Signature Apartment, 1 King Bed with Sofa bed, Kitchen, City View | View from room

Reviews of Dream Home Luxury Suites

4 out of 5
Dream Home Luxury Suites
Warren Street, Jersey City, NJ

Reviews

8.4

Very good

Rating 10 - Excellent. 7 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

9.6/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Josephine

Liked: Cleanliness, room comfort
Stayed 14 nights in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Feb 2020
Response from Dream home suites on 20 Feb 2020
Thank you for the wonderful feedback. We thank you for recommending us. We sincerely hope to host you again. Best regards.

10/10 Excellent

Jillian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and close to the action
Nice apartment, was very comfortable for the night.
Stayed 1 night in Dec 2019
Response from Dream Home Luxury Suites on 23 Dec 2019
Thank you for the wonderful feedback. We are honored to hear such great comments about our property. Thank you for the wonderful feedback. We sincerely hope to host you again. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2019
Response from Dream Home Luxury Suites on 14 Dec 2019
Thank you for the 5 star review. We are glad to know that we have met your expectations. We thank you for recommending us. We sincerely hope to host you again. Best regards.

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Place to Stay When Visiting NYC and NJ.
Great location, close to a grocery store and a mall (with CVS, salon, etc), close to the path and Liberty Park. Quiet building, nice gym open 24 hours. We got everything we needed: towels, cups, dishes, tp, coffee maker, iron, etc. Really nice space and the view is great. I will love to stay there again.
Stayed 6 nights in Oct 2019
Response from Dream Home Luxury Suites on 25 Oct 2019
Thank you for the wonderful feedback. We are honored to hear such great comments about our property We thank you for recommending us. We sincerely hope to host you again. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable stay, view of Statue of Liberty
Room was clean, beds were comfortable. View of Statue of Liberty out the window. Right across the street from a mall and parking garage. Short walk to the PATH train. Highly recommend.
Stayed 3 nights in Aug 2019
Response from Dream Home Suites on 16 Aug 2019
Thank you for the wonderful feedback. We are honored to hear such great comments about our property. We thank you for recommending us. We sincerely hope to host you again. Best regards.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Privacy was good! Customer service was very professional. However, Parking arrangements weren't clear.
Stayed 3 nights in Jun 2019
Response from Raj on 29 Jun 2019
Thank you for the feedback. We will definitely look into it. We thank you for choosing to stay with Zen Suites/Skyline Suites and hope to welcome you again in the future. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Raj on 22 Jun 2019
Thank you for the 5 star review. We are glad to know that we have met your expectations. We thank you for choosing to stay with Zen Suites/Skyline Suites and hope to welcome you again in the future. Best regards.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning could not reach to the “bedroom” area of this studio, which made it very hot to sleep at night
Stayed 4 nights in Dec 2018
Response from Dream Home Suites on 21 Dec 2018
Thank you very much for your feedback, we will check and rectify it.

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Generally very nice. Check in a bit inconvenient having to wait for a representative to come to the building but relatively quick. Biggest issue is that it was a rather warm day, all of the blinds were open and there was no air conditioning on. It took a number of hours to cool the place down.
Stayed 1 night in Oct 2018
Response from Raj on 31 Oct 2018
Thank you Robert for your review and feedback, we will take it into consideration. I hope the rest of your stay was enjoyable and you had a good time. We also welcome long term guests and offer very discounted and attractive rates.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Raj on 10 Oct 2018
Thank you John for our review. We are constantly improving our processes and striving to improve.

2/10 Terrible

jay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Horrible management , nice rooms
The staff for the management company was incredibly rude and unprofessional. They actually cancelled my reservations. They said they had problems in the past with people only staying one night. I’m 56 years I am not your problem. Booked with confirmation a 2 bedroom then they were nasty and cancelled my room while we were in conversation on the phone. Accomadations neat and clean !
Response from Ron on 3 Apr 2018
We are sorry for your experience. it is smoke free building. Someone in the past stayed for one night and smoked in the apartment and caused huge inconvenience to neighbours. We don't have any intention to inconvenience people but once we spoke to you we provided you a nice apartment. Again, we hope you will have better experience next time.

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What bothered me a lot was the fact that I had to pay an extra $ 100 for a late checkout or a $ 50 fee to keep my bags in a deposit. In my opinion it's about lack of consideration with customers. In the future I will make sure of the late checkout policies before hiring.
Stayed 11 nights in Jan 2018
Response from Seb on 20 Jan 2018
Hi Rachel, We apologize for the inconvenience caused. We checked our records and we didn't see that you were charged any of the fees. But, to correct, if there is a guest checking on same night as you leave, we have to pay extra to housekeeping; hence the late check-out fees. Housekeeping need to work with more people in that case. Keeping bags in locker is charged by building. Please note that we are not Hotel. it is fully furnished Corporate Apartments.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
l'appartamento è in ottima posizione, nuovissimo, arredato con gusto e completo di tutte le dotazioni; il panorama sullo skyline di manhattan molto bello; ottima la piscina e le sale a disposizione; gli ascensori veloci; il personale della reception molto disponibile. l'unica nota negativa è stata la richiesta dopo la prenotazione di un extra di 490 dollari per la presenza dei miei due bambini. La dream home è stata molto rigida e scortese e ho dovuto pagare perchè la prenotazione non era cancellabile. Il team di Expedia in questa situazione è stato molto disponibile, e dopo il soggiorno mi è stata rimborsata la spesa extra non prevista; GRAZIE EXPEDIA!
Stayed 7 nights in Jun 2019
Response from Raj on 18 Jul 2019
Hi, I apologize for the experience. As a policy, we cannot exceed the occupancy of the apartment from the number of people on the reservation. The price changes accordingly. I cannot see your details but please contacts us for further clarification and we can resolved this. Thanks