Outdoor dining

Reviews of Instalodge Hotel And Suites

2.5 out of 5
Instalodge Hotel And Suites
2467 Hwy. 181, Karnes City, TX

Reviews

8.2

Very good

Rating 10 - Excellent. 37 out of 78 reviews" "
Rating 8 - Good. 23 out of 78 reviews" "
Rating 6 - Okay. 8 out of 78 reviews" "
Rating 4 - Poor. 2 out of 78 reviews" "
Rating 2 - Terrible. 8 out of 78 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
We had an issue with the water when we stayed and they were great to accommodate us by moving us to a new room! Great stay!
Stayed 2 nights in Mar 2024

2/10 Terrible

Juan H Zamora

Business traveller
Disliked: Staff & service, property conditions & facilities
No gym, no internet, no pool table and no air hockey
Stayed 4 nights in Feb 2024
Response from General Manager on 26 Feb 2024
Thank you for bringing this to our attention. We are in the process of getting the game room up and running. I'm sorry for your experience, and hope you give us another try in the future.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

THOMAS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Alahna

Stayed 2 nights in Dec 2023

6/10 Okay

Prescilla

Travelled with partner
I did not like that there was a rodent problem. That was my only issue.
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

dana

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was horrible and our room was nasty!!! Do not waste money on them
Stayed 2 nights in Apr 2023

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome thanks.
Stayed 1 night in Feb 2023

6/10 Okay

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Nov 2022

6/10 Okay

Lee, Dallas

Travelled with family, Travelled with pets
Liked: Property conditions & facilities
Counters, dresser, and toilet wasn’t clean. Hard to drive on property because of all the pot holes. And upset that someone with a key card tried to go in our room without knocking or announcing themselves before going in.
Stayed 2 nights in Sep 2022
Response from AMJ on 13 Sept 2022
Thank you for choosing Instalodge Hotel. We do apologize for the inconvenience for the parking lot we are working on getting it repaired. So sorry that the room was not up to standard and the person who try to enter before announcing themselves. We hope to see you back and will work hard to fix the issues that occurred during your stay.

8/10 Good

Angelita

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Had to change rooms right away, there were ants comi g in from outside and all along the edge of the interior door.
Stayed 1 night in Aug 2022
Response from AJ on 6 Sept 2022
We thank you for your stay with Instalodge. We do apologize regarding the ant issue and will make sure to address the issue.

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The floor was soft in a few places like it was about to fall thru. But everything else was okay.
Stayed 1 night in Aug 2022
Response from AMJ on 8 Aug 2022
We are glad you enjoyed your stay. We will check out the softs spots thanks for letting us know.

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from AJ on 6 Jul 2022
Glad you enjoyed your stay

10/10 Excellent

Azanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from AJ on 10 May 2022
Thanks for choosing Instalodge Hotel and Suites for you stay in Karnes City.

10/10 Excellent

Azanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from AJ on 12 Apr 2022
We are so glad you enjoyed you stay with us.

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from AJ on 4 Mar 2022
Thank you for choosing Instalodge. We are glad you enjoyed your stay.

10/10 Excellent

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size was good. Bed was comfortable. Nice room. Great place to stay for the price. Would stay here again.
Stayed 2 nights in Dec 2021
Response from AJ on 4 Jan 2022
We are glad you enjoyed your stay at Instalodge.

10/10 Excellent

Rickey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything because it had a little cull kitchen in it nice location friendly staff even the ladies that clean the rooms we will defintley recomend it to family n friends n we will use it again Thank Youll
Stayed 2 nights in Nov 2021
Response from AJ on 2 Dec 2021
Thank you for choosing Instalodge for your stay. We are glad you enjoy the hotel and you stay. Hope to see you again

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from AJ on 15 Sept 2021
Thank you for staying at Instalodge Hotel

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from A on 2 Aug 2021
Thank you for staying with Instalodge Hotel and Suites

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was so helpful
We did start off with a not so cooled room, but staff wasted no time in making sure our stay was a good one. They came through and set us up in a very cold room for our hot summer stay. Very friendly and we had no other issues for the couple of days we were there.
Stayed 2 nights in Jul 2021
Response from A on 2 Aug 2021
Thank you for staying with at Instalodge Hotel. We are so glad you stay was pleasant once you were able to get a cool room. We hope to see you again.

