Karacaoren Holidays

We stayed for 3 nights at Swandor Topkapi Palace as a family and had a really enjoyable experience. The hotel is beautifully designed with well-kept grounds, and the overall atmosphere was both relaxing and lively. The all-inclusive package was generous, with plenty of food and drinks available throughout the day – from buffet meals to convenient snack bars. Our room was clean and comfortable, and we appreciated the variety of facilities. The spa and massage were definite highlights, offering a peaceful break during our stay. There were also evening shows and entertainment, which added a fun touch to the nights. The staff were friendly and helpful, and everything was well organised despite the resort being busy. We left feeling relaxed and well taken care of, and would definitely consider returning for a longer stay.

Beautiful property with large public spaces to accommodate everyone. The food options in the daily buffet were immense. As it felt like large cruise ship, hand washing stations or sanitation before entering the buffet should be required. The communication about daily activities should be on the TV in several languages. Also for a 5 star hotel, the towels were thin and dingy.

We first visited Concorde Deluxe Resort two years ago, and one of the main reasons we chose to return this year was the exceptional service provided by the Guest Relationship Manager, Tulay. Despite encountering a few minor issues during check-in, Tulay handled everything with great professionalism and care, ensuring our second stay was truly outstanding. We will definitely be back again!

Excellent service from start to the end great food lots of entertainment especially families with small kids