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Reviews of Gaestehaus Kaiserpassage - Hostel

Gaestehaus Kaiserpassage - Hostel
Kaiserpassage 10, Karlsruhe, BW

Reviews

6.6
Rating 10 - Excellent. 14 out of 77 reviews" "
Rating 8 - Good. 24 out of 77 reviews" "
Rating 6 - Okay. 18 out of 77 reviews" "
Rating 4 - Poor. 7 out of 77 reviews" "
Rating 2 - Terrible. 14 out of 77 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ahmad

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
How is there no one to check people in. One of the worst businesses I ever encountered.

2/10 Terrible

Michelle

Disliked: Staff & service
I made a reservation through expedia. I called the hostel to say O would be a late check-in. I was told no that would be impossible. It is ‘freirabend’ happy hour. So he would not let me in the hostel. Said No and hung up. I had to find another hotel. So i refuse or decline any charges. It was a pay the when you arrive. But i refuse sny fees. Due to poor service.
Stayed 1 night in Apr 2023
Response from MKarle on 18 Apr 2023
You have booked after opening hours. Please read the reception times.I stormed booking for free.

6/10 Okay

Michael

Disliked: Cleanliness
Meh
Seems to be a “long term” stay place. The shared bathroom, shower, and kitchen was a bit uncomfortable, but manageable. Clean enough, but you’re really getting what you pay for here.
Stayed 3 nights in Jan 2023
Response from MKarle on 15 Mar 2023
Thank you for your review.Until next timeGreetingsYour city hostel

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
location and price. clean rooms.
Stayed 1 night in Jul 2021

2/10 Terrible

Viktor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

They didn’t allow me to check in past 8.30 even though I booked this property on wot if at 9.30pm. Something needs to change, it needs to be taken off wot if, If its not actually available to check in at the time you book it later at night! The receptionist was rude and unhelpful
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms
Clean room, close to shopping street. A little bit difficult to find the place. You can find trams nearby
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2018

6/10 Okay

Soureek

Liked: Property conditions & facilities, room comfort
Stayed 21 nights in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor communication.
Late check-in service is not good.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. Friendly. For the young folks.
Great place to meet people and go out to explore Karlsruhe. Very clean with good quality service.

6/10 Okay

Gaston Haus, Karlsruhe

Disliked: Cleanliness, staff & service, property conditions & facilities
close to all must-see sights
hotel reception closes at 7pm. 7PM! 7.P.M. Absurd.

2/10 Terrible

don, canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good. Wouldnt let me check in
didn't get there in time. Hotels.com rented me the room 3 min before the check in time ended, and I couldnt get through to anyone. a total waste of $
Response from Andreas on 19 Jul 2014
Dear Sir or Madame, I am sorry to hear that your reservation was not successful. Our reception times are from 2 to 7 pm, though we usually are there for longer. After 7 pm you can always call us until 10 pm-ish and we will offer you our late checkin. Happy to hear from you next time! Kind regards, your Guesthouse Kaiserpassage-Team

8/10 Good

cathy7, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
I was very impressed, as I've stayed in many hostels, and this one had the most comfortable beds. I was not too happy, though, to be put in a mixed (men/women) room. One thing that could be improved is that there were only two chairs in a four-bed room. A room with sofas and chairs to relax in would be great. Would stay here again.

4/10 Poor

Udo

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Habe das Pech gehabt zu viert in ein Zimmer untergebracht zu werden was ich wirklich keinen wünsche
Stayed 1 night in Apr 2024

8/10 Good

Sanja

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Jawad

Liked: Cleanliness, staff & service
Ich bedanke mich für ihre Aufmerksamkeit 😇
Stayed 1 night in Oct 2023

8/10 Good

Thorsten

Stayed 1 night in May 2023

4/10 Poor

Gunter

Business traveller
Einchecken war nach 20 Uhr Buchung nicht möglich. Daher anderes Hotel gebucht.
Stayed 1 night in Apr 2023

2/10 Terrible

Prajwal

Stayed 1 night in Apr 2023
Response from Mkarle on 18 Apr 2023
They weren't in the house. how can you rate.I guess we won't see each other again. I wish you a good time.The booking is stromeirt free of charge.

8/10 Good

Christof, el cerrito

Travelled with group
Liked: Cleanliness, staff & service
Praktische und günstige Unterkunft für eine Nacht. Unterkunft selber war sauber.
Stayed 1 night in Mar 2023
Response from MK on 17 Mar 2023
Vielen Dank für dei Bewertung.Bis zum nächsten MalGrüße

2/10 Terrible

Magdalena

Stayed 1 night in Mar 2023
Response from MKarle on 15 Mar 2023
leider haben Sie außerhalb unserer Receptionszeiten gebuch.Dann ist eine Anreise nicht mehr möglich.Mit freundlichen Grüßen

