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Reviews of Hotel Sonar Bangla Mandarmoni

3 out of 5
Hotel Sonar Bangla Mandarmoni
Kalindi, Chaulkhola, East Midnapur, Kanthi, West Bengal

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 2 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

7.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

pradip

Travelled with family
Liked: Staff & service
Overall good experience, however poor internet at room and overall cleanliness need more attention
Stayed 2 nights in Dec 2022

10/10 Excellent

Debojyoti, redmond

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

8/10 Good

Debajit

Travelled with family
Liked: Staff & service, room comfort
Hotel Sonar Bangla Mandarmoni
The quality of food and cafeteria service need significant improvement. Access to the beach is terrible and can cause serious accidents. Could not get a justification on why ACs are shut down for 2 hours daily. The service is quite good, rooms are comfortable.
Stayed 1 night in Jun 2022

4/10 Poor

Sankharupa

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Staff & service
NO COVID GUIDELINES ARE BEING FOLLOWED No guest is wearing masks, and no staff is asking them to mask up. There is zero social distancing, there are no signs asking people to mask up. Pool is open, against government guidelines. I felt extremely unsafe. Extremely irresponsible management.
Stayed 1 night in Jan 2022

8/10 Good

Vishwajit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2021
Response from Hotel Sonar Bangla on 26 Nov 2021
Thank You for your feedback.

10/10 Excellent

DIPANKAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotel in mandarmoni
beautiful and comfortable staying,food is very good,clean ,big room.
Stayed 2 nights in Oct 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Completely unacceptable room conditions
Stayed here one night December 16, 2018. Finding this place was tricky as it is on the farthest southwest coastal part of the town. I prepaid for three rooms, canceled one of the three, several days prior. The Reception Staff could find only one prepaid room reservation!! They were unfriendly, not knowledgeable about their own system and refused to check my family in. Even after I produced all the booking claims emails, they did not budge. I demanded to speak with a manager, they did not help. Keep in mind that I am fluent in the local language; which was of no use! Finally, they found the answer to my claims in their system, we were allowed in! The rooms are: Dirty, moldy, leaky (mosquitoes were freely coming in and out of the room and feasted on human blood), caulking of shower tub and tiles were moldy and missing, the shower floor was dangerously slippery, non functioning air conditioning system etc.. Value for the price was bad and anyone looking for accommodations in Mandarmoni will be better off looking for newer and cleaner hotels.
Stayed 1 night in Dec 2018
Response from Guest Relation Manager. on 15 Jan 2019
Dear Guest, Thank you for your valuable feedback, we really feel regret for all the inconveniences you have faced in our property, as this is surely not our hotel standard, assure you to provide the best service on your next stay.