 night in Sep 2020

8/10 Good

Charity

Business traveller, Travelled with group
Liked: Amenities, property conditions & facilities
At 1st i thought maybe it was gonna be bad to stay here the building looked older but when i opened the door i was very surprised by the room was very clean smelled good the bathriom was very very clean and the bed was just amazingly soft i would stay again Iand again and for a low low great price also the area was quiet and the office attendant was super cool
Stayed 1 night in May 2019
Response from ravin on 5 Jun 2019
We appreciate your business and are grateful for your honest review and comments. While there are other choices but we certainly look forward to accomodate your next stay. Manager

4/10 Poor

Verified traveller

Liked: Staff & service
Wasn't very clean and nothing like the pics online
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good size parking lot reasonable rom what the price is no complaints
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Stayed 2 nights in Oct 2018

4/10 Poor

Neil

Disliked: Cleanliness, property conditions & facilities, room comfort
Multi problems with room...
The room smoke detector was broken, light cover was missing, the toilet seat was broken, the hot/cold tapes did not work correctly, their was mold on the walls, and the whole room smelt. Not to be recommended to anyone to stay at this hotel.
Stayed 8 nights in Oct 2018

2/10 Terrible

Thomas, Austin, tx

Disliked: Cleanliness, property conditions & facilities, room comfort
Very trashy and run down, room was over 90 degrees inside, ac did not work properly. Over all a very bad expierence, a true rip off of the money i had to spend. Will not go there
Stayed 1 night in May 2018

4/10 Poor

M & D

Disliked: Cleanliness, property conditions & facilities, room comfort
Place was run down. But I guess you get what you pay for. Won't ever stay there again.
Stayed 2 nights in May 2018

10/10 Excellent

Linda, Manor Tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very quick to assist with needs.
Room was marked incorrectly as nonsmoking, The staff made an immediate room change for us. And offered Apologies for the error and made corrections on their paperwork to properly label room.
Stayed 1 night in Apr 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not worth the money
it was nasty looked like there was blood splattered on the walls and in the bathroom they tried to make me pay for the hotel twice did not believe me that I had paid for it on the app and was very rude about it
Stayed 1 night in Dec 2017

2/10 Terrible

Greg, Colorado

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the cost
This “hotel” is in serious need of not only upgrade but hasn’t even kept up with basic maintenence. Room was not very clean, carpet looked dirty, no covers on the ceiling light fixture in bathroomand over the sink. Toilet seat was so worn, you could see the wood under the paint. Shower curtain was gross. Expedia should remove this place from it’s listings.
Stayed 2 nights in Dec 2017

2/10 Terrible

Jael, miami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Discusting, smelled horrible, smoke, looked dirty,
Roaches,cigarette smell everywhere, horrible furniture,dirty sheets, looked dirty,smelled dirty
Stayed 1 night in Nov 2017

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No King Bed Rooms
When I booked this hotel (a week in advance) I booked a King size bed. When I arrived at the hotel, I was told that they didn't have any King size rooms available. There were not many cars in the parking lot leading me to believe that they probably don't have any King size beds at all. I asked for a discount, since I booked a King room and was given a Double room. He sternly stated, "NO DISCOUNTS!" I argued my case and he again said, "NO DISCOUNTS!", so I reluctantly took the double bed. I almost fell out of the bed several times during the night as I am used to sleeping in a King size bed. There were also ants in the bathroom and on the tub. This hotel is a very old hotel in bad need of updates. It is also overpriced for what you get. I will be staying somewhere else when I return to the area next week. BEWARE of this place. I hope this helps you make your decision about this hotel. Hotels.com also lists the checkout time to be noon, I was told that checkout time is 11:00 am. Seems there is much deception at this place.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2017

8/10 Good

ozzy, connecticut

Liked: Cleanliness, property conditions & facilities, room comfort
A day away
Stopped in for a bit used some free wifi nice and clean free cookies and milk at 7 👍👍👍
Stayed 1 night in Jul 2017

8/10 Good

Candee, North Louisiana

Liked: Cleanliness, staff & service, room comfort
Avoiding Long Drive to Turn Around and come Back i
I enjoyed my stay the bed was comfortable, Wi Fi works without hassles.I asked for a Handicap room I was given a room on the ground floor,however it lacks the Handicap part such as tall facilities and grab bars in the bath.
Stayed 1 night in Aug 2017

2/10 Terrible

american dad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Non America's worst value
This roach motel is the worst place I've seen.. walked in room roaches running on walls...then we pulled the bed cover back to see a large mildew spot on bed...the comforter was all dirty and burned up...toilet seat was nasty and wore out...the ac wasn't cooling...and the room door didn't lock...then we went back to office and was refused our money back...called cheap tickets and it took awhile but we got a credit back from cheap tickets... and this is non american owned!!!! Terrible staff This place should be condemed!!!! You have been warned!!!
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my family enjoyed it
Stayed 1 night in Jul 2017

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time
Stayed 1 night in Jun 2017

4/10 Poor

Sharon

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Was a good stay. Could here the people above me making all sorts of noise

2/10 Terrible

Misty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay
Horrible motel. AC hardly cooled, asked for non smoking room and got a smoking, very sick now with allergies from it. TV sucked. Would not recommend this motel

