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Aparthotel

Ntinda Complex Apartments

3.5 star property

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Ntinda Complex Apartments in Ntinda offers the perfect blend of comfort and convenience. Travelers can enjoy coffee at the on-site cafe, maintain their fitness routines at the health club, or sample delicious meals at the restaurant.

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

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About this property

Ntinda Complex Apartments

  • Aparthotel located in Ntinda
  • Take advantage of a coffee shop/cafe, laundry facilities and a health club at Ntinda Complex Apartments. Free in-room WiFi and a restaurant are available to all guests.
  • Additional perks include:
    • Free self-parking
    • Continental breakfast (surcharge), meeting rooms and a front desk safe
  • Room features
  • All guest rooms at Ntinda Complex Apartments boast thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and separate sitting areas.
  • Other amenities include:
    • Kitchenettes with full-sized fridge/freezers, microwaves and stovetops
    • Flat-screen TVs with satellite channels
    • Separate sitting areas, cookware/dishes/utensils and free infant beds

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Policies

Check-in

Check-in start time: noon; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 8 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours), smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately USD 20 for adults and from USD 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Is Ntinda Complex Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ntinda Complex Apartments?

Self-parking is free at this property.

What time is check-in at Ntinda Complex Apartments?

Check-in start time: noon; check-in end time: 8 PM.

What time is check-out at Ntinda Complex Apartments?

Checkout is at 11 AM.

Where is Ntinda Complex Apartments located?

Located in Ntinda, this aparthotel is 1 mi (1.7 km) from Ndere Cultural Centre and within 3 miles (5 km) of Metroplex Shopping Mall and Kisementi. The Acacia Mall and Baha'i House of Worship are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

7.4

Cleanliness

9.0

Location

6.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 2 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 2 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

Reviews

Verified

10/10 Excellent

Ludwig

Liked: Cleanliness, room comfort, communication

Apartment with views

Great location in Ntinda and great views from the 4th floor.
Stayed 6 nights in Apr 2025
Verified

2/10 Terrible

Angela

Disliked: Cleanliness, room comfort, communication
We had 3 rooms booked and paid for in full. But when we arrived the hotel was booked out. Very disappointing. The reception staff were very nonchalant and didn’t really care that we had paid in full yet no rooms were available. The Manager, however, was good. He apologised over phone to us (he wasn’t actually there). And he got our money refunded in full. But it took several messages between us, the Manager and Hotels.com to get them to refund us in full. And the refund took 3 weeks to process! And we still had no accommodation! Although the hotel refunded us in full, I can’t recommend them.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Magdalena

Liked: Cleanliness
Disliked: Property conditions & facilities

Worst internet

All ok but the internet was so slow that even downloading emails was a challenge. Basically non-existne,t and not just for a day but in general. This really made my stay painful. Please change it before I ever come back, the location is very convenient for me.
Stayed 6 nights in Apr 2019
Verified

8/10 Good

Rawad

Liked: Cleanliness, amenities, property conditions & facilities, communication
convenient
Stayed 5 nights in Aug 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Property is ok but the mattress was extremely uncomfortable. Too hard
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Mostly good.

Clean, comfy and safe. Mixup with reservation days which was an annoyance. Overall, not bad at all.
Stayed 10 nights in May 2019
Verified

8/10 Good

Rizwan