Dear Mauricio, Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG SUNNYSIDE PARK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.

Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG SUNNYSIDE PARK. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.

Thank you

Dear Mai, Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG SUNNYSIDE PARK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn. Kind regards

Dear Sibusio,We have you no record of you staying with us.Please advise as to the score given of 1.

Dear Nozipho, Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG SUNNYSIDE PARK. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn. Kind regards

Dear Ronald, Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG SUNNYSIDE PARK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn. Kind regards

Dear Elsie,Thank you for your review score.Kind regards

Thank you for your review score.

Dear Roehl,Thank you for the feedback.Housekeeping Team have been advised to deep clean the carpet.

Dear Amada, Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG SUNNYSIDE PARK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn. Kind regards

Dear Marjorie K, Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG SUNNYSIDE PARK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn. Kind regards

Dear Mba,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG SUNNYSIDE PARK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.

Good morning,Thank you very much for your review score.Kind regards

Dear Indiphile,Thank you very much for your "Awesome" feedback.We look forward to your next visit.Kind regards

Dear Gaobidiwe Merriam, Thank you very much for this fantastic review. We will strive to maintain the standard. We look forward to welcoming you back.

Good morning, Thank you for giving us full marks for your stay. We look forward to your next stay. Kind regards

Dear guest, Thank you for the great rating! We look forward to welcoming you back in the near future. Kind regards.

Dear Ayaz, Thank you for visiting the Holiday Inn Johannesburg Sunnyside Park Hotel. Please know that your feedback is extremely valuable to us and helps us to improve our offering and better the way we do things. We sincerely apologise for the inconveniences faced; we have escalated your concerns to the relevant departmental managers who will ensure that these matters be dealt with immediately. Kind regards.

Dear valued guest, Thank you so much for taking the time to bring to attention your experience at our hotel. We greatly appreciate the support. We hope to welcome you back in the very near future. Warm regards.

Good morning, We would appreciate more information regarding your stay to assist us with to understand where we did not meet your expectations or were lacking in service

Dear LLaurin, Thank you for visiting the Holiday Inn Johannesburg Sunnyside Park Hotel. We greatly appreciate the feedback and fantastic rating! We look forward to your next visit. Kind regards.

Thank you - we appreciate the time It took for you to complete the questionnaire and share your experience may we take this opportunity to extend our profound apology for the inconvenience caused during your stay. We have embarked on a rather ambitious refurb project. improved bathroom facilities, bedroom furniture, bedding, lighting, air-conditioning, plumbing, amenities and equipment in every room, carpeting, curtaining, doors, sound proofed windows, the lifts, public areas; like the lounge, restaurant and pub. This will also include developmental training which all staff will participate in over the months to follow. We wish you well and look forward to welcoming you back

Good afternoon, Thank you and we look forward to your next visit. Kind regards

Thank you for your recent visit to Sunnyside Park Hotel. We are delighted that you have enjoyed your stay with us. We look forward to welcoming you back. Sincerely,

Thank you - we appreciate the time It took for you to share your experience. We’d like take this opportunity to extend our profound apology for the inconvenience caused during your stay. Your concern is taken very seriously and has already been escalated to all the Departmental Managers and their teams, who will take every necessary step to ensure that tangible changes are made. While staying with us, I’m sure you must have noticed that we are busy with a refurb project. We do understand your frustration and it is for this reason that we have embarked on a rather ambitious refurb project. As you can probably imagine, these things do take time and we are very excited about the very many beautiful improvements we hope to bring to this historic building. This will include, but are not limited to improved bathroom facilities, bedroom furniture, bedding, lighting, air-conditioning, plumbing, amenities and equipment in every room, carpeting, curtaining, doors, sound proofed windows, the lifts, public areas; like the lounge, restaurant and pub. This will also include developmental training which all staff will participate in over the months to follow. We sincerely hope that we will see you back at Sunnyside Park Hotel in the not too distant future…. that you would give us the opportunity to show you some true hospitality and the improvements and changes made.

Dear Mr. Mathew, Thank you - we appreciate the time It took for you to send us a response. We have embarked on a sweeping refurb project which, will uplift the overall experience for every guest in every way. We started with the swimming pool and gym and next the bedrooms, bathrooms and public areas. The Milner’s Restaurant and the Pound and Penny Pub will also get a lick of paint and we are already at work on new menus. We hope to see you back here in the not too distant future.

Dear Dr Denley, We are happy to hear that you enjoyed your recent visit with us. We have embarked on a sweeping refurb project which, will uplift the overall experience for every guest in every way. We started with the swimming pool and gym and next the bedrooms, bathrooms and public areas. The Milner’s Restaurant and the Pound and Penny Pub will also get a lick of paint and we are already at work on new menus. We look forward welcoming you back.

