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Reviews of Namayiba Park Hotel

3 out of 5
Namayiba Park Hotel
Rashid Khamis Rd, Namayiba Bus Terminal, Kampala

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 18 reviews" "
Rating 8 - Good. 3 out of 18 reviews" "
Rating 6 - Okay. 6 out of 18 reviews" "
Rating 4 - Poor. 3 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

8.0/10

Cleanliness

6.8/10

Staff & service

10/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elius

Stayed 4 nights in Oct 2023

6/10 Okay

Omaduore

Liked: Cleanliness, staff & service
The stay was good. I needed to get on an early morning bus so it served the purpose. Staff were friendly and accommodating.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Travelled with group
Kampala hotel near bus park
Hotel conveniently located next to bus park.
Stayed 2 nights in Sep 2022

6/10 Okay

candace

Travelled with family
Liked: Property conditions & facilities, room comfort
Not As Listed
Good: Breakfast/ Location/ Room Size/ Condition of hotel/ Wifi Bad: Amenities Listed Do not Exist at the Hotel! There is no fitness center nor Spa Services available, which is why I chose this hotel. The area is noisy all night long. They tried to change my room, I stood firm and had my reservation to show it was correct.
Stayed 4 nights in Apr 2022

10/10 Excellent

Ronald

Stayed 2 nights in Mar 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed very cosy. Dudnt like how breakfast was not ready at 6.30 am . When.served was cold.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay. Clean rooms and great environment for business and family.
Stayed 2 nights in Dec 2018
Response from Namayiba Park Hotel Team on 28 Jan 2019
Dear Guest, Thank you for choosing to stay at our hotel recently. We appreciate your feedback and thank you for the time you spent to leave this review. Looking forward to hosting you and your family soon! Namayiba Park Hotel Team :)

10/10 Excellent

Mark, Nairobi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel if Travelling on Budget
Great place to stay... for business, shopping downtown, partying (all accessible by cab / boda), and proximity to buses to neighboring country cities (Nairobi and Kigali) - located right downstairs. However, if you taking a flight you need to leave real early as the traffic is crazy - cab drivers turn off ignition every 10 meters of movement through traffic.
Stayed 3 nights in Feb 2018
Response from Front Desk Team on 14 Mar 2018
Dear Mark, Thank you for staying with us and for your time spend to write such an elaborate review. Can't wait to host you again

4/10 Poor

Rob, UTAH

Disliked: Cleanliness, staff & service, property conditions & facilities
Just barely okay
Central location in Kampala. The staff were often a bit short with us. We showed up after check in time and we still waited over an hour for a room. They acted put out that we had to wait for them to finish our room. The bus station next door is very loud until about 11 pm. We stayed twice - both rooms were okay. The beds were decent. The toilets leaked water all day and night. You have to wear sandals to take a shower- the water shoots everywhere in the bathroom and eventually flows down a drain. The food for breakfast was okay- not a large selection. The restaurant staff were often a bit rude and if you asked for an extra egg at breakfast- NO. I might stay here again if I could not find a better deal. The value for money was okay. Cab drivers all know where it is- easy to find.
Stayed 1 night in Jan 2018

6/10 Okay

David, Canada

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Convenient location for an overnight stay
My wife and I stayed here overnight before catching an early bus. We arrived around 8:30pm on a bus from Kigali, and had chosen this hotel due to its proximity to the bus station. The location is perfect if you are arriving by bus or have to catch one early the next day. There is a small restaurant downstairs which does nice, basic meals. That was much appreciated after our long journey. The room was quite big and comfortable, with everything as advertised. However we noticed a number of small bugs crawling around which was a bit of a concern. Being right above the bus station means it is quite loud during the night. The staff were disappointing on arrival. I had called ahead to say we would be arriving late due to traffic; I'm not sure who I spoke to on the phone but they had to ask which hotel I was staying at, so it is some kind of central number. When we arrived, the staff seemed a bit confused and suspicious of me having booked online, as if I hadn't paid. I asked a few questions about the bus station and got less than helpful answers. I understand it was late in the evening and it is difficult to be enthusiastic but the front desk staff were standoffish. This hotel is quite nice or the location and perfect if you are catching a bus. Otherwise probably not your best choice for a long-term stay.
Stayed 1 night in Jul 2017

6/10 Okay

Sandy, Tallahassee, FL

Liked: Cleanliness, staff & service, room comfort
Good value for the price
Convenient location. Some staff were kind, others were very rude but overall good. With they accepted debit/credit cards. Difficult to manage booking with a cash-only system. Good wifi connection. Great breakfast.
Stayed 1 night in Jun 2017

8/10 Good

Jeffrey

Liked: Room comfort
Disliked: Staff & service
Namayiba Park Hotel..my personal feel.
Location is not good, nose level is high because its next to roads and a bus terminal. But if you're planning to travel out of Kampala, its convenient for you to book the bus at the terminal to travel out of Kampala.
Stayed 7 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2021

4/10 Poor

Nadjar Habib

Liked: Cleanliness
Disliked: Staff & service, room comfort
Séjour décevant
Pas de bouteille d'eau dans la chambre, pas bouilloire ou de cafetière Petit déjeuner minimaliste. Tu n'as pas intérêt à arriver après les autres pour le petit déjeuner sinon tu n'auras plus rien.
Stayed 7 nights in Feb 2019

4/10 Poor

ken, Japan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
蚊帳を付けてくれといったのに、付けてくれなかった。
二度もスタッフに蚊帳を付けてくれといったのに、付けてくれなかった。 チェックアウト時間前なのに、「部屋の掃除をしますから」とドアをのっくされた。
Stayed 1 night in Jan 2018

6/10 Okay

En-Minati

Liked: Cleanliness
Disliked: Staff & service
L'établissement ne propose pas un service de thé et de café dans les chambres et pas non plus de l'eau minérale comme indiqué dans les prestations fournies. Le WIFI ne fonctionne pas non plus.
Stayed 3 nights in Oct 2017