John Sam Lake Hotels

"The toilet seat was broken and they had a birthday party so we were unable to use the pool "

"Good hotel, staff and services. Similar to many higher star-rated locations "

"Clean room, very friendly and helpful staff. The neighborhood is nice too. Close enough to Seattle but far enough away to not be in the chaos of the city. "

"Clean room Great staff Air conditioning not working Parking great and safe No coffee machine at room and at the lobby 7:00-10:00am with only sugar packets no milk no creamer "

"Staff are friendly. Quiet place"

"The breakfast was great!!!"

"I am not happy about my experience just due to Marlene and her improper treatment of myself and my brothers. We came to Courtyard Marriott to be close and grieve my late sister. Marlene was abrasive and overly rude, even though we had a ton of issues in the two rooms. Cleanliness- a dirty sock found in room, alerted staff and they didn't seem to care. Staff- Ennis was wonderful, along with another female staff member, but Marlene was absolutely not equipped to be in customer arrive. This is NOT the Marriott Bonvoy standard I'm used to. Amenities- hot tub never worked for the 4 days we were there!!! This is not appropriate for the price being as high as it is. Keycard issue- entire system was down on Saturday causing a ton of hassle and running around (Ennis was kind during this, but the system should maybe have backup plans in place) Bathrooms need working ceiling fans to not have mold "

"Staff was very pleasant. Room was comfortable and clean. I will stay again in the future "

"Check out is an hour later than competitors in the area. Which means that although it’s the same price as a few others, you're paying more for your whole stay. My stay was about a week ago. The cost for the night was $80 though Expedia. Was charged another $90 at check-in to be held for incidentals. This is supposed to be returned after the stay. Roughly 3-5 business days after check-out. It’s been almost a week and my $90 is still pending. I’ve stayed at 4 other Extended Stay locations for the same price and well as many others all around $100 a night. This is the only place that has ever charged for incedentals. Everywhere requires a card on file, this is the only place that charges more for than the room itself and holds onto it for 5+ days. Costs more by the hour than competitors, horrible entrance onto the property from the busiest street in lynnwood, offers no extra perks/benefits/amenities that is not offered by others of the same price in the same area with easier access. Zero reasons to stay here rather than anywhere else. Equivalent to a motel 6 with a few more irritations. "