Grand Hi Lai Hotel

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Luxury
4.5 star property
9.6

Exceptional

Luxury hotel near Love River

Located close to Central Park and Liuhe Night Market, Grand Hi Lai Hotel provides a shopping centre on-site, 2 coffee shops/cafes and dry cleaning/laundry services. Treat yourself to some rest and relaxation at 三溫暖, the on-site spa. Make sure that you enjoy a meal at the 13 on-site restaurants, including breakfast, lunch and dinner. In addition to car hire on-site and a bar, guests can connect to free in-room WiFi.

The current price is €115
includes taxes & fees
19 Oct - 20 Oct

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Premium Room with Harbour View

A hotel room with a large bed, a desk, a chair, and a view of the city.

Premium Room with Harbour View

8.0 out of 10
Very good
(1 review)
  • Harbour view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Family Room with Harbor View

A hotel room with two beds, a desk, a chair, and a large window.

Premium Family Room with Harbor View

9.6 out of 10
Exceptional
(16 reviews)
  • Harbour view
  • 53 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds OR 1 Queen Bed and 2 Large Single Beds

View all photos for Superior Room, 2 Single Beds, City View

A hotel room with a large bed, a desk, a chair, and a TV.

Superior Room, 2 Single Beds, City View

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, City View

A hotel room with a large bed, a desk, a chair, and a TV.

Deluxe Room, 2 Single Beds, City View

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 2 Twin Beds, City View

A hotel room with a large bed, a desk, a chair, and a TV.

Executive Room, 2 Twin Beds, City View

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite, 2 Single Beds, City View

A hotel room with a grey sofa, a round coffee table, a TV, a bed, and a chandelier.

Deluxe Suite, 2 Single Beds, City View

  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room, Harbour View

A hotel room with a large bed, a desk, a chair, and a TV.

Superior Double Room, Harbour View

9.8 out of 10
Exceptional
(11 reviews)
  • Harbour view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Harbour View

A hotel room with a large bed, a desk, a chair, and a TV.

Superior Twin Room, Harbour View

9.0 out of 10
Wonderful
(12 reviews)
  • Harbour view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed, City View

A hotel room with a large bed, two bedside tables with lamps, a chair, and a view of a cityscape through a large window.

Standard Double Room, 1 Double Bed, City View

9.4 out of 10
Exceptional
(28 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed, Ocean View

A hotel room with a large bed, two bedside tables with lamps, a chair, and a view of the city through a window.

Standard Double Room, 1 Double Bed, Ocean View

10.0 out of 10
Exceptional
(17 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Hello Kitty Family Suite-Sea View

A bedroom with a large bed, a window with a view of a cityscape, a Hello Kitty wall decal, and a floral wallpaper pattern.

Hello Kitty Family Suite-Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Hello Kitty Premium Family-Harbor View

A hotel room with two beds, nautical-themed decor, a large window with a view, and yellow chairs.

Hello Kitty Premium Family-Harbor View

10.0 out of 10
Exceptional
(2 reviews)
  • Harbour view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for KEROKEROKEROPPI Superior Twin-Harbor View

A children's room with two beds, green and white bedding, wall murals of cartoon characters, and a green dresser.

KEROKEROKEROPPI Superior Twin-Harbor View

  • Harbour view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for BAD BADTZ-MARU Superior Double-Harbor View

A modern bedroom with a large bed, a nightstand, a bedside table, a chair, and a large window with curtains.

BAD BADTZ-MARU Superior Double-Harbor View

  • Harbour view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for KIKI LALA Superior Twin-Harbor View

A children's bedroom with two beds, a sofa, and a dresser. The room features a mural with clouds, stars, and trees.

KIKI LALA Superior Twin-Harbor View

  • Harbour view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Kuromi Superior Room-Harbor View

A room with two beds, purple bedding, a skull-shaped headboard, and wall decorations including letters and a Hello Kitty sign.

Kuromi Superior Room-Harbor View

  • Harbour view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for My Melody Superior Room-Harbor View

A bedroom with two beds, a window with a view, and a decorative wall.

My Melody Superior Room-Harbor View

  • Harbour view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for My Melody Superior Twin

A pink-themed bedroom with two beds, a small round table, and a large window with curtains.

My Melody Superior Twin

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Monkish & Friends Superior Twin

A children's bedroom with two beds, a blue sofa, and playful wall decorations.

Monkish & Friends Superior Twin

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for My Melody Premium Family-Harbour View

A pink-themed bedroom with two beds, a yellow armchair, and a view of the sea.

My Melody Premium Family-Harbour View

  • Harbour view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for GUDETAMA Superior Twin

A hotel room with two beds, a city view, and nautical-themed decorations.

GUDETAMA Superior Twin

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Hello Kitty & Friends Family Suite

A pink-themed hotel room with a bed, a desk, and a TV.

