Breakfast, lunch, dinner served; international cuisine
Check availability

Reviews of Buana Bali Villas & Spa

4 out of 5
Buana Bali Villas & Spa
Perum Puri Gading, Jl.Puri Gading, Jimbaran, Bali

Reviews

7.8

Good

Rating 10 - Excellent. 5 out of 18 reviews" "
Rating 8 - Good. 9 out of 18 reviews" "
Rating 6 - Okay. 2 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 1 out of 18 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Amith P

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Being located in calm place is very relaxing. The staffs were very responsive and caring
Stayed 2 nights in May 2023

4/10 Poor

Shauni

Disliked: Cleanliness, amenities, property conditions & facilities
CAT FISH. Firstly - the staff were nice, but not overly attentive in anyway. No information in the room on anything at all. No food in the mini bar besides 4 bottles of water. No way to order snacks to your room. The place was okay, but had mould everywhere. Definatelt not like the photos at all. I went to go to the restaurant / bar and its not open anymore so i had to use gojek to order every meal or i would have starved. My phone in the room kept ringing, apparently it was a connection issue but it scared the shit out of me all through the night. Im not sure if its not up to scratch because of covid, but i wish i had read the google reviews first. The people there are lovely, and im sure they need out support, if ur looking for a cheap place with a pool stay there, but otherwise know the add is a cat fish and its not as nice as it looks.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
located in the middle of residential area. good value for money. enjoyed my stay here. highly recommended.
Response from Gede on 17 May 2018
Dear Guests, Thank you for the positive comment you have given after your stay with us at Buana Bali Villas. We always concern with our customer perceive and satisfaction while they enjoy their holiday. we look forward to welcoming you again to stay at Buana Bali Villas in the future. Regards,

8/10 Good

Nigel

Liked: Cleanliness, staff & service
Pool Villa
Great two bedroom unit with Private pool. Only bad points were uncomfortable bed and noisy air conditioner. 2km walk to closest shops.
Stayed 4 nights in Jan 2018
Response from Putu Winursita on 27 Feb 2018
Dear Mr NIgel , Thank you for taking your precious time to share your experience following to recent stay with us. We are glad to know that you have enjoyed the stay with us for your family. We thank you as well to acknowledge our staffs were very friendly and always give you and your family a great service. We also noted well your feedback for the our facilities improvement, please be assured that it’s been highlighted by our management to be considering to improve. It would be our great pleasure that you would definitely recommend our villa and it would be our great honor to welcoming you back in the near future.

2/10 Terrible

Amber, Amsterdam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible manager and bad hotel condition
This is a terrible hotel with terrible service! I would not recommend to stay here. First of all this area is out of jimbaran and located in the middle of a houding area. We arrived at 1:30 Pm. So we had to wait a little Before our room was ready, which was said to be ready at 2 Pm. At 10 past 2 i walked to the lady and asked her about our room she told us we have to wait 5 more minutes. At 2:30, after we waited for an hour!, I told the lady I wanted to go to My room. When we arrived in the room. They were still cleaning the room and the Floor was still wet from the cleaning. So I asked for the manager. When the manager arived he was very rude. Told My i have problems of My heart and should not bring My problems to HIM. And that I should be understanding. After that he just walked out of the conversation. Besides this terrible welcome. The hotel was also outdated and had a lot of Stains and the airco was leaking. IT was also very noisy! You could here all the surroundings. Dont come here if you want peace or be treated nice.
Stayed 2 nights in Jan 2018

6/10 Okay

John, Melbourne

Liked: Staff & service
Disliked: Property conditions & facilities
November 2017
Located in a quiet, residential area, away from most tourists, which is what we were looking for. Be aware that you will need transport to/from most places. Recommend that you use Bluebird Taxi. Staff very friendly and helpful. Good value for money destination. We stayed in Villa 9 & then 5 (air-con failed in first one). Both were ok, but definitely in need of renovation. As the kitchenette / dinning area is outside, there was a problem with mosquitos / bugs in the evenings. The pools are a good size. There are no steps for access, but there is a ledge at one end. Many of the tile are chipped, so there are some edges to be careful of. There were no sun loungers in either villa, which would have been nice.
Stayed 11 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and friendly staff. Happy with our stay.
Stayed 5 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay, reasonably clean and staff are very attentive.
Stayed 8 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Their service was excellent and the wifi was good, TV channels were clear, pool was clean, air-con was cold and there were TV set both in the room and in the living room. The living room partition is shared by 2 units so likely to hear the neighbors if they are loud. However it's a good option for families which requires 2 bedrooms as they can open the partition for bigger space with 2 pools. But they provide only bar fridge so can't stock up too much food if you enjoy cooking. The lobby is at level 2 but they do have a walkway to the rooms on the ground floor. Just to note that the walkway is locked at night for security reasons so be prepared to walk up the stairs if you get back to the villa after sunset. Overall condition is well maintained just that the cushions are slightly dirty. This area is within the mountainous area so be careful of creepy crawlers. There are many stores and eateries along the busy street before the turn into the road which leads to the villa. Driving is recommended as it'll take approximately 15mins walk to get to the main street.
Stayed 7 nights in May 2017

