Canberra Hotel Guide - Jerrabomberra Grassland Reserve - Canberra Nature Park hotels in Canberra, Australia.

"Always a good place to stay. "

"Hot tub was good, the Sauna especially nice. Room was comfortable and quiet. The breakfast was good - it was good to have poached eggs as one option. The secure parking was ideal."

"Over all Excellent experience."

"Great place. Heaps of room. Very tidy. Recommended. "

"Nice clean rooms with ample parking. Only negative is the restaurant with kid friend menu is only open Monday to Thursday, which was not stated anywhere pre-booking. "

"No problems at all"

"Rooms recently renovated. Very clean"

"Friendly staff. Room sparkling clean. Very comfortable bed. Washing machine and dryer in the room was very convenient and clean. "

"We stayed for 10 days as a family of four, and were disappointed by the lack of care and follow-through. Only four towels were provided for the entire stay — no spares, no mid-stay replacement, not even basic instructions for requesting more. For a 10-day booking, that’s simply not acceptable.The listing advertised a high chair, which was one of the reasons we chose this property. However, the policies contradicted that and no child amenities were actually provided. If you’re travelling with children, be aware that there is no family support here despite the misleading description.The dishwasher was another issue — it was switched off when we arrived, then leaked all over the floor when we used it. We cleaned up the mess ourselves and reported it immediately. The host acknowledged the problem and said it would be fixed, but nothing happened. There’s visible damage to the floor near the unit, suggesting this wasn’t a new issue, just one they hoped to avoid dealing with.A final detail worth knowing: the yard is not private. This is a shared property, with a family living upstairs who have open access to the garden area including behind the rear-facing bedroom windows. This was not clearly disclosed in the main description and should be flagged more prominently.Overall, this stay felt like a case of style over substance. The essentials weren’t met, guest comfort was an afterthought, and communication lacked follow-through. We left feeling let down and would not stay again"