Karetu Hotels

"Our stay was fine, the staff were great, and it would appear that the property is going through some up dating as there were unfinished areas in the room such as missing skirting and holes in the ceiling. The carpet felt mew which was a great feeling when you entered the room. The Rayya Suites in Paihia is a place I would recommend, however I would encourage the owners to complete the renovations and it will be a fantastic place to stay. "

"The room was a great size. A big bed each! We only met one member of staff and he was the one that booked us in. He was lovely! We parked easily enough and close to our room. "

"Quiet location, walking distance to restaurants"

"We have been before, hence a revisit, bit tired as a property but very clean and acceptable and great location "

"Overall, the experience was decent and the atmosphere was comfortable. However, one major downside is that the place is not pet-friendly. It would really improve the experience if they considered allowing pets, as many travellers and locals appreciate venues where they can bring their furry companions along. Additionally, while everything else was generally okay, the food menu could use some improvement. Compared to other restaurants, the variety feels quite limited. Expanding the menu with more diverse options and better choices would make a big difference and attract a wider range of customers. In summary, it’s an okay place to visit, but becoming pet-friendly and improving the food selection would significantly enhance the overall experience for travellers."

"Ok"

"Lovely stay ! 5 minute walk from the main area ! Comfortable and spacious rooms with green all around as if you are in a forest ! Lovely staff at the restaurant and good breakfast too . The reception staff needs training as both the guy and the lady are slow and needed reminders for simple jobs ! Very casual behaviour at reception ! "

"The whole experience of cleanliness, no sound denting with children screaming next door and lack of decent toiletries was highly disappointing. Staff lovely, the premises needs a totally new revamp."

"Lovely room, good amenities. Staff were lovely and friendly "