10/10 Excellent

Betty and James, Perth, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience
Friendly and helpful staff...quiet area...luxury room ...love the design and layout ...reasonable price for food and drinks...will definitely go back again and stay for two nights...
Response from Desak Sri on 17 May 2016
Dear Betty & James, Thank you for your kind review on Expedia. We are very happy to hear that you enjoyed your time with us. We hope to welcome you soon again. Warm regards, Desak Sri

8/10 Good

Pascal

Travelled with partner, Travelled with group
Liked: Amenities
Eine tolle Unterkunft die leider in die Jahre gekommen ist und unbedingt renoviert werden muss (Villa 5). Die Mitarbeiter sind jedoch sehr nett und hilfsbereit gewesen. Was die Sauberkeit betrifft, kann man es nicht mit unseren Ansprüchen zuhause vergleichen, ist jedoch auf Bali ganz normal. Insgesamt sund wir jedoch sehr zufrieden gewesen und auf der Insel ist viel zu entdecken 😀

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Excellent rapport qualité prix Personnel serviable et souriant Les chambres sont nettoyées tous les jours et les serviettes changées chaque jour. Les chambres auraient besoin d'un petit rafraîchissement mais pour les prix c'est très correct La literie est excellente Nous y retournerons
Stayed 13 nights in Nov 2019

8/10 Good

sertac

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
静かでこじんまりとしたビラ
住宅街の奥まった場所に位置しており、たいへん静かと言いますか、徒歩圏にはショップはありません。繁華街へ出るには車の手配が必要です。
Stayed 4 nights in Apr 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Endroit tres sympa avec personnel tres accueillant et avenant. Les déplacements doivent se faire en taxi ou scooter pour rejoindre les plages et les endroits clés de Bali.

6/10 Okay

Walter, Freiburg

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Die Mitarbeiter an der Rezeption konnten kaum englisch. Eine Verständigung war so fast nicht möglich. Ansonsten ein schönes Hotel.
Response from Putu Winursita on 15 May 2017
Dear Walter, Dear Mr/s……. , Warmest Greetings from Buana Bali Luxury Villas & Spa Thank you for your recent stay and it is our pleasure to have your positive review. We appreciated your feedback and we’ll do our best to continue to give you the kind of service you deserve in the future and we do hope your next visit will be as a pleasant as previous one. Our aim is to cater future customer’s satisfaction to ensure your perceive and expectation. We look forward to welcoming you back again to Buana Bali Luxury Villas & Spa as a second home away from your home…

8/10 Good

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom
Tamanho do quarto ótimo. Só achei o café da manhã era pouco e o wifi não funcionou em nenhum momento.
Response from Desak Sri on 15 May 2017
Dear Mr Fernanda, Dear Mr/s……. , Warmest Greetings from Buana Bali Luxury Villas & Spa Thank you for your recent stay and it is our pleasure to have your positive review. We appreciated your feedback and we’ll do our best to continue to give you the kind of service you deserve in the future and we do hope your next visit will be as a pleasant as previous one. Our aim is to cater future customer’s satisfaction to ensure your perceive and expectation. We look forward to welcoming you back again to Buana Bali Luxury Villas & Spa as a second home away from your home… Sincerely yours, Putu Winursita

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal für einen entspannten Urlaub
Das Hotel ist in einem sehr guten Zustand, lediglich die Klimaanlagen in den Räumen sind für uns sehr laut gewesen. Der Wohnbereich lädt ebenso wie der Privatpool zum verweilen ein. Im Wohnbereich fehlt leider ein Deckenventilator, so dass es Nachmittags und Abends unangenehm warm wird. Die hoteleigene Spa war gut und für Bali sogar recht preiswert. Shuttle-Service zum Strand bzw. in die Umgebebung war ein schöner Bonus, insbes. weil kostenlos. Die Abholung kann gegen geringe Gebühren erfolgen. Da es kleines Hotel ist, war das Personal sehr um uns bemüht und ist auf alle Wünsche eingegangen. Wir haben auch viele individuelle Tipps erhalten. Das Frühstück ist a-la-carte, beschränkt sich jedoch auf Continental/American/Indonesian, wobei die drei Varianten nur wenige Variationen ermöglichen. Das ist für kurze Aufenthalte kein Problem, nach einige Tagen dann aber doch etwas langweilig. Die Speisen des Roomservice sind OK (westlich orientiert), jedoch überschaubar und vergleichsweise teuer. Ein Besuch in einer der nahe gelegenen Garküchen ist schneller, preiswerter und kulinarisch interessanter - es sei denn, man mag keine lokale Küche. Alles in allem kann man Hotel sehr empfehlen, wenn man abseits vom Trubel auf Bali einen ruhigen und schönen Rückzugsort haben möchte. Wir würden dies für Paare sehr empfehlen. Der Weg zum Strand (Jimbaran Beach) beträgt lediglich ca. 10-15 Minuten mit dem Auto und mit einem Fahrer kann man wunderbare Touren in die Insel machen.
Response from Desak Sri on 2 Jul 2016
Dear Anonymous, Thank you for your kind review on Hotels.com. We are very happy to hear that you enjoyed your time with us. We wish to welcome you for the next trip. Warm regards, Desak Sri