Tokyo Hotel Guide - Kachidoki Bridge Museum hotels in Tokyo, Japan.

"Great location. Very nice hotel with courteous staff."

"The staff are very professional and efficient. Room size is a bit tight, excellent location and amenities. "

"I'm not prone to leaving bad reviews. This is definitely an exception. When I booked the room it was the most expensive room on Expedia for this hotel and it was titled premium floor. I went to my room shocked at the tiny size so I went back to the desk and asked if there were any upgrades I could buy. I was told there was not for weeks to come. The window in this room is probably 3x3 and they have a film over 80% of it so you couldn't even see out. It felt like a dungeon and extremely claustrophobic. The following morning I noticed most other rooms had a full window that actually opened. I went to the desk and they again told me that there were no rooms available to move to and I was told no one would be leaving in the next couple days. I then saw one room bring their bags out and asked them if they were checking out and they said yes. I went to the desk and was told someone else that was booking for 13 days straight was moving into that room and they refused to move me. As the hours unfolded I watched roughly 15 rooms empty out, all of which had a full window and no film. My experience was by far the worst customer service I have ever received from the hotel. They simply did not care. The premium floor had a pancake machine, water, and coffee. I could care less about any of those things I just wanted a room where I felt comfortable. Not happening here. I hope you don't book your vacation here and experience what I did. "

"The room given was spacious and staff kindly assisted us with the luggage transfer to our next hotel "

"Everything was great very centralized and walking distance to Everything we wanted to visit "

"All good!"

"Small rooms, elevators at times were inconvenient and the bathroom is very outdated, although some parts of the hotel were newly renovated. "

"Increible"

"Great location, in the heart of Ginza! Highly recommend, everything was great!"