Outdoor pool
Check availability

Reviews of Blackwood Guest House

3 out of 5
Blackwood Guest House
192 Blackwood Street, Arcadia, Pretoria, Gauteng

Reviews

5.4
Rating 10 - Excellent. 6 out of 35 reviews" "
Rating 8 - Good. 7 out of 35 reviews" "
Rating 6 - Okay. 3 out of 35 reviews" "
Rating 4 - Poor. 9 out of 35 reviews" "
Rating 2 - Terrible. 10 out of 35 reviews" "

5.8/10

Cleanliness

5.0/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

4/10 Poor

KWABENA

Disliked: Staff & service, property conditions & facilities, room comfort
Poor service
Stayed 4 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
My stay was good: The place was calm and quiet, the service not so good, the room was clean and confortable.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Staff & service
Blackwood review
My stay was not bad.. Had some concerns about the cleanliness
Stayed 1 night in Jan 2018

2/10 Terrible

ABOSEDE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too Bad not good for First Timer to SA
The people working in the hotel once they notice you are a first traveler they will cancel your hotel booking which you have paid for and they will start asking for money and not putting you in the normal room you paid for this is so so sad please people should be very careful of this hotel my guest have to leave because they told him is booking has been cancel by him which the booking is still valid.
Stayed 2 nights in Dec 2017

4/10 Poor

md

Liked: Cleanliness
Disliked: Staff & service, room comfort
Disappointed guest
The place is in a quite place but there owner/ workers had no respect for people still sleeping...they started chatting and laughing loud outside. For a place advertised on the internet, one expects professionalism irrespective of the price. The parking is also a problem, whilst sleeping they wake you up to make way for another car...in honesty ill never go back.
Stayed 1 night in Dec 2017

8/10 Good

Jonas, London UK

Liked: Cleanliness, staff & service, room comfort
Decent budget lodging in beautiful Arcadia
Rooms are clean and of good size, very easy to get to and staff friendly and accommodating. Free Wifi (poor to average connection) and TV in rooms. Fridge and microwave.
Stayed 8 nights in Dec 2017
Response from Grace Kelly on 23 Jan 2018
Thanks a lot for your support We highly appreciate your feedback 👏👏

10/10 Excellent

Thabo

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2017
Hello good day Thank you for you feed back we are really thank you for that l wish you the best you are well come anytime thank you

4/10 Poor

Thapelo

Disliked: Staff & service
Horrible!
It was our 3rd time sleeping there and twice booking the "honeymoon" suite. It was worse than when we first visited.Check in was 12:30 but at 13:30 when we got there the room was still being prepared so we had to wait for the lady who was also a receptionist to take towels from the washing line to put in our room. There was no bathroom mat and I had to call my partner everytime I wanted to get out of the bathtub because I was scared of falling.No bowls, cups or spoons in the room. We had a long night and on the Sunday morning we got woken up by so much loud noise from the staff talking at around 6 am. I won't come back again I am sorry, there was nothing honeymoon about it and the room showed no maintainance at all. It was a waste of 600, never again.
Stayed 1 night in Oct 2017
Hello how are you we are very sorry about that please dont think its always like that please come again we will do our best to you thank you for the feed back

8/10 Good

SARAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
if they can improve their parking bays for our cars that will be great, cause there is no parking
Stayed 2 nights in Aug 2017
we are very sorry for that we will improve our parking please come again

6/10 Okay

Bernice

Disliked: Staff & service
Blackwood Guesthouse Review
Service is terrible sometimes and should be improved drastically.
Stayed 1 night in May 2017
Hi how are you madam/sir We are sorry for the bad services we gave you but we have improved our service its only our staff were short Please come again we will do our best to you Regards Black Wood Guest House Thank you

10/10 Excellent

Notwane Issac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chilled stay
Awesome in simple terms.
Stayed 2 nights in Jun 2017
thank you for be with us i wish you to come agani

