Superior Apartment, 2 Bedrooms | Living area
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Reviews of CAG The Hub

3.5 out of 5
CAG The Hub
3 Muswell Rd, Bryanston, Sandton, Gauteng

Reviews

9.4

Exceptional

Rating 10 - Excellent. 46 out of 64 reviews" "
Rating 8 - Good. 13 out of 64 reviews" "
Rating 6 - Okay. 4 out of 64 reviews" "
Rating 4 - Poor. 0 out of 64 reviews" "
Rating 2 - Terrible. 1 out of 64 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tinomudaishe

Business traveller
Liked: Cleanliness, property conditions & facilities
Very peaceful and quiet
Stayed 13 nights in Mar 2024
Response from Author on 6 May 2024
Dear Alan, Thank you for taking the time to complete the survey about your stay at The Hub Bryanston. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at The Hub Bryanston again soon! Kind regards, The Hub Bryanston

10/10 Excellent

Tinomudaishe

Liked: Cleanliness
Stayed 6 nights in Mar 2024

10/10 Excellent

Eurydice, San Diego

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and place was clean and emenities were all provided.
Stayed 7 nights in Mar 2024
Response from Happy Rikhotso on 8 Apr 2024
Dear Eurydice,Thank you for choosing CAG The Hub as your home away from home. We are thrilled to know that you had a pleasant stay and hoping that your next visit is just around the corner.

8/10 Good

Johny

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Happy Rikhotso on 8 Apr 2024
Dear Johny,Thank you for staying at CAG The Hub and for the time to share your review.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Comfortable and value for money
Stayed 5 nights in Jul 2023
Response from Happy Rikhotso on 23 Aug 2023
Dear Anonymous,Thank you staying at CAG The Hub and for giving us a perfect rating. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming and hosting you again soon. Kind regards;CAG The Hub

10/10 Excellent

Annette

Business traveller
Liked: Cleanliness, room comfort
Best stay
Great Wi-fi. no load-shedding Good location. Close to great shops and stores. very clean
Stayed 3 nights in May 2023
Response from Happy Rikhotso on 23 Jun 2023
Dear Annette.Thank you for choosing CAG The Hub as your home away from home and for the time to share this review. We are thrilled to know that you had a pleasant stay and looking forwarding to welcoming you back soon.

10/10 Excellent

Zenande

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2022

10/10 Excellent

A

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021
Response from Mabel on 18 Nov 2021
Thank you for the great review. Looking forward to host you again

10/10 Excellent

Olebogeng

Travelled with group
Liked: Cleanliness, room comfort
CAG The Hub stay
The stay was amazing, I love the property and the location it is in.
Stayed 1 night in Oct 2020
Response from MAB on 13 Oct 2020
Good day Olebogeng thank you fot the great review, we are looking forward to host you again.

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2020
Response from MAB on 13 Oct 2020
Thank you

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020
Response from MAB on 13 Oct 2020
thank you we are happy you had a great stay

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2020

2/10 Terrible

Tebogo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Treatment
We treated badly by security because they claimed we were making noise while talking to each in the hotel room, it was so bad that they even called armed reaction for us. That’s the worst hotel stay of my life.
Stayed 2 nights in Dec 2019

10/10 Excellent

Tebogo

Stayed 1 night in Dec 2019

6/10 Okay

Grant

Business traveller, Travelled with family
Disliked: Staff & service
Stayed 1 night in Nov 2019

10/10 Excellent

Hassen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay to the maximum, brilliant apartment!
Stayed 4 nights in Nov 2019

10/10 Excellent

Joven Jebio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Surika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good, would have love to have aircons in all the rooms.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good services and convenience. Small mattress is the only downfall.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at this establishment many times before, always stayed in the executive suites, but this time i booked the superior suite but on arrival was placed in the executive suite, so was very disappointed I was wanting a different experience but that did not happen
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Hlobi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location home
The location was perfect. Central to Sandton, Fourways and easy access to freeway. Lovely apartment. Sadly missed my local soapies. Had to stream channel DSTV. Great wifi.
Stayed 5 nights in Jun 2019