Dear Mr. Mathew, Thank you - we appreciate the time It took for you to share your experience. We have embarked on a sweeping refurb project which will uplift the overall experience for every guest in every way. We started with the swimming pool and gym and next the bedrooms, bathrooms and public areas. The Milner’s Restaurant and the Pound and Penny Pub will also get a lick of paint and we are already at work on new menus. We hope to see you back here in the not too distant future.

Dear Luis, Please accept our heartfelt apology for the inconvenience caused during your stay. The security and welfare of our guests are always of paramount importance to us and it is for this reason that we offer shuttle services to our guests which can be booked and used at any time. The Hotel is situated near a few main roads leading to shopping centers and main areas of greater Johannesburg and the transport desk is always happy to assist.

Good morning, Thank you very much Kind regards

Dear RP, Thank you for your recent visit to Sunnyside Park Hotel. We are happy that you have enjoyed your stay with us. We appreciate you taking time to complete the guest feedback survey. We look forward to welcoming you back.

Dear David, We love hearing from our guests as this assists us to constantly improve our offering, hone and develop our skills, constantly feeding our insatiable need for excellence. It is because of guests like yourself, who take the time to tell us of their experience that we are able to create a wow factor for each and every guest that visits The Sunnyside Park Hotel. We have embarked on a sweeping refurb project which, will uplift the overall experience for every guest in every way. We started with the swimming pool and gym and next the bedrooms, bathrooms and public areas. The Milner’s Restaurant and the Pound and Penny Pub will also get a lick of paint and we are already at work on new menus. We look forward to many value added changes in the near future.

Good morning, Thank you for the feedback. We have complimentary scheduled shuttle service available Monday to Friday within a 2km radius of the hotel. If this is not convenient we can assist with booking transport to any destination. Kind regards

Thank you for valuable feedback and being part of what makes Sunnyside Park Hotel great. The staff are always willing to go above and beyond the call of duty to ensure guest satisfaction. We have started renovations of the Hotel; the gym is part of the project. We look forward to Welcoming you back

We love hearing from our guests as this assists us to constantly improve our offering, hone and develop our skills, constantly feeding our insatiable need for excellence. It is because of guests like yourself, who take the time to tell us of their experience that we are able to create a wow factor for each and every guest that visits The Sunnyside Park Hotel. We look forward to many value added changes in the new year. The concern mentioned have been addressed with the Executive Housekeeper, the Food & Beverage Manager and the Executive Chef. There will also be a lot of new training taking place for our staff to introduce higher standards and a greater drive to create that wonderful experience you have come to expect from all of us here at Sunnyside Park Hotel

Dear Fundiswa, Thank you for your recent visit to Sunnyside Park Hotel. We are delighted that you have enjoyed your stay with us. We appreciate you taking time to complete the guest feedback survey. We look forward to welcoming you back.

Thank you for your recent visit to Sunnyside Park Hotel. We are happy that you have enjoyed your stay with us. We appreciate you taking time to complete the guest feedback survey. We look forward to welcoming you back. Sincerely,

Thank you for your recent visit to Sunnyside Park Hotel. We appreciate you taking time to complete the guest feedback survey. We have started with a soft refurb of the Hotel, replacing carpet in the public areas and confrere rooms. Our next phase is to start replacing room carpets. We look forward to welcoming you back.

Thank you for your recent visit to Sunnyside Park Hotel. We are happy that you have enjoyed your stay with us. We appreciate you taking time to complete the guest feedback survey. We look forward to welcoming you back. Sincerely,

Good afternoon, Thank you very much for the positive and constructive criticism. We are busy with renovations and once the construction crews are out we will be replacing the carpets and upgrading the elevator. We look forward to your next visit. Kind regards

Good morning, Thank you for taking the time to give us constructive feedback. We have implemented training in the Breakfast Room with all staff concerning prioritising of Service. We strive to make the Sunnyside Park Hotel a home for all our guests.

Good morning, Thank you very much for taking the time to give feedback. We appreciate your positive review. We look forward to welcoming you in the near future. Kind regards

Good morning, We appreciate your feedback. We look forward to welcoming you back in the near future. Kind regards

Dear Harriet, We appreciate you taking time to complete the guest feedback survey. We are currently busy with a refurb project. We have started with rooms changing the bathroom to a more modern look, as well we replaced the Milner’s Restaurant carpet with tiles during December. The staff are always willing to go above and beyond the call of duty to ensure guest satisfaction. We look forward to welcoming you back.