Bar (on property)
Check availability

Reviews of The Bridge Residence Hotel

3.5 out of 5
The Bridge Residence Hotel
263/6 Mae Nam Kwai Rd., T.Thamakam, Maung District, Kanchanaburi

Reviews

8.6

Excellent

Rating 10 - Excellent. 58 out of 132 reviews" "
Rating 8 - Good. 59 out of 132 reviews" "
Rating 6 - Okay. 10 out of 132 reviews" "
Rating 4 - Poor. 5 out of 132 reviews" "
Rating 2 - Terrible. 0 out of 132 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed here for one night but the hotel and staff were excellent. Very modern room and all the amenities required. Lots of places to eat and drink nearby and not to far to walk to the museums and bridge. Would highly recommend.
Stayed 1 night in Mar 2024
Response from Front Office. on 27 Mar 2024
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback.

10/10 Excellent

Julie

Stayed 3 nights in Jan 2024
Response from Front Office. on 27 Mar 2024
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback.

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Front Office. on 27 Mar 2024
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback.

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location between river kwai bridge and train station. Close to lovely restaurants. Lovely pool, and great selection at breakfasts. Very helpful receptionsits when they realised I had made two bookings and only needed one! All staff very friendly. Great wifi around the hotel and bedroom.
Stayed 2 nights in Dec 2023
Response from Front Office. on 27 Mar 2024
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback.

10/10 Excellent

robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was awesome Traveld in group needed 3 rooms and all were excellent I highly recommend and will stay again
Stayed 2 nights in Sep 2023
Response from Front Office. on 31 Oct 2023
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback.

8/10 Good

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Front Office. on 24 Jul 2023
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback.

10/10 Excellent

Edison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and comfortable hotel. Very diverse breakfast.,I highly recommend. Good location to historical sites.
Stayed 2 nights in Mar 2023
Response from Front Office. on 7 Mar 2023
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback.

8/10 Good

Cheng Lim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to amenities
Stayed 2 nights in Feb 2023
Response from Front Office. on 28 Feb 2023
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback.

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Good hotel in convenient location
Stayed 3 nights in Feb 2023
Response from Front Office. on 25 Feb 2023
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback.

8/10 Good

Jake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, good location, highly recommended.
Stayed 4 nights in Jan 2023
Response from Front Office. on 30 Jan 2023
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback.

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and great location. Food very good in restaurant and bar too. Would highly recommend this hotel.
Stayed 11 nights in Jan 2023
Response from Front Office. on 26 Jan 2023
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback.

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, friendly and helpful staff. Wifi is not the greatest. Gym was adequate but weights machine out of service completely. Pool was fantastic.
Response from Front Office. on 21 Jan 2023
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback.

10/10 Excellent

Cham Hong

Stayed 1 night in Nov 2022
Response from Front Office. on 1 Jan 2023
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Bridge and the River Kwai
This is our second stay at The Bridge. We originally stayed there in 2018. The Bridge is a great hotel with courteous staff. It is close to shops and restaurants and in a great riverside location. We thoroughly recommend it.
Stayed 2 nights in Nov 2020
Response from Front Office. on 10 Nov 2020
Thank you for stayed with us. We work hard to make our guests happy and appreciate your feedback.

8/10 Good

Stephen G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2020
Response from Front Office. on 27 Oct 2020
Thank you for stayed with us. We work hard to make our guests happy and appreciate your feedback.

10/10 Excellent

Jono, Brisbane Australia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with restaurants and massage shops and 7/11 just next door .
Stayed 2 nights in Aug 2020
Response from Front Office. on 31 Aug 2020
Thank you for stayed with us. We work hard to make our guests happy and appreciate your feedback.

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our go to place
Stayed here many times and it never lets us down big comfortable rooms ,clean and close to everything you need in kanchanaburi
Stayed 1 night in Aug 2020
Response from Front Office. on 11 Aug 2020
Thank you for stayed with us. We work hard to make our guests happy and appreciate your feedback.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay
This is our 4th stay at The Bridge. We have tried more expensive hotels in Kanchanaburi and have been disappointed. The rooms are spacious with a balcony and the bathroom is large and modern with great hot water. Staff are super friendly with good English and we always feel very welcome. Right in the middle of walking street so plenty of dining options but still very quiet on a nightime.
Stayed 1 night in Jun 2020
Response from Front Office. on 9 Jun 2020
Thank you for stayed with us. We work hard to make our guests happy and appreciate your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Hotel
Its like a travelodge but with a fridge. They dont like leaving much toilet paper and forget to replenish shower gel.
Stayed 3 nights in Feb 2020
Response from Front Office. on 11 Feb 2020
Thank you for stayed with us. We work hard to make our guests happy and appreciate your feedback.

