Ascott hotels in Java, Indonesia

"Quite easy and convenient first time stay fill like it"

"Very kind attentive staff"

"Great hotel and has rapidly become my favorite place to stay in Surabaya. Clean and spacious room, great location and I can’t complement the staff enough. All the hotel team were helpful, friendly and made the stay all the more enjoyable. Can’t recommend enough!"

"Great spot. The gym,sauna, pool, hot tub and cold plunge were amazing. A fantastic spot to stay. Will be returning. "

"Great hotel to stay very convenient. The staff are very professional and always provide a very good service. The breakfast is very nice with lots of options. The hotel is very well located and it's very handy being able to walk directly into the mall."

"Excellent stay — great hotel, super helpful staff, especially Saskia who was very cooperative and helpful."

"Good service, connect to the mall"

"The staff was absolutely outstanding. "

"The room was clean and very comfortable and makes it a home away from home. Breakfast was pretty decent as well. I would have wish the check-in staff (whom I wish not to mention) could display more enthusiasm as a front-office staff with more courteous and politeness in his welcome. The room was booked under my profile for a staff of mine, but the attitude was slightly comes off as impolite the way he put certain remarks or wordings. Overall experience has been very pleasant. "