Melbourne Hotel Guide - Jells Park hotels in Melbourne, Australia.

"The Good: check in and parking was easy. We checked in late and found the SMS instructions to get the key from the keysafe very clear. Bed linen and towels were clean - which was a relief. Soap, shower gel and shampoo/conditioner was all fine. The Ugly: bathroom looked clean and could tell it was renovated. However we could tell it wasn't clean - did have marks on tiles that should have come off with a scrub. There was black muck on the shower screen that would come off with bleach. Carpets were dirty and had stains. Chairs also had stains. The split system had a damp smell when we turned it on for heating - didn't end up using it. There was mould at the foot of the bar fridge and ice built up. The property has visible damage at various places such as door frames and corners of walls and bathroom mirror. The property is a bit rundown. This property really isn't a hotel, it's a motel. I only chose it as it came up in the filters I chose - so perhaps it's classified incorrectly. It has potential but it was apparent that the inside was cheaply renovated / masked. The reception staff were okay; not super friendly but had clear communication. I spoke to them on the phone only and didn't have much more interaction. Overall, we we chose the property as it was close to what we needed, but felt uncomfortable when we got there."

"5 star selection of breakfast staff were really helpful c"

"Very comfortable, clean and smells lovely and fresh"

"My room was very clean … limited breakfast.. staff were amazingly helpful and very friendly "

"What l needed "

"Room is clean, the living and dining area look exactly like pictures. The kitchen is fully equipped for cooking. The parking lot looks safe. The check-in and check-out process were considered smooth. My only complaint is the noise from the renovation from upstairs unit at 7am."

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"Good place to stay overnight"

"Had trouble entering the room as door was tight had to use foot the push on bottom of door, door to balcony had the glass broken, bedroom door had damage hole in door chairs in kitchen all the screws were loose dangerous to sit on stayed 5days never once was reception staffed all communication was by message room was clean carpet was stained room was not serviced during the 5days "