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

Trey

Disliked: Cleanliness, property conditions & facilities, room comfort
Read the reviews before making this mistake
I wish I had read the reviews before making this booking. Right off the bat after walking into the check-in counter I knew I had made a mistake when I was greeted by a barefoot man. Not to mention the hundreds of miscellaneous Indian/Hindu figurenes that were haphazardly scattered throughout the lobby. The room was disgusting. Our sheets had NUMEROUS holes from cigarette burns, the carpet floors were sticky, and the bathrooms were in surprisingly terrible condition. There were dirt stains all over the walls, doors, and pretty much everything in the rom looked like it hadn't been cleaned in years. Jasper is a fine small Texas town, but I'd never come back here again. After our trip we diecided that we will just bring out camping gear and rough it outdoors next time. This place desperately needs to clean up its act.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Bad area. Staff when checking out was not trained. Stains on sheets and towels. A/C would not blow enough to cool off room. Ran low.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too many addicts and drug dealers
Hotel wasn't clean toilet loose crack heads walking all night need to be comdemed

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff was nice. Room smelled. Bedding was stained with different types of stains. Towels were also stained. Honestly the room seemed like it had been a crime scene

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Raymond

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good value at all!
There were bugs in the pillows and beds. We requested a King bed, got one along with another full size bed in same room. Room stunk really bad, and we bought room freshener and it did not help. Everything had to be washed when we got home to get the smell out of it. Was not sure if this place is used as a bordello, but there were a lot of young women hanging around and getting into cars as they drove up. Was not comfortable here at all. If you only want a bed, and don't really care about conditions, it might be okay, but in our opinion, it was not worth the $50 it cost us. Won't be staying here again.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
I didn't even stay
I went to check in after a long drive from Houston after I got my key and went to look at the room I asked for my money back room was horrible just not livable for me

2/10 Terrible

Charles

Disliked: Staff & service
Hotel from Down Under
Spiderwebs on building as you walked in to the room boogers on the walls rude customer service

2/10 Terrible

sam, austin, texas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
a nightmare
after signing in it was all down hill, first no parking available, opened door could not find a light, it was very hot and stuffy was suppose to get a king size bed and smokig, got 2 doubles in non smoking, after I found a light which only two worked the one in the bathroom and one above the sink, both night lights didn't, the tv was unplugged you could only have tv or refirig plugged in, needless to say after a hour drive I slept in my truck. this was a hotel nightmare I travel all the time for work and will never go back

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
OK for quick sex
Nice people run it. Clean bed, looks like they need to vacuum or steam clean the carpets though. Noisy truckers outside.

8/10 Good

Corey, Lake Charles, Louisiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Absolutely the best hotel mattress we have ever slept on. Room was very clean and staff was friendl . Will stay there again if ever we are in that area.

8/10 Good

Elbert, El Campo tx

Liked: Cleanliness, staff & service, room comfort
Don't judge a book by its cover
Outside of hotel in disrepair. Rooms have a comfortable bed and are very clean. Fridge and microwave useful. For hunting and fishing it's a great nights stay

4/10 Poor

Richard, Jasper Texas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No Way
This Motel has to be 40 years old with room floor carpets the same age. I hated to walk on the carpets with bear feet. Very few watchable channels on the TV. Overall a last choice, which this was. The lobby of the Motel smelled of cat pee.

4/10 Poor

Joe, Ruidoso, NM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
check the showers
Found room basic, ac was a bit dirty. when I went to shower next morning, found shower handle been broken off, so no shower. Sucked and no time to change room. Nice owners, but weathered property.

8/10 Good

Faye, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
funeral trip
just needed a place to shower and sleep -- we arrived very early in the morning of the day we were to check we were given the room at only 10.00 additional charge so we could go in and shower and sleep about 3 hours before we had to start our day. The people at the desk were very nice.

4/10 Poor

john, rusk tx

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
if you're desperate
roaches wet floor should not wear socks had to wear shoes or slippers at all time cigarette burns in blanket, and smelled of mildew probably will not return

2/10 Terrible

Hillary, Kingwood

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weed and dirt
The room was very dirty, they didn't see my reservation and wanted to charge me again. The price they gave me was 15$ cheaper than what I booked it for online. The microwave wasn't plugged into the wall, it wouldnt reach a plug. We had to move it to a different spot just to use it. When we moved the microwave there was half of a smoked blunt laying there and lots of trash behind the dresser. We had a bottom end room, there was trash and junk everywhere outside, looked like maybe a homeless person was living over there. Wayyyyyy too much money for the quality of the room.

8/10 Good

Amanda, El Campo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
We loved it! It was nice and cozy also love the price! Great deal!

8/10 Good

nae, p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Will use a few rooms for four months! Nice stay, person at front was very friendly. Manager followed up with me quickly with a few questions I had for extended stay.

6/10 Okay

Zoe phoebe

Quick night stay
Quick stay - good price - around restaurants and stores. Close to the lake. Have been there many times. Will go back again.

4/10 Poor

Zoe phoebe

Disliked: Cleanliness
Quick trip
Hotel close to all restaurants & stores. Great price. Have stayed here many times before.