Kapakli Holidays

Hotel is nice but not 5 star they should do better in terms of meal variety. For fruits, sweets It was more quantity but not quality. No coffee machine at breakfast buffet. Rooms smell.

Fantastic food, clean rooms and amazing staff in the whole of the resort.

I did not enjoy our stay at this resort. We have been to numerous all inclusive resorts in different countries and this was our worst experience. The staff are generally unfriendly and not willing to help. Many of the staff were not prepared to serve us or help us because we spoke English. The resort allows patrons to smoke openly everywhere, lobby’s restaurants and rooms, we just could not get away from the cigarette smoke and the smell. We found that other patrons of the resort had a poor habit of staring at us and made us feel very uncomfortable. Our experiences right from check in , guest relations, even at the restaurants were not good. Needless to say we will not be returning or staying at any of those hotel chains again.

An ok stay. Definitely not 5 star, to call it that is a bit of a joke. The food is alright through the day, then the evening food is something I’d expect to be served in a Russian gulag. Some of the staff are extremely rude especially at the front desk. Which is a shame because other staff around the hotel are very nice and work so hard. A la Carte restaurants are decent. Cleaning staff are great, very hard working and friendly. The surrounding areas also not great so a taxi or bus into Kemer is required.