Beach nearby, white sand, free beach shuttle, beach towels
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Reviews of CC's Hideaway

4 out of 5
CC's Hideaway
84/21 Patak Rd Soi 10, Karon, Phuket

Reviews

8.8

Excellent

Rating 10 - Excellent. 165 out of 292 reviews" "
Rating 8 - Good. 99 out of 292 reviews" "
Rating 6 - Okay. 12 out of 292 reviews" "
Rating 4 - Poor. 11 out of 292 reviews" "
Rating 2 - Terrible. 5 out of 292 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel Cristian, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, amazing food, clean, better than other busy places.
Stayed 5 nights in Mar 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The swimming pool only had one ladders to get in and out.had one breakfast very nice. But only open up 9 am
Stayed 4 nights in Dec 2023

10/10 Excellent

ALEXANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ii was really amazing! I loved the yoga classes ans tours offered!
Stayed 4 nights in Dec 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing host
Booked this hotel last minute as we decided to go to Phuket earlier than planned. Host was very nice and such an amazing reception. Hotel is not 5 star but service is 5 star.
Stayed 2 nights in Apr 2023
Response from MEYOU on 16 Apr 2023
Thank you so much for taking the time to leave such a lovely review of your recent stay with us. We are thrilled to hear that you enjoyed your time at our hotel and we appreciate your kind words about our services.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect hotel for me. quite small extremely friendly, great service, great food, I will return!
Stayed 13 nights in Feb 2020
Response from Kenneth Miller on 15 Mar 2020
thank you for staying with us and we look forward to your return for another visit. Kenneth Miller General Manager

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
booking in James reception arrogant aloof unhelpful....snide....he thought he was being clever when I asked for a room with a sea view as promised and kept me waiting 13 mins while he supposedly checked the room occupancy and then rudely told me no room available.....his manner was offensive to me and I will NEVER go there again
Stayed 3 nights in Oct 2019

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Stayed 4 nights in Jun 2019
Response from Kenneth Miller on 3 Jul 2019
Thank you for your review and I am happy to read that you had a good experience. We hope that you return again. Until then be well..

8/10 Good

Megan

Liked: Cleanliness, property conditions & facilities, room comfort
Nice rooms. Difficult to get anywhere else.
The hotel itself is great - lovely rooms with nice pool and activities available. The staff are friendly and the yoga instructors are good. Unfortunately the shuttle service is a mess, making it very hard to explore the local area. Taxis refuse to go there as well because of the hill. The food and drinks are considerably overpriced. We had a transfer to the bus station arranged after our stay and they took us to the wrong station (insisting it was the right one despite our protestations) which causes significant delays in getting to our next destination. If you want to stay at your hotel all day and just use the pool this is the place for you. If you want to explore or even just go out to eat it is not easy to do from here.
Stayed 2 nights in Jun 2019
Response from Kenneth Miller - General Manager on 2 Jul 2019
Dear Megan: Thank you for your comments and concerns. For the shuttle, we start at 9 am and goes until 11 pm, stopping at over 8 points throughout the Kata and Karon areas. I will be going to back to my drivers to see what might have happened to create this confusion for you. As for the transfer to the bus station, I will be investigating this also. Our goal is to make sure that we deliver what our guest needs are met. For these concerns, I apologize for the less perfect experience.

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are super friendly and the yoga on the roof is taught very well. The pool area is very clean and so are the rooms. Very quiet and peacefull.
Stayed 2 nights in May 2019
Response from Kenneth Miller on 21 May 2019
thank you for your kind words, we look forward to your return.

10/10 Excellent

Fabien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
F
Beautiful intimate hotel a few minutes away from Kata beach. Extremely lovely staff and great yoga sessions
Stayed 6 nights in Apr 2019
Response from Kenneth Miller on 30 Apr 2019
Dear Fabien: Thank you for your kind words and I am very happy to read that you had a great time with our staff and programs. We hope to see you again in the future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
**THIS IS THE BEST PLACE TO STAY IN PHUKET** I would 100% recommend CC's Hideaway to anyone! We stayed 4 days and 3 nights. The room and facilities were absolutely beautiful and extremely clean. I loved that CC's was tucked away in the hills - it felt more intimate and the views were incredible. It's also extremely close to the trailhead up to Big Bhudda. We hiked it twice during our stay! Even though it was farther away from the main attractions of Karon and Kata, they provide free shuttle service to a lot of different points in town. That was very convenient. The very best part about CC's was the incredibly kind and helpful staff. We had a lot of unique travel accommodations that needed to be made, and they handled them with ease. I will not think twice about staying at CC's again when we come back to Phuket.
Stayed 3 nights in Mar 2019
Response from Kenneth Miller on 3 Apr 2019
Thank you for your kind words. We look forward to your return.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019
Response from Kenneth Miller on 2 Apr 2019
Thank you for your review.

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2019
Response from Kenneth Miller on 2 Apr 2019
Thank you for your review.