2/10 Terrible

Chelsea

Stayed 1 night in Feb 2021

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting area
Clean and comfortable
Stayed 1 night in Feb 2021
Response from AJ on 8 Mar 2021
Thank you for staying with us! We hope when your in the area you will stay again.

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2021

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities, room comfort
On my stay it was alright.. is more like a job related situation.
Stayed 1 night in Jan 2021
Response from AJ on 3 Feb 2021
I'm sorry to hear your stay was okay. Hopefully the next time you stay it will be more enjoyable. Please let us know if there is anything we can change.

8/10 Good

Robert

Liked: Cleanliness
Couldn’t get room to cool down
Stayed 1 night in Nov 2020
Response from AJones on 9 Nov 2020
Hello Robert, I do apologize for the room not cooling. I will have my team take a look at. Thank you for making us aware.

2/10 Terrible

Elisa

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
dirty room
Given a room that was dirty. Did not stay and requested a refund that has not been given yet
Stayed 2 nights in Aug 2020
Response from AJones on 17 Aug 2020
I want to apologize for the service you received. That's not acceptable and we will fix the issue to ensure this doesn't take happen again.

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Management on 19 Aug 2020
We are glad you enjoyed you stay with us. We hope to see you again!!

8/10 Good

GILBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Team Member on 22 Jun 2020
Thank You for stay at Instalodge. We hope to see you soon!

8/10 Good

Joe

Stayed 3 nights in May 2020
Response from Team Member on 22 Jun 2020
Thanks for staying at Instalodge Hotel. Let us know if there is anything you need for your next stay.

10/10 Excellent

Howard

Stayed 3 nights in Apr 2020
Response from Team Member on 22 Jun 2020
Thank you for choosing Instalodge Hotel for your stay.

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2020
Response from Team Member on 22 Jun 2020
Thank you for choosing Instalodge Hotel for you stay. Please let us know if there is anything we can do for you next stay with us.

2/10 Terrible

Rebecca

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Becky
Floor delaminating in the kitchen, coffee pot did not work, extra door locks broken, icebox equalled until I unplugged it and there were no Kleenex or hand towels. The front desk personnel and phone manager were unhelpful and the manager could care less. I’ve stayed here for two years prior, but never again.
Stayed 1 night in Nov 2019
Response from AJones on 10 Dec 2019
Hello Becky, I am sorry your stay was unpleasant. I would like to speak with you regarding this issues you had in your room. I want to make things right. We don't ever want our guest to leave unhappy with our team or stay.

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019
Response from AJones on 4 Dec 2019
Thank you for your stay at Instalodge

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from AJones on 24 Oct 2019
Thank you for you stay at Instalodge Hotel

8/10 Good

Jeannene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, had a little trouble with TV but. They came and got it working. Bed was very comfortable also. Would stay there again.
Stayed 1 night in Oct 2019
Response from Aileen Jones on 21 Oct 2019
We are so glad you enjoyed you time at Instalodge. Sorry you had issues with but glad we were to get it up and working during your stay.

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at the trailer park hotel
It was very quiet and clean relaxing environment
Stayed 1 night in Oct 2019
Response from Aileen Jones on 21 Oct 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

K, Robstown,Tx

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, excellent price, comfortable rooms and wonderful staff.
Stayed 1 night in Sep 2019
Response from Aileen Jones on 21 Oct 2019
We our glad you enjoyed your stay at Instalodge. We hope to see you again.

6/10 Okay

Verified traveller

Travelled with family and small children
There's no difference in size of the rooms between a king size single and double bed for multiple people staying.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay easy check in easy check out great staff
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The price on Expedia's website was deceiving. The advertised price of $45 was bumped up $19 for "taxes and fees". It would have been cheaper if I'd booked directly. Overall it was a clean, comfortable room. However, the carpet felt like it could use cleaning/replacement. The staff was very friendly and helpful.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rates weekly rates Iam Looking to stay their for 8 months and they couldn’t lower down the rates affordable for me to stay their 7 days a week
Stayed 4 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
There was a lot of pet hair in our bed and baby toys alongside the bed? The cleaning staff obviously di not change linens on bed ir clean floor properly, that was plain gross!!!! This will prevent us from coming back
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, quiet, modernized and spacious. Awesome beds
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019