Pogung Lor Hotel Guide - Jogja City Mall hotels in Pogung Lor, Indonesia.

"Poor. I don’t usually write reviews, I booked this hotel as I have stayed in Hyatt’s around the world, this is by far the worst. Staff poorly trained, trying to order room service on the phone was impossible as they didn’t understand. The pool was dirty. Staff more concerned with the Ramadan buffet guests who are not staying at the hotel rather than their actual guests. Alcohol is also an issue here, we asked for a bottle of wine to take to our room and we were present with it in a black bag like it was contraband!! Serve alcohol or don’t, but don’t make western guests feel guilty for ordering something on the menu. Finally the rooms are poor, clearly not upgraded since the 80’s, there is however a refurbishment program underway which is long overdue. "

"The room need update little bit about the charging area like need usb charger and stuff like that, also i find some spot need maintainace"

"Excellent service! Nice buffet spread! Right beside a big mall."

"A step back in time, but with modern values . Phoenix seem to balance it perfectly. "

"The fact that our room was right next to the eating area and it was not insulated so you can hear people talking. Other than that it is all good "

"Friendly staff, beautiful surrounding, good breakfast, feel like at home. "

"The basement parking entrance & space are p0very tight. I suggest to have a better design for the transport parking facility."