10/10 Excellent

DAKORU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience at the HUB was simply amazing
It is the best Apartment I have stayed ever
Stayed 13 nights in Jun 2019
Response from GM on 26 Jun 2019
Thank you Dakoru

8/10 Good

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CAG The Hub
We had a good one night stay at CAG The Hub with our family. It met our expectations. Clean, neat and tidy. Well furnished. Cosy and comfortable. Value for money. No complaints. Staff were friendly and had a positive attitude. Recommended.
Stayed 1 night in Jun 2019
Response from gm on 26 Jun 2019
Thank you Bridget

6/10 Okay

Verified traveller

CAG The Hub - not so bad.
Stayed over for 2 nights after spending 1 night a week prior. Second impression was not as good as the first. Tried to contact CAG The Hub to request an early check-in however all attempts to find their contact details online were fruitless because the information is incorrect. Upon arrival, to the same room that was in a week prior, the front door had insulation tape on it because the door was damaged. Furthermore, the floors (in the bedroom) were not swept clean. Also, as per my prior experience, the kitchen window did not close properly. So, considering its Joburg, I felt a bit unsafe. Other than that, the place is very nice and modern. So I guess it was just a housekeeping issue - that can easily be rectified.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the friendly staff, especially Bertha and Beni.
Stayed 2 nights in Mar 2019

6/10 Okay

Cecilia

Liked: Property conditions & facilities
Disliked: Room comfort
Average
Check-in was ok, but once in the apartment- strong smell of cleaning products- so place is clean, but one can’t breathe. Woke up at the crack of dawn to the back and forth shouting of the properties’ cleaners- definitely not professional.
Stayed 1 night in Jan 2019

10/10 Excellent

Ravania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodation that ticks the right boxes!!!
This was my second time staying at the C.AG Hub, and it was an absolutely amazing as usual! It ticks all the right boxes in terms of accommodation; check in and check out was super easy, the security and staff were friendly, the apartment was modern, comfortable, spacious and clean, the apartment complex was located in a safe area which had a shopping complex nearby. Ienjoyed my stay so much that I definitely can't wait to stay at the hub again!
Stayed 1 night in Dec 2018
Response from Mbali on 7 Jan 2019
Thank you for staying with us. We appreciate the great review.

10/10 Excellent

Mike, Ottawa, Canada

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great suites. Very clean, modern and spacious. Perfect for families and a fantastic value.
Stayed 1 night in Dec 2018
Response from Mbali on 7 Jan 2019
Thank you for staying with us. We appreciate the feedback.

10/10 Excellent

PHILILE

Wow, my stay with C.A.G hotel was so good, clean everything you'll need during your stay is there.I can even recommend It to other people.The staff is well trained, they always smile. Jacky thank you for everything sisi, you were so kind to me. Thank you
Stayed 2 nights in Nov 2018
Response from Mbali on 28 Nov 2018
Thank you for the amazing review!

8/10 Good

orly

Liked: Cleanliness, property conditions & facilities, room comfort
Worth staying here in Joburg!
I had a nice stay with my family! great value for the money!
Stayed 3 nights in Sep 2018
Response from Mbali on 28 Nov 2018
Thank you for your feedback. We are glad that you had a nice stay!

8/10 Good

John, East London

Liked: Cleanliness, property conditions & facilities, room comfort
C.A.G. The Hub - Lovely!
I can highly recommend C.A.G. The Hub - really well located, with many shops and excellent restaurants in the near vicinity. Also really close to Monte Casino, Sandton City and other wonderful attractions. The reception staff were helpful, although I did feel that they could be a bit more friendly. The 2 bedroom apartment was light and very spacious. It could do with a decent frying pan though! And a few extra utensils would be useful. The apartment was cleaned really well each day. I will definitely return!
Stayed 4 nights in Aug 2018
Response from Guest Relations on 19 Sept 2018
Delighted that you enjoyed your stay ... we will look into the 'frying pan' issue! Thanks for the feedback, it is appreciated!

