Mercure Jelenia Gora

Property class: 3

Choose dates to view prices

Consider a stay at Mercure Jelenia Gora and take advantage of a terrace, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
The current price is €56
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 Double Bed

A modern hotel room with a large bed, a desk, a chair, a TV, and a view of a cityscape through the window.

Superior Room, 1 Double Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Single Bed

A modern hotel room with a bed, desk, chair, and wardrobe.

Superior Room, 1 Single Bed

  • Park view
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, 2 Single Beds

A modern hotel room with a bed, desk, and seating area.

Superior Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, bedside tables, a desk, a chair, and a window with curtains.

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(6 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

A hotel room with a bed, a round table with a chair, a suitcase, and a hat on the bed.

Standard Room, 1 Single Bed

8.0 out of 10
Very good
(1 review)
  • Park view
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a TV, a lamp, and a window with curtains.

Standard Room, 2 Single Beds

  • Park view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
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About the area

Located in Jelenia Gora, Mercure Jelenia Gora is in the suburbs. Vang Stave church is a notable landmark, and some of the area's activities can be experienced at Bialy Jar Ski Lift and Kolorowa Ski Lift. Don't miss out on a visit to Alpine Coaster. Make sure you don't miss outdoor adventures like horse riding, mountain climbing and hiking/biking trails. Visit our Jelenia Gora travel guide
Map
Ul Sudecka 63, Jelenia Gora, Lower Silesian, 58-500

What's nearby

  • Karkonosze Museum
    9 min walk - 0.8 km
  • Church of the Holy Cross
    17 min walk - 1.4 km
  • Jelenia Góra Market Square
    18 min walk - 1.6 km
  • Stadium Jelenia Gora
    3 min drive - 2.0 km
  • Municipal Stadium
    3 min drive - 2.0 km

Getting around

  • Jelenia Gora Station
    19 min walk
  • Wroclaw (WRO-Copernicus)
    105 min drive

Restaurants

  • Atmo Your Lifestyle
    17 min walk
  • DRAMA restauracja restobar
    10 min walk
  • cukru.cafe
    17 min walk
  • Bistro Jelonek
    17 min walk
  • KOBE Grill House
    17 min walk

About this property

Mercure Jelenia Gora

  • Hotel near Karpacz Ski Resort
  • Take advantage of a terrace, a garden and dry cleaning/laundry services at Mercure Jelenia Gora. For some rest and relaxation, visit the sauna. The on-site restaurant offers lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a business centre.
  • Additional perks include:
    • An indoor pool and a children's pool, along with sunloungers
    • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
    • Express check-out, meeting rooms and concierge services
    • A computer station, multilingual staff and smoke-free property
  • Room features
  • All 188 rooms offer comforts such as laptop-friendly workspaces, in addition to perks such as free WiFi and free bottled water.
  • Other amenities include:
    • Art supplies and free infant beds
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with showers and free toiletries
    • 40-inch LCD TVs with cable channels
    • Recycling, heating and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Does Mercure Jelenia Gora have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 7:00 AM to noon.

How much does it cost to stay at Mercure Jelenia Gora?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Mercure Jelenia Gora on 24 Nov 2026 start from €56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Jelenia Gora pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 40 per pet, per day. Service animals are exempt from fees.

How much is parking at Mercure Jelenia Gora?

Self-parking is available for PLN 35 per day.

What time is check-in at Mercure Jelenia Gora?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of PLN 50 (subject to availability).

What time is check-out at Mercure Jelenia Gora?

Checkout is at noon. Late checkout is available for PLN 50 (subject to availability).

Where is Mercure Jelenia Gora located?

Situated in the suburbs, this hotel is within 12 mi (20 km) of Sports and Tourism Museum, Alpine Coaster and Bialy Jar Ski Lift. Kolorowa Ski Lift and Karpacz Ski Resort are also within 12 mi (20 km). Jelenia Gora Station is 19 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Jelenia Gora Reviews

8.4

Very good

8.6

Cleanliness

8.0

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 73 out of 212 reviews
Rating 8 - Good. 100 out of 212 reviews
Rating 6 - Okay. 33 out of 212 reviews
Rating 4 - Poor. 5 out of 212 reviews
Rating 2 - Terrible. 1 out of 212 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel with great breakfast.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. A spot to work, absolutely fabulous massage therapy.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room (for 2 people) was not very big but clean and quiet. The hotel is perfectly located, close to the center. Easy free parking just next to the hotel. The staff was very helpful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good spa, excellent breakfast
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Nice and professional staff Great Sauna
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

Disliked: Staff & service
Not impressed, looked better on " pictures ". Staff not very friendly or helpful.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looks run down from outside but the inside lobby is clean and modern and renovated; however you have to pay attention to the type of room you are booking. The Standard rooms are still the old rooms with no A/C where the Luxury rooms are the fully renovated, modern rooms with A/C included which are worth the upgrade. All staff from front desk to dinning room were friendly, welcoming and accommodating. I would stay here again.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice room - cozy and comfortable, the bed was good, Everything was clean. The old city is 15 minutes on foot. The hotel has a big parking lot, but it not free. The staff was pleasant and helpful.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was OK, good breakfast, easy parking... But internet connection in 3rd floor was worse than bad !
Stayed 3 nights in Dec 2024
Verified review

4/10 Poor

Disliked: Property conditions & facilities

Rooms In need of an update

The rooms are in need of major refurbishment, at least the one i was in. The customer lift was broken, they did however let me use the service lift. The towels had a strange smell to them. I cannot speak for the food etc but from what I briefly saw, the restaurant looked good.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice Hotel with bar and restaurant. In walking distance to the city centre, a very nice city with lota of shops and restaurants. The staff in general was very polite and helpful
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place is unforgatable
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Great breakfast and friendly staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Quiet hotel. Very friendly and welcoming staff that treats you like a family member.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place

Lovely place and close to worn center
Stayed 1 night in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with friendly & helpful staff. Stayed in 3 Mercure hotels in Poland and while appreciating the need to save power, Mercure's minibar fridges seem set to room temperature.
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice hotel

A beautiful surrounding and not far from the old town. We had dinner at the hotel which was ok. Breakfast was good. Despite the heating was shot down it was still very warm in the room, so we had to sleep with the window open. But all in all a very nice hotel.
Stayed 1 night in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of available parking yet it’s not included in the price.
Stayed 5 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness
This hotel has older style rooms that are a bit worse for wear. However, the prices are reasonable so you get what you pay for. All other aspects are satisfactory.
Stayed 2 nights in Jun 2023
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Very old
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Problemem był przeciekającyzlew w łazience. Ponieważ nikt nie mogł usunąć przecieku w dniu naszego przyjazdu dostaliśmy kubełek i ręcznik aby zbierać wodę. Obsługa prubowała rozwiązać ten problem następnego dnia ale postnowiliśmy pozostać bez naprawy w naszym pokoju do końca naszego pobytu.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rent værelse og fin morgenmadsbuffet
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonne literie. Très belle salle de bain avec douche confortable. WIFI très efficace. Chambre confortable assez moderne. Bon petit déjeuner, en revanche repas du soir sous forme de buffet assez moyen.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ładny i czysty pokój. Bezpłatna woda mineralna/gazowana dostępna na korytarzu z automatu. Śniadanie dobre i urozmaicone. Koszt parkingu 40 PLN.
Stayed 1 night in Mar 2026