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Ok.
Clean and tidy but friendly service lacking. It’s easier to smile than frown. Try it!
Stayed 3 nights in Jan 2020
Response from Front Office. on 30 Jan 2020
Thank you for stayed with us. We work hard to make our guests happy and appreciate your feedback.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
First impressions matter
My fourth visit to Kanchanaburi and my first and last to The Bridge Residence. Having caught the morning train from Bangkok, we arrived around 11am hot and a little dusty. I knew the check-in was 2pm but hotels often allow and offer an early check-in - not here. We were told to walk around until the room would be ready at 2pm. I checked if we could check-in earlier and was told to come back at 2pm. Such an unfriendly and unhelpful response. I guess it was the staff doing their job but uncharacteristic of Thai hospitality. As for the room, clean, well presented, bed comfortable and bathroom a good size. The room lacks heart and character; an armchair would have been much appreciated. So very mixed feelings about our stay. I wouldn't stay again and don't recommend.
Stayed 3 nights in Jan 2020
Response from Front Office Team. on 24 Jan 2020
Dear Guest, Thank you for your feedback. I was disappointed to read that you did not have a pleasant check-in experience. I know our front office team will do everything in their power to check our guests in as soon as possible. In this case, on Jan 18 our hotel completely booked, that why our front office team can't do an early check in for you on Jan 19, they have to wait till the previous guests check out and clean up the room. I hope to see you back some day. Best Regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast Great location Nice room I would stay again!
Stayed 3 nights in Jan 2020
Response from Front Office. on 22 Jan 2020
Thank you for stayed with us. We work hard to make our guests happy and appreciate your feedback.

4/10 Poor

Stephen

Liked: Cleanliness
Disliked: Room comfort
No views of river, not comfortable
Our stay was based on speaking to a representative from hotels.com about maintaining a place with a great view of the river such as the one we had from our previous booking just down the way. Due to that previous hotel being full for an additional night, we were recommended this place. First of all the view was a complete falsehood in being that the "river view" was only available if you stepped out into the hallway of our floor to view the river, which was viewed over a dirty construction area and various village shops nothing like what was mentioned by our representative. The hotel room was very hot and stuffy with the AC not being powerful enough to cool the room down. The bathroom was clean, but again not to the specs of a "suite" I thought we were getting. Closet and bar/minifridge were decent. WIFI never worked.The pool area was decent but covered with some sort of plumbing overhanging above the pool, which had various birds perched above meaning bird poop and what not entering the pool. Breakfast was decent and better than expected considering not receiving the room accommodations recommended. Overall not recommended for those looking for a wonderful view of the river with comfortable space and feel.
Stayed 1 night in Jun 2019
Response from Front Office. on 27 Jun 2019
We apologize and thank you for your advice. We will to improve.

10/10 Excellent

Verified traveller

Stayed 3 nights in Apr 2019
Response from Front Office. on 1 May 2019
Thank you for stayed with us. We work hard to make our guests happy and appreciate your feedback.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Property was over rated in the adverts obviously Air brushed pics it took 9 hrs for AC to cool room down I asked for a fan was promised one but never materialized Shower was leaking more water than it was giving Shower wash bottle was empty and after it was refilled it was blocked up. No real positives and when I checked out they charged me 25 baht for a kit kat this is after me paying top book prices for room So yes thoroughly peed off with it
Stayed 2 nights in Mar 2019
Response from Front Office on 28 Mar 2019
Thank you for stayed with us.

8/10 Good

Lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, central, friendly, clean
Great location. Easyily walkable to Bridge and main museum/ cemetery. Lots of good restaurants nearby - especially recommend Good Times just up from hotel on the river and Blue Rice over other side of river (10 min walk). Staff very friendly. Good buffet breakfast plus you can order eggs. Pool good. Towels provided, clean. Room very spacious. Comfy, big bed. A/C great. WiFi reliable. Staff let us stay to use pool after we’d checked out as our overnight bus wasn’t until later. Looked after our bags too. 7/11 next door for water etc. Good bars close. Good Thai massage places too. Great value would recommend and would stay again.
Stayed 3 nights in Feb 2019
Response from Front Office. on 23 Feb 2019
Thank you for stayed with us. We work hard to make our guests happy and appreciate your feedback.

10/10 Excellent

Babette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2019
Response from Front Office. on 27 Jan 2019
Thank you for stayed with us. We work hard to make our guests happy and appreciate your feedback.

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Front Office. on 27 Jan 2019
Thank you for stayed with us. We work hard to make our guests happy and appreciate your feedback.

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Good location to the main bridge over the River Kwai. Walking distance for street food & shops. Had an issue with the shower in the 1st day but it got fixed quite quickly. The staff could be more friendly
Stayed 3 nights in Dec 2018
Response from Front Office. on 5 Jan 2019
Thank you for stayed with us. We work hard to make our guests happy and appreciate your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Front Office. on 5 Jan 2019
Thank you for stayed with us. We work hard to make our guests happy and appreciate your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Front Office on 19 Dec 2018
Thank you for stayed with us. We work hard to make our guests happy and appreciate your feedback.

