Expert spa therapists deliver rejuvenating body treatments and facials at this peaceful retreat where guests can soak in mineral hot springs and truly unwind
Shiroyama Hotel Kagoshima offers a tranquil escape in the city center. Refresh in the indoor mineral hot spring, recharge in the sauna, or book spa treatments. Six restaurants serve Japanese specialties and children's options, providing travelers with plenty of dining choices.
Located in Kagoshima, Shiroyama Hotel Kagoshima is in the city centre and near a boardwalk. Saigo Takamori Statue and Tsurumaru Castle are local landmarks, and the area's natural beauty can be seen at Kirishima-Kinkowan National Park and Sakurajima Visitor Center. Amuran Ferris Wheel and Kagoshima City Aquarium are also worth visiting. Visit our Kagoshima travel guide
An indoor mineral hot spring (onsen), a coffee shop/cafe and a garden are just a few of the amenities provided at Shiroyama Hotel Kagoshima. For some rest and relaxation, visit the sauna, and indulge in a manicure/pedicure, a massage or a facial. At the 6 on-site restaurants, enjoy lunch, dinner, children's meals and Japanese cuisine. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Buffet breakfast (surcharge), a free local area shuttle and hot springs on-site
Self-parking (surcharge), luggage storage and concierge services
Coffee/tea in reception, a front desk safe and a banquet hall
Guest reviews say great things about the helpful staff
Room features
All 355 rooms boast comforts such as air conditioning, as well as thoughtful touches such as late-night room service and free WiFi.
Other conveniences in all rooms include:
Bathrooms with showers and bidets
Flat-screen TVs with digital channels
Fridges, baby baths and daily housekeeping
Awards and affiliations
Eco-certified property
This property participates in JEA Eco Mark Programme â a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 3,900 for adults and JPY 1,300 for children
6 restaurants
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Restaurants on site
HISUICHO
HOLT
LE CIEL
RAKUSUI
SUIREN
Things to do
Full-service spa
Gym
Hot springs
Sauna
Family friendly
Baby bath
Free area shuttle
In-room refrigerator
Laundry facilities
Stroller
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Wedding services
Outdoors
Garden
Full-service spa
Facials
Hot springs
Hot springs open from 6:00 AM - 11:00 PM
Hot springs water temperature - 40 ÂșC
In-room massages
Manicures/pedicures
Public indoor mineral hot springs (onsen)
Public outdoor mineral hot springs (onsen)
Separate men/women areas in public bath
Accessibility
Lift
More
1 building
10 floors
Ballroom
Banquet hall
Built in 1963
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
Flat-screen TV with digital channels
Food and drink
Free bottled water
Late-night room service
Minibar
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for JPY 2200.0 per night
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately JPY 3900 for adults and from JPY 1300 for children
Covered self-parking fee: JPY 1300 per night
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: JPY 2200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Hot springs access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
Property is also known as
Hotel Shiroyama
Shiroyama Hotel
Shiroyama Kanko
Shiroyama Kanko Hotel
Shiroyama Kanko Hotel Kagoshima
Shiroyama Kanko Kagoshima
Castle Park Onsen Hotel
Hotel Shiroyama Kagoshima
Shiroyama Kagoshima
Shiroyama
Shiroyama Kagoshima Kagoshima
Shiroyama Hotel Kagoshima Hotel
Shiroyama Hotel Kagoshima Kagoshima
Shiroyama Hotel Kagoshima Hotel Kagoshima
Frequently asked questions
Is Shiroyama Hotel Kagoshima pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Shiroyama Hotel Kagoshima?
As of 8 Mar 2026, prices found for a 1-night stay for 2 adults at Shiroyama Hotel Kagoshima on 6 Apr 2026 start from âŹ169, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Shiroyama Hotel Kagoshima?
Self-parking is available for JPY 1300 per night.
What time is check-in at Shiroyama Hotel Kagoshima?
Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).
What time is check-out at Shiroyama Hotel Kagoshima?
Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is Shiroyama Hotel Kagoshima located?
Located in the heart of Kagoshima, this spa hotel is within a 5-minute walk of Shiroyama Park and Mt. Shiroyama. Shiroyama Observatory and Terukuni Shrine are also within 10 minutes. Kagoshima Chuo Station is 25 minutes by foot and Kagoshima Station is 27 minutes.
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Reviews
Shiroyama Hotel Kagoshima Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
There is nothing negative about Shiroyama Hotel. The staff are extremely polite and the hotel and rooms are immaculate. It has a beautiful view overlooking Kagoshima with Sakurajima clearly visible.
It was amazing. The breakfasts were the best that we had our entire trip. I also loved the bakery. And the views of the volcano were heavenly. The help was also great! And the hotel itself was befitting of the views.
Very big hotel. Not an easy walk into the city. So you have to plan meals unless youâre happy to dine in the hotel restaurants.
But lovely staff and nice rooms. We didnât pay for a view of the sea and volcano. But still nice city view as youâre high on a hill. Would recommend for the price.
A very good experience, The staff was very considerate and took us to the room, but the room was a bit small. The hot spring environment is very good and comfortable. The breakfast is also good and has many styles.
Really big hotel very popular with Japanese people. The best thing is the view of Sakurajima. Really amazing. Onsen is very strict with tattoos also with foreigners. Breakfast was huge but a bit messy. Room was ok. Good for a 2 night stay.
Lorenzo
Stayed 2 nights in Apr 2025
8/10 Good
Ranran
30 Apr 2024
Liked: Cleanliness, staff & service, amenities
Itâs a very grand hotel with amazing view of the Sakuajima. Loved the onsen! Great services and a good variety and quality of breakfast. The only thing that bothered me was the thin walls of the room it can get a bit noisy at night, but everything else was good enough to make up for the only problem. The hotel also has nice souvenir shops.
I booked, looking for a place to staycafter getting off the ferryvfrom Okinawa. When I arrived I realized this wasnt just a place to sleep. It's the city's "grand hotel".
Set in gorgeous grounds, with more trails nearby in the mountain forest, it offers a large breakfast buffet and a huge onsen with indoor and outdoor pools - all of them with spectacular views over the city and volcano.