Hello Kitty & Friends Family Suite

  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Hello Kitty & Friends Family Suite-Harbour View

A bedroom with a bed, a nightstand, a wall with cartoon characters, a window with curtains, and a teepee.

Hello Kitty & Friends Family Suite-Harbour View

  • Harbour view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for My Melody & Kuromi Family Suite

A bedroom with a purple theme, featuring a bed with a pink and white bedspread, a nightstand with a lamp, and a wall decorated with Hello Kitty and heart decals.

My Melody & Kuromi Family Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Sanrio Family Suite

A pink-themed bedroom with a bed, a nightstand, a dresser, a window with a view, and a teepee.

Sanrio Family Suite

  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Hello Kitty Superior Twin-Harbor View

A children's room with two beds, a school bus decoration, Hello Kitty wall stickers, and a window with a view.

Hello Kitty Superior Twin-Harbor View

  • Harbour view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Elite Double Room, City View

A hotel room with a large bed, a desk, a chair, and a TV.

Elite Double Room, City View

10.0 out of 10
Exceptional
(21 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, City View

A hotel room with a large bed, a desk, a chair, and a TV.

Deluxe Room, City View

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, City View

A hotel room with a large bed, a desk, a chair, and a TV.

Executive Room, 1 Queen Bed, City View

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed, City View

A hotel room with a grey sofa, a round coffee table, a TV, a bed, and a chandelier.

Deluxe Suite, 1 King Bed, City View

  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
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About the area

Located by the sea, Grand Hi Lai Hotel is in Kaohsiung City Centre neighbourhood and is connected to a shopping centre. Liuhe Night Market and Dream Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Love River and Central Park. Enjoy an event or a match at Kaohsiung Arena, and consider making time for Pier-2 Art Center—a top attraction that's not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Kaohsiung travel guide
Map
No.266, Cheng-kung 1st Rd., Kaohsiung, 801

What's nearby

  • A riverside walkway adorned with blue lights and trees.
    Love River
    4 min walk - 0.4 km
  • A park with people sitting and walking, surrounded by trees and buildings including a tall skyscraper.
    Central Park
    6 min walk - 0.6 km
  • A large yellow robot statue in front of a building with graffiti.
    Pier-2 Art Center
    18 min walk - 1.5 km
  • A crowded street at night with neon signs and billboards.
    Liuhe Night Market
    20 min walk - 1.7 km
  • Hanshin Department Store
    1 min walk - 0.2 km

Getting around

  • Gushan Station
    6 min drive
  • Glory Pier Station
    6 min walk
  • Kaohsiung (KHH-Kaohsiung Intl.)
    19 min drive

Restaurants

  • 漢來大飯店
    2 min walk
  • Croatian Kitchen
    2 min walk
  • 紅陶上海湯包 Shanghainese Dumpling
    1 min walk
  • 古典玫瑰園 Rose House
    2 min walk
  • 海港餐廳 Harbour Restaurant
    1 min walk

About this property

Grand Hi Lai Hotel

  • Luxury hotel near Love River
  • Located close to Central Park and Liuhe Night Market, Grand Hi Lai Hotel provides a shopping centre on-site, 2 coffee shops/cafes and dry cleaning/laundry services. Treat yourself to some rest and relaxation at 三溫暖, the on-site spa. Make sure that you enjoy a meal at the 13 on-site restaurants, including breakfast, lunch and dinner. In addition to car hire on-site and a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool and a children's pool, along with sunloungers
    • Free self-parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
    • Tour/ticket information, smoke-free property and a front desk safe
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 535 rooms include comforts such as pillow menus and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • Extra amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with rainfall showers and separate baths/showers
    • 32-inch HDTVs with satellite channels
    • Wardrobes/cupboards, daily housekeeping and desks

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM on request
  • Free covered self parking on site
  • Limited number of on-site self parking spaces per unit
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: TWD 638 to 638 for adults and TWD 319 to 605 for children
  • 13 restaurants
  • 2 coffee shops/cafes
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • 43F海港餐廳

Things to do

  • Children's pool
  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference centre

Outdoors

  • Pool loungers

Full-service spa

  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance

More

  • 1 building
  • 45 floors
  • Baroque architecture
  • Built in 1995
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately TWD 638 to 638 for adults and TWD 319 to 605 for children
  • Airport shuttle fee: TWD 3000 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: TWD 1000 per person, per night and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay and LINE Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Clothing, including swimwear, is not permitted for guests using public baths or hot springs.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 6:30 AM to 9:30 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 14 years old are not allowed in the spa

Frequently asked questions

Does Grand Hi Lai Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:30 AM to 9:30 PM.

How much does it cost to stay at Grand Hi Lai Hotel?

