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Reviews of Holiday Inn Express & Suites Kansas City KU Medical Center, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Kansas City KU Medical Center, an IHG Hotel
3932 Rainbow Blvd, Kansas City, KS

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 1001 reviews" "
Rating 8 - Good. 311 out of 1001 reviews" "
Rating 6 - Okay. 67 out of 1001 reviews" "
Rating 4 - Poor. 39 out of 1001 reviews" "
Rating 2 - Terrible. 21 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an overall Great Experience
Stayed 3 nights in May 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness
Nice and very quiet. Only complaint would be that they let the coffee get cold and not change it out.
Stayed 4 nights in May 2024

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Breakfast was great!
Stayed 1 night in Apr 2024

10/10 Excellent

Sandra

Business traveller, Travelled with partner
Liked: Amenities
Very good place to stay near Kau Med
Stayed 1 night in Apr 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my daughters enjoyed our stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Had a great time!
Stayed 1 night in Apr 2024

10/10 Excellent

Renee, St. Loius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Our room was spacious and pristine as was the building. The staff were friendly, breakfast was good. Parking lot is small, but free! Location is convenient and close to a lot of local shopping and dining and nightlife. Winner!
Stayed 1 night in Apr 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Across from KU med
Stayed 1 night in Apr 2024

10/10 Excellent

AMBER

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel room. The bed was very comfortable and I loved the walk-in shower. Would definitely stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Craig, Hutchinson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 1 night in Feb 2024

8/10 Good

Lori, Davenport

Stayed 2 nights in Mar 2024

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Elson

Stayed 1 night in Mar 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Carol

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to KU med. Breakfast was one of the best weve had in a motel. Food was plentiful, varied, and hot.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Clean and modern and friendly staff
Stayed 2 nights in Feb 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect access to KU Med
Stayed 1 night in Feb 2024

8/10 Good

DEBRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly polite and helpful check in attendant
Stayed 1 night in Feb 2024

10/10 Excellent

April

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay!
Great stay. Soft beds and super clean !!
Stayed 1 night in Feb 2024

8/10 Good

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handicap parking was an issue. There was only 2 slots, and they stayed full. Most of the other parking slots are designated to a restaurant. That relegated hotel guests to park in a remote area of the parking lot, outside of the view of guests.
Stayed 2 nights in Jan 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service
Stayed 1 night in Jan 2024

10/10 Excellent

Joy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay at the Holiday Inn. Express was wonderful. The facility is pristine, clean and up-to-date. The breakfast was very good and the beds were comfortable. The fact that it was so close to KUMED is an incredible plus!
Stayed 1 night in Jan 2024

8/10 Good

Kathryn M.

Stayed 1 night in Jan 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, newly renovated holiday inn! Cute area and great restaurants near by! Very helpful staff as well!
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems super clean
Stayed 1 night in Jan 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was great except the pancake machine was broke, that hurt!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Ryan

Liked: Staff & service, property conditions & facilities
Great stay. Clean, comfortable, quiet, and friendly. Well lit and safe.
Stayed 1 night in Jan 2024

10/10 Excellent

William

Stayed 1 night in Jan 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed while my wife was in hospital. Everything was great!
Stayed 1 night in Jan 2024

10/10 Excellent

Staci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how clean and modern the hotel is. The staff was helpful and friendly.
Stayed 2 nights in Jan 2024

8/10 Good

Lori, Davenport

Liked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Rochellew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
advertised as having a pool. I packed my swim suit. No pool. good exercise room.
Stayed 1 night in Jan 2024

8/10 Good

frank

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We stayed here on New Year’s Eve as a cheaper alternative to the plaza. No complaints! Conveniently located off the highway to get home, but close enough to the plaza. Breakfast had plentiful options. One negative- treadmill was broken.
Stayed 1 night in Dec 2023

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a spacious lobby but clean and quiet
Stayed 1 night in Dec 2023

2/10 Terrible

Ishaq

Stayed 1 night in Dec 2023

8/10 Good

Jody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Karen

Stayed 1 night in Dec 2023

8/10 Good

Bernardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Snowstorm in Liberal! We arrived late but I had confirmed our reservation and assured the front desk we would be there. We had no problems checking in even though front desk had noon reservations show up! Well done.
Stayed 3 nights in Nov 2023

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Konnie s.

2/10 Terrible

Jessica

Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Konnie s.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet. Close to KU Med

10/10 Excellent

Warren

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
No swimming pool
Stayed 1 night in Dec 2023

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family weekend in Kansas City
We've had good experiences at the Holiday Inn Express in a couple locations around Kansas City. Clean, comfortable and helpful staff.
Stayed 1 night in Dec 2023
Response from Timothy AGM on 10 Dec 2023
Thank you for the amazing review Nikki! We are thrilled to know we hit all the marks for you during your stay. Our staff will be updated to know how the service they provided had a positive effect on your stay. We look forward to seeing you again soon. Safe Travels!

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the area it was in, close to KU Hospital. I dont know the area, i live around 3 hours away.
Stayed 1 night in Nov 2023
Response from Timothy AGM on 10 Dec 2023
Thank you so very much for your review Loretta. We thank you for choosing to stay with us on your visit to the KU Medical Center. We look forward to hosting you again soon. Safe Travels!

10/10 Excellent

Al

Travelled with family
Liked: Cleanliness, staff & service
The property was clean, and well-maintained. The staff was very courteous. It was probably the most comfortable hotel bed I've ever slept in. I would have given this property an all-5-star rating however, the Wi-Fi was not working during my stay, though the staff said they had called for repairs. I would recommend this property to family and friends.
Stayed 1 night in Nov 2023
Response from Timothy AGM on 28 Nov 2023
Al, it brings me great joy to know we were able to leave such an impression! Thank you so much for the wonderful review. We apologize for the Wi-Fi issues, which have been addressed since your stay. We look forward to hosting you again soon. Safe Travels!