10/10 Excellent

Susan

Excellent Stay
Excellent location Well services Everything you can need in a 2 bed apartment
Stayed 13 nights in Aug 2018
Response from Nick on 23 Aug 2018
Thank you. We look forward to your return!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 1 night in Jul 2018
Response from Nick on 23 Aug 2018
Thank you.

10/10 Excellent

Rashika, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, Clean Oasis
We had a beautiful two bedroom apartment with comfy beds that was serviced daily by two wonderful ladies. It was an excellent space so close to all the wonderful restaurants and stores. We are looking forward to spending time at The Hub on our next trip to South Africa.
Stayed 7 nights in Jul 2018
Response from Nick on 23 Aug 2018
We look forward to having you stay with us again at The Hub soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Excellent place to stay, make a fantastic home base while in Johannesburg. Very safe and secure with excellent staff. We thoroughly enjoyed our stay. The only suggestion we have, is getting bell boy trolley's for luggage.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great, safe place to stay
Very safe, very clean place to stay. Rooms are well maintained and in good condition.
Stayed 7 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent upmarket apartments.
Very secure - safety is brilliant. The apartments are very clean, modern and well furnished.
Stayed 8 nights in Mar 2018

8/10 Good

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Govie getaway.
We had beautiful family getaway. The apartment was beautiful and modern and made us feel very important in an upmarket environment. It was a great way to get the family together and bond in a holiday atmosphere. The kids loved the apartment and we got to enjoy great food in the area...there was so much to choose from...the kids did not get bored. It is just a few minutes away from Monte casino which allowed us to enjoy some late nights at the casino and not having to travel too far back 'home' All in all a fabulous trip.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Apartments
Easily accessible to Shopping malls within the radius by uber. Noise policy at the apartments is a little harsh. Had an occurrence with security requesting we quite down when no noise was made. A little inconviencing as you have to open the door regardless if time to listen to his lecture. Overall lovely place would recommend and stay there again.
Stayed 6 nights in Mar 2018

10/10 Excellent

Cebolenkosi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VALUE FOR MONEY? DEFINITELY
My stay was incredible. The apartment was fabulous and very impressive and clean. VALUE FOR MONEY

10/10 Excellent

Khatija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the beautiful staff!
The hotel was very nice. no complaints except for the bed was a full size instead of a queen size. The house keepers work very hard and do a great job. The room was very nice and clean, the WI-FI worked great. The Ladies at the front desk were absolutely amazing and helped me out soooo much, Without Innocentia i would have been lost and Bertha helped alot as well and she is gorgeous i thought she was a model! The supervisor was also HOT and helpful. I would definitely stay there again. The area was nice, safe and had good security.
Stayed 10 nights in Feb 2018

8/10 Good

Tardan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family stay
We stayed 2 nights with the family. First night in a standard 2 rooms appartment and second night in a superior 2 rooms appartment. Both were well equipped and clean. Enough place for all the family. The staff was very kind and helpfull.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2017

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
It was really good , the apartment was more that we expected it to be . Highly recommend it to anyone
Stayed 2 nights in Oct 2017

10/10 Excellent

Guruonline , Nigeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience with the Hub
I love every thing about this hotel. I will recommend the apartment to everyone. Great security
Stayed 1 night in Oct 2017

10/10 Excellent

Tania, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, modern apartment
Lovely apartment very nicely located I can recommend it

10/10 Excellent

Adeola

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice place would recommend this anytime

10/10 Excellent

IE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in Bryanston, close to Sandton
Very nice stay. I had a one bed apartment and it was much more than what I expected. The area is good if you have a car and know your way around. I had meetings in Bryanston so the place was convenient for me. The service staff are patient and willing to go the extra mile. The gentleman who checked me in was super patient - I got lost going to the place and he explained the directions step by step. It was a pleasure staying here.