Kaegsdorf Hotels

"We loved everything - great staff and the parking was 11 out of 10 - all the rest was 10 !!! See You in 2026 - Line and Michael (Denmark)"

"clean room ,good location "

"We had a fantastic experience from very friendly staff to outstanding services and very delicious food. The hotels is beautiful. "

"Sehr gut"

"It was amazing! I did ask bellhop to deliver my luggage After dinner I stopped registration and my luggage was still there. I took my luggage back to my room. "

"Ein schönes restauriertes Hotel im alten Stil mit freundlichem Service un Bedienung!!!"

"Perfectly located for arriving by car and visiting Wismar. Parking was easy and free. We had a superior room which was very spacious with a large bathroom. The room had every facility you could want. Very pleased that there were no cushions on the bed, good quality bed linen and towels, charging points beside the bed and lots of storage space. The staff were lovely and the service was good, as was the breakfast. We had no complaints at all. "

"Staff was very helpful and courteous."

"The hotel provided instructions for late arrival (if after 10:00 pm). I arrived at 9:05pm and the hotel was locked up and the late arrive instructions were useless (no code box as described), they would not answer my calls. I could not enter and it and was below freezing. I had to find another hotel with rooms open by foot. The next day the hotel manager would not accept responsibility and said the hotel registration closes at 8:30 - despite the letter I received the previous day clearly indicating 10:00. She would not offer a refund for my prepaid booking - despite it costing me $$$ to sleep elsewhere. If you are looking to book here - DON"T go to the Neptun - it is wonderful. RUN RUN AWAY from these unreasonable and dishonest hosts. "