8/10 Good

Rod, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in ideal location. Short walk to the River Kwai Bridge and close to restaurants. Filtered river views. Push bikes needed a little maintenance.
Stayed 4 nights in Oct 2018
Response from Front Office. on 7 Nov 2018
Thank you for your review. Thank you for stayed with us.

10/10 Excellent

Jae, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Condition of hotel is very well kept service staff is friendly and helpful. Close to 7-11 pubs and restaurants. Definitely recommend to anybody that has more budget for a comfortable stay.
Stayed 3 nights in Aug 2018
Response from Front Office. on 22 Aug 2018
Thank you for stayed with us. We work hard to make our guests happy and appreciate your feedback.

8/10 Good

tochi, BkkThailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and good location
First. Looking a staff is not good , They ‘s not smile and taking no good
Stayed 1 night in Apr 2018
Response from Front Office on 14 Apr 2018
We apologize and thank you for your advice. We will to improve.

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well situated
This hotel is very well situated,on the banks of the river Kwai a short walk to the bridge and many restaurants and bars with a 7/11 convenient store 50 metres from hotel. My only criticism would be that the buffet breakfast items were cold !!!
Response from Front Office. on 4 Apr 2018
Thank you for stayed with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, convenient location, and friendly staff!
Stayed 2 nights in Feb 2018
Response from Front Office on 24 Feb 2018
Thank you for stay with us.

8/10 Good

Diesel, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean spacious room
Good check in,clean room, nicely located, pool, good breakfast
Stayed 2 nights in Sep 2017

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located in a good area of town for both walking and driving. I'm still wary of Thailand's roads after a month in BKK so I was glad I was able to stay there without a car. The bus station is about 3km away and the train station is 1km. When I arrived by bus I hired a songteow (pickup truck/taxi) to take me to the hotel for 150 baht (ironically more than the bus cost me). When I was checking out, the hotel called a motorbike (with a sidecar) taxi with me that cost 50 baht. The River Kwai bridge is a leisurely 15-20min walk from the hotel. The railroad museum and Commonwealth graveyard is a 10-15min walk in the other direction. I recommend doing them on separate days. Right across the street from the hotel is a massage clinic that gives 60-90 min massages for 300 baht. There are a few restaurants and street vendors around (and a few bars). The hotel restaurant is excellent, and all the entrees are priced between 80-200 baht. There's a 7-11 very close by. There are more restaurants to the west within walking distance, and there are several bars and clubs within 2-10 min walking distance to the east. The hotel also has a laundry service that takes about a day and will cost maybe 200 baht. The gym isn't bad - they have a machine but the freeweights only go to 30lb dumbbells. The pool is very nice. Free parking and they rent bicycles. I think they rent cars and scooters too, but there are several shops east and west that rent them as well. Overall A+++
Stayed 2 nights in Jun 2017

6/10 Okay

Gerald

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice and New, but........
A lovely newer facility with parking under the building. Breakfast was bountiful, but everything was stone cold. For some reason the burners under the food trays were never ignited. Toiletries were not replenished after the first day. We accidentally broke a water glass, worth nothing, really, and were charged first 50, then 30 baht, or about 1 US dollar. Not the best way to end a visit. Not sure we will stay there again.
Stayed 2 nights in Jun 2017

10/10 Excellent

Vitaly, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and Clean hotel with impressive service :)
Was very good, would recommend

10/10 Excellent

iainjan, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal stop Kanchanaburi
3 nights, great room, bed, and location for trips and visit sites. Lovely attached restaurant for breakfasts, other meals (delicious salads) quality, great price. Used the weights and the pool.

8/10 Good

Billy, Staten island, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice and clean hotel. staff is very friendly. breakfast was okay.. it's one of the nice looking decent hotels in the area.

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As in other feedbacks, many of the breakfast options that should have been hot were tepid and some of breakfast dishes were not replenished. We ate early and late for breakfast over a 3 night period. Usually we would eat dinner at the hotels we stay in but this didn't encourage us to do so... Everything else was great and there were lots of places to eat in the area.. Would I book again yes, but I wouldn't book the breakfast.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel for the price
Nice people, cleaning staff were exceptional. Quick bike ride to the river as well and walk to nightlife area

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay here again.

8/10 Good

Cameron, New Zealand

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very nice hotel. Staff not very friendly
The hotel is very good and new. The reception staff aren't very friendly. The restaurant is excellent and reasonable

10/10 Excellent

Gillian, jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
brilliant three day stay
My daughter and I had three days here, everything was great, the staff, the room, the food, the hotel location. Interesting excursions organized if you like. Museums etc.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located, clean comfortable hotel. Good breakfast. 711 close by.