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A very nice hotel, I have stayed there on several trips. Afternoon-evening is the best of any hotel I have seen. Even went outside to show me how to unlock front door after hours.
Room was comfortable, but without air conditioning was not ideal on what was reported as the hottest ever June night relieved by massive thunderstorm in early hours so had to shut window.
John
Stayed 1 night in Jun 2019
Response from Štěpánka, receptionist on 14 Jul 2019
Thank you for your feedback. I am sorry for your not very pleasant experience, but the weather is out of our control. You could ask for a room with an air conditioning if needed, we offer several rooms with these fittings. Maybe next time :)
Friendly staff, good level of comfort. Service might have been imprpved.
Verified traveller
Stayed 2 nights in Apr 2019
6/10 Okay
Verified traveller
20 Aug 2018
Liked: Staff & service
Could do better
Lovely staff in a hotel that appears to have lacked investment. Bathroom was clean but room looked tired and like it hadn't been updated since the 1970s. The bed squeaked on the slightest of movement and wasn't massively comfy.
Verified traveller
Stayed 2 nights in Aug 2018
Response from Štěpánka on 2 Sept 2018
Thank you for the sharing of your experience in our hotel. We appreciate your opinion. We work for our guests contentment and we will eliminate the deficiencies.
Somewhere between when I booked a room online and my arrival my room 'disappeared'. The hotel provided me with a suite and charged me the quoted price. The suite was excellent although wasted on a solo traveller, staying one night but it was a great gesture and excellent customer service and much appreciated. The city centre is about two minutes walk. Parking is available in the adjacent street for minimum/no cost depending on timing. Breakfast was a bit ordinary but acceptable.
Cash only! International credit card does not work here. On the second day the man on the reception made comments that were not acceptable.
Eino
Response from Milan on 19 Oct 2023
Hello. Our terminal works, we download a lot of payments every day, without any problems. This concrete guest had a badly damaged credit card and unfortunately it could not be charged. I repeat, our terminal works perfectly.
Vše bylo v pořádku, při příjezdu velmi příjemná rečepční vysvětlila vše co potřebujete, snídaně méně bohaté ale za to paní na snídaních velmi všímavá a příjemná.
Pokoj byl útulný, čistý, nemám žádné výtky.
Ubytování v hotelu doporučuji!.
Prima hotel, zeker als je van een wat oudere setting houdt.
Voorzien van alle noodzakelijke behoefte, maar ook niet meer dan dat.
De prijs is echter aantrekkelijk en het hotel ligt midden in de stad.
Tevens was de service uistekend!
Waardoor ik de gehele beleving positief heb bevonden.
Cornelis Jan
Stayed 2 nights in May 2018
Response from Štěpánka Bartošová, reception office on 6 Jul 2018
Thank you very much for your feedback. We appreciate it!
8/10 Good
Verified traveller
2 Apr 2018
Liked: Cleanliness
ok
chambre viellote mais ca fait le charme. Réception à moderniser quand meme mais pas génant.
Verified traveller
Response from Štěpánka on 8 Apr 2018
Thank you very much for your comments. We are pleased if you like our hotel.
Tří* standard včetně snídaně. Na TV jen 1 český program, hotel nebyl schopen naladit, ale nabídnul jiný pokoj. Na snídani prošlá smetana, jinak OK.Na 1-2 noci mohu doporučit.
Jiri
8/10 Good
Michal
1 Jul 2016
Liked: Cleanliness, staff & service, room comfort
Ogólnie bardzo fajnie, jedyna rzecza na która hotel raczej nie ma wpływu to hałasujące strasznie gołębie na dachu zaraz przy oknie. Trzeba było zamykac okno a w pokoju nie ma klimy.
Michal
6/10 Okay
Charlothe, Tranps
11 Apr 2016
Liked: Cleanliness, staff & service
Disliked: Room comfort
Bra personal men hårda sängar
Rökiga allmänna lokaler och i trapphus.
Hårda sängar
Okey frukost men inte mer.