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aufenthalt Karlsruhe
Sehr netter Empfang der junge Mann an der Rezeption war sehr freundlich Und eine sehr liebe Dame Pinto Die sehr freundlich und liebevoll ist Das Hostel ist sehr sauber und gepflegt Bettwäsche und Handtuch gratis das Bett ist gemacht man muss nicht selber beziehen Das Hostel liegt in der Stadt in der Kaiserpassage gute Anbindung zum Rewe und andere Einkaufsmöglichkeiten 3 Minuten Fußweg Straßenbahn und S Bahn 1 Minute zur Haltestelle Ich kann das Hostel sehr empfehlen 👍 jederzeit wieder👍
Stayed 3 nights in Feb 2023
Response from MKarle on 15 Mar 2023
Vielen Dank für Ihre gute Bewertung.Bis zum nächsten Mal.Mit freundlichen Grüßen Ihr Hostel Zentrum Karlsruhe

6/10 Okay

Mohamed

Liked: Cleanliness
Stayed 1 night in Jan 2023
Response from MKarle on 17 Mar 2023
Vielen Dank für dei Bewertung.Bis zum nächsten Mal.Viele Grüße aus Karlsruhe

8/10 Good

Manuel

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2022

8/10 Good

Renata

Liked: Staff & service, amenities, property conditions & facilities
Es war alles zu meiner Zufriedenheit
Stayed 1 night in Nov 2022

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Die nette Frau an der Info war so lieb.
Stayed 1 night in Nov 2022

6/10 Okay

Ender

Disliked: Amenities
A
Stayed 2 nights in Aug 2022

10/10 Excellent

Cedric

Stayed 2 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 5 nights in May 2022

10/10 Excellent

Patrick

Stayed 1 night in Apr 2022

8/10 Good

Tormod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful, when here.
Stayed 17 nights in Nov 2021

6/10 Okay

Bettina

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Freundlicher Empfang, sauberes Zimmer. In Sanitär und Küche sehr alte, verkalkte Armaturen (z.B. Wassertemperatur-Regulierung kaputt), Geräte (Spülmaschine, Wasserkocher usw.), kaum Geschirr und Besteck, unordentliche Küche, schmutzige Wände - nicht einladend und appetitlich.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut geschlafen, schöne zimmer, nettes Personal, angenehme Atmosphäre
Stayed 12 nights in Sep 2020
Response from M.Karle on 6 Oct 2020
Vielen Dank für Ihre Bewertung. Bis zum nächsten mal.

10/10 Excellent

SOUFIANE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020
Response from M.Karle on 6 Oct 2020
Vielen Dank für Ihre Bewertung. Bis zum nächsten mal.

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness
Dreckig mit versperrten Notausgängen.
Die Unterkunft ist in die Jahre gekommen. Die Reinigung wird leider sehr vernachlässigt. Handtücher und WC papier muss erst gefunden werden. Pissoir ist dauerhaft abgesperrt und der Notaisgang ist mit Wäsche voll gestellt. Hostel antwortet nicht auf Nachrichten. Eine Ankunft nach 20:00 unmöglich. Die Lage ist ok. Eingang aber schwer zu finden
Stayed 1 night in Jun 2020
Response from Karle on 4 Jul 2020
Sie haben uns bestimmt verwechselt.

8/10 Good

Ka Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have to take the tram from the train station. Rooms are fine, lots of Arabic live in there.
Stayed 2 nights in Nov 2019

8/10 Good

Christian

Stayed 1 night in Sep 2019

10/10 Excellent

Denis Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles Suupeer Gerne wieder
Alles Suupeer hätte nie gedacht das die Mal einen 1.Preis gemacht haben immer wieder gerne
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Diese Unterkunft ist einfach Menschenunwürdig. Dafür Geld zu verlangen ist alles andere als korrekt.
Stayed 3 nights in Jun 2019

2/10 Terrible

HACER

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

Bjoern

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
An sich war alles, wie man sich ein hostel vorstellt. Einziges Manko, trotz Buchung eines vierbett Zimmer wurde mir ein sechsbett Zimmer zugeteilt.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Die Einrichtung war sehr minderwertig. Für den Preis für eine Übernachtung generell susreichend. Jedoch ist eim Bett gebrochen , beim schlafen.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 1 night in Feb 2019

8/10 Good

Susu, Bonn

Liked: Staff & service, property conditions & facilities, room comfort
Es befindet sich in zentraler Lage, ist praktisch und günstig
Stayed 1 night in Jan 2019

8/10 Good

Ethel, Bern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ich reiste von Bern nach Belgien und bräuchte eine Nacht in Karlsruhe übernachten. Ich bin sehr froh dass ich dort übernachten könnte. Ich fühlte mich sicher, hatte genug warm gehabt und traff nette Gäste.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

MUSASHI

Disliked: Cleanliness, staff & service, room comfort
評価（20歳前半男性）
値段の割にはいいとは思うが、とはいっても値段の割には、、、 風呂トイレは男女同じなので海外の人は気を使わないかもしれませんが、日本人の方はちょっと、、 、と思うかもしれませんね。周辺はスーパーやいろいろな店があり、便利ではあります。 僕は現金でといったのですが、受付のお姉ちゃんが勝手にカード決済し、もうやっちゃったから無理と言われたので現金で払いたい方は最初から出しておけばやってくれるかもしれませんね。 Wi-Fiはあります。冷蔵庫や個人用の棚（鍵付き）あります。
Stayed 3 nights in Oct 2018