As of 18 Oct 2026, prices found for a 1-night stay for 2 adults at Grand Hi Lai Hotel on 19 Oct 2026 start from €115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hi Lai Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Hi Lai Hotel?

Self-parking is free at this property.

What time is check-in at Grand Hi Lai Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Grand Hi Lai Hotel?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Does Grand Hi Lai Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-11:30 PM on request. A fee of TWD 3000 per vehicle applies.

Where is Grand Hi Lai Hotel located?

Located in Kaohsiung City Centre, this luxury hotel is within a 10-minute walk of Love River and Central Park. Pier-2 Art Center and Liuhe Night Market are also within 1 mi (2 km). Glory Pier Station is 6 minutes by foot and Love Pier Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Hi Lai Hotel Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 785 out of 1006 reviews
Rating 8 - Good. 163 out of 1006 reviews
Rating 6 - Okay. 44 out of 1006 reviews
Rating 4 - Poor. 9 out of 1006 reviews
Rating 2 - Terrible. 5 out of 1006 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice and clean hotel, location is also perfect for food hunting and shopping ...
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was extremely satisfied with my stay! Although it's an established hotel, the facilities were well-maintained, clean, and comfortable. The staff were professional and attentive, showcasing the hotel's long-standing reputation. I'm very happy to have had such a pleasant experience during my short holiday trip, and I would love to visit again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location is very convenient
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was more than expected, The sound bar was a delightful touch. The bath and a half is much appreciated. Breakfast was wonderful. I am a westerner so I am used to being able to have a beer at any time on the weekends, I know this is a universal experience in Taiwan hotels, however, not being able to have a beer in the hotel bar at noon is a little inconvenient.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel staff were very friendly and helpful. They let us finish the check in process before the room was ready. Then they brought our luggage to the room. The room was clean, spacious and comfortable. The view was also great. The location was very convenient to the light rail station and development stores. The only thing is that the lobby has very limited seats for guests to sit and relax.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Spacious and well appointed room, courteous staff and excellently located to enjoy the sights and tastes of the city.
Harbour view at night.
Sunset over harbour.
Harbour view.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and roomy, service was excellent, and the breakfast offered a variety of foods, delicious!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very delicious breakfast and no ce stuffs
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and staffs are very nice, all very clean
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a very local Asian flavor. Kids loved the Sanrio themed rooms. Breakfast buffet was good. Location is great. Bath-cap policy for pool excessive. Highly recommend
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful harbor and city view, clean large rooms, exceptional friendly hotel staff. Greta selection of restaurants. Convenient to downtown area. Would definitely stay again in future.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staffs. Easy to access many restaurants.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Service was excellent. Nice hotel. The buffet breakfast was superb.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room are super clean, staff very kindly and lots of good restaurants upstairs. My favorite hotel in Kaohsiung
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in this property is on point. Very accommodating staff who are friendly and always at hand. The location is perfect in the middle and walkable to the pier, LRT, public transportation. Do not forget to try Celebrity Cuisine on the 12th floor.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely one night stay in themed Sanrio room (Gudetama). Staff came and explained room features and delivered welcome food and drinks. Separate photo room available on the Sanrio floor. Gift shop for souvenirs in the lobby which is connected to very nice department store.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa is the best
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, room size is big than average.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Service is great! View is great But the room is a bit small. Other than that, everything is great.
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
i liked my view. room was clean. nice water pressure in terms of the shower.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to do some oceanside running and head straight to an immaculate sauna. Room was spacious and clean. No notes, will def be back next time!
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The hotel wasn't terrible. There is a huge language barrier as not a lot of their staff speak english which caused huge problems booking, with the restaurants in the hotel and a general understanding however i will say thst the staff that did speak english were amazing. I just found it strange they would use front of house staff that didnt understand english for crucial roles. The buffet wasnt worth the money at breakfast unfortunately however the 45 floor japanese bbq was great and worth the money for sure.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
This was a golden experience. I came with our family and 91-year-old mother and they were thrilled. The staff are very friendly and accommodating. They would go out of their way to help you even when you didn’t ask. The accommodations were very close to our Ritz Carlton type stay in the rooms. The grand lobby is bright and beautiful, and the open lounge with coffee& alcohol bar with light dining in the French. European style is really inviting. We didn’t know there was a high-end mall located in the building between floors 2 to 8. In the basement levels there’s an amazing food court with authentic oriental cuisines for less formal dining. The views from our room on the 35th floor with breath taking with the harbor and ocean visible. We liked it so much, we’d go back just to stay there. The location is excellent, and you can walk from the hotel into the nearby community and experience the city and its culture. We loved it.
Dusk
Night view
Morning
They have an entire floor. We’re all 18 rooms are themed uniquely in some aspect of the hello Kitty world. They gave us a private tour :-) they are amazing and if I had kids, I would definitely stay there.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay
Stayed 1 night in Mar 2026