10/10 Excellent

Matshwene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
thank you for coming to be with us i wish to see you again

4/10 Poor

Lekgetho

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is still under construction , a lot
Nothing truly amazing but just ordinary
Stayed 1 night in Jun 2017
sorry sir /madam it was just a renovation pls am sorry for that pls come again now the place is nice

2/10 Terrible

Calvin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT SAFE. Had to leave to find a better hotel.
The Homeymoon suite contained a door that wouldn't lock, a window that didn't close, AstroTurf grass as a carpet, used needles in the flowerpot, the sound of people getting freaky next door, suspicious white powder, and the manager asking us if we minded having wet towels after about an hour of asking. The worst place I've ever stayed at, both Uber drivers(dropping off and fetching) warned me against staying here, as it was known to be not safe. I'm convinced it is a front for all sorts of unsavory business transactions. No refunds will be given but my safety was more important that the loss that I cancelled and ran to the Protea Hotel to stay the night with dry towels and no doors on the ceiling. I would reccomend nobody stay here, as it is just a rip off of your money. Not safe at all.
thank you for let us know am sorry we dint know that our door was not locked and the window was not close but please come again we have already fixed that day am sorry dont think is always like that please come again i wish you the bets

8/10 Good

luciana, madagascar

Liked: Staff & service, property conditions & facilities, room comfort
There is no beach around
The staff is very Nice The place is quiet Safe neighbourghood Price and quality exellent

8/10 Good

ponpon

Liked: Room comfort
The location its safe and calm

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Talifhani

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Bad experience
It was very bad, the bed was not comfortable, the shower didn't have shower curtain, water was just flowing everywhere. No toiletries, TV remote didn't have batteries. But as for the staff they were very welcoming

4/10 Poor

mahlatsi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

1*, gp

Disliked: Cleanliness, staff & service, room comfort
Not Bad for what you pay.
I think they should just improve their room service and have time on which room are cleaned even if you were not notified. I should be the one giving order not to clean not me asking them to clean. towels if a little bit of stay soft could be utilized it would make a bit of a difference. and if they could use some women for decoration i think they could upgrade to 5 stars. I'm happy thou.

4/10 Poor

Solomon

Liked: Property conditions & facilities
Disliked: Staff & service

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT RECOMMENDED FOR TOURISTS
WE DID NOT STAY BUT LEFT IMMEDIATELY

2/10 Terrible

Ramphelane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible service and lack of professionalism
When I went there to checkin on Saturday afternoon, I was told that they are fully booked. I had a very very poor treatment and there is no professionalism.

2/10 Terrible

Sipho

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was horrible service was bad

4/10 Poor

Joseph

Disliked: Cleanliness, staff & service, room comfort
bad beds
the beds were in a pretty bad shape.

10/10 Excellent

THEMBA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
amazing and pleasant Stay

2/10 Terrible

Percy, Scotland

Liked: Cleanliness
Disliked: Staff & service, room comfort
it's in a quiet decent location.
The reception staff was unfriendly and not welcoming, the staff didn't want to disclose internet password and there was no internet. No keys to secure my room. I felt uneasy to stay overnight and I left after a few hours of checking in.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Staff are so unprofessional especially when some guy from outside South Africa asked me for money to buy food. Parking is a problem. Rooms are not what u see on the website

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible experience
I have been to many guest houses but this one is the worst, there was no shower utensils like soap, the coffee table has a broken leg, no work table and chair, TV didn't have remote, no coffee stuff like sugar it was just a kettle, The shower doesn't release enough water. I had a very bad experience

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ja abri reclamação
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

4/10 Poor

Marcio

Disliked: Cleanliness, property conditions & facilities, room comfort
Quarto sujo e mal cuidado
Otima localizacao, bem perto de Union Buildings, porem o quarto era bem sujo e mal cuidado.
thank you for be with us am sorry it was only for that day please come again 1 of our cleaners was not fill well so am really sorry i wish to see you again and l will do our best