4/10 Poor

Verified traveller

Disliked: Staff & service
definitely won't visit again, not worth it
Hotel staff are not friendly at all. My family did not feel welcome. Inconvenient location as it's at the top of the hill - have to wait for the shuttle bus to get around. Check in was very slow as they made a copy of everything. Definitely not a 4 star accommodation - more like a 3 star hotel. Not worth the price and if you are looking for a hotel that is accessible, do not choose this one. Also the lighting in the room is very very very dark. Not enough places to put my stuff after i unpack. Table is very small, there is no couch.
Stayed 1 night in Feb 2019
Response from Kenneth Miller on 14 Mar 2019
Dear Dahyun Yoo: Thank you for your comments for the one day you stayed with us at CC's Hideaway. All comments and concerns are valid to us. Your inputs allow us to reflect on how we can better position our hotel as well as our rooms. In reviewing your comments, one comment that stands out is our location. This surprises me because we are very clear on our location which is in the lush hills of Kata. Maybe you failed to read our description correctly. Needless to say, given that we are located away from the craziness of the crowds, we do provide a free shuttle that starts at 9 am and goes until 11 pm, leaving the hotel every hour. By providing this service, we feel strongly that we are accessible to the crowds and the beautiful beaches in the Kata/Karon area. You mention the check in process, the copying of your passports and on how long it took to check you in. We agree that the check-in process can seem long but the Thailand Immigration Department requires us to copy our guest's passports and report every guest that checks into our hotel. To protect our guest while staying with us, we will follow the requirements of the Thai Government. As for the rooms, you choose to book a family room which allows three adults to sleep comfortably. We are very clear on the size of our rooms and the amenities that are located in them. I have to assume that you failed to fully read and understand the descriptions of our rooms.

6/10 Okay

Elliebellie

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Only for those who are planning for a retreat in the boutique hotel, if you’re looking at shopping or exploring phuket, this location can be extremely inconvenient for you. Not near the beaches but free shuttle bus do drop at the beaches. Take note of the hourly shuttle service or risk having to wait for an extra hours if you miss the timings.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The staff was so nice and friendly. The pool was perfect. The location was away from the busy streets. The shuttle to the beach was convenient. Wish we could have stayed longer.
Stayed 6 nights in Jan 2019
Response from Kenneth Miller, General Manager on 29 Jan 2019
Thank you for your kind words. We work very hard to not only meet but to exceeds the expectations of our guest. I hope that when you plan another trip to Phuket, you will once again consider CC's Hideaway as your home away from home.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great property but misleading on how close they are to anything. It’s an isolated hotel great as a tiny reset but not of you want to do any activities in your own.
Stayed 1 night in Dec 2018
Response from Ken Miller - General Manager on 24 Jan 2019
Thank you for your comment though I am confused with your comment about our location. Given that we are located on a hill and have been operating for the past 14 years, we are very clear and careful to share that we are not close to the beach. Given our location, we provide a free shuttle to three beautiful beaches - Kata Noi, Kata and Karon beaches. Though we are isolated, we do provide a wide range of activities to all of our guest - Big Buddha Trekking, 4 Water program, Old Town Tour, etc. If these programs are not to your liking, we also provide a Wellness program where we have two Yoga classes per day for a small fee, as well as an in-house massage therapist.

10/10 Excellent

Ricardo J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet Christmas!
The Perfect Place we were looking for! The Staff Amazing, great location, service outstanding and the room and Hotel Facilities Great!
Stayed 6 nights in Dec 2018
Response from Ken on 15 Jan 2019
Dear Ricardo J: It was a pleasure having you spend the holiday seasons with us. Thank you for your kind words. We look forward to your return. Kenneth Miller General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel set on a hillside behind Karon Town. Positives are the lovely friendly staff, the clean and comfortable rooms, and the extra touches like cookies in the room. Negatives are the distance and the need to rely on a shuttle van to take you down the hill to and from various points on the beaches and town, and the "compulsory" Christmas Eve dinner costing 1500 THB per person - a practice which apparently is quite common in the hotels in this area but ought to be discretionary. Overall we had a great experience at this property mainly due to the nice staff but the compulsory nature of the dinner left a bad taste and we would never come back over the holiday season.
Stayed 6 nights in Dec 2018
Response from Ken on 15 Jan 2019
Thank you for your comments. We welcome all comments and we will work to address and correct the situation where we can. Our goal is to improve the services we provide to each and every one of our guests.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, excellent staff
CCs was a very enjoyable experience. I did the yoga retreat for 4 days and loved it. The hotel is good but what makes the experience is the yoga teachers, the staff, the food and the excursions. I have done a few other tours in Thailand but none as good as the CCs. The staff are so friendly and make you feel like you are at home while there. Very accomodating and would def return
Stayed 2 nights in Sep 2018
Response from Sinchai Unmee on 19 Sept 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Steve, Anchorage AK.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Staff and accomodations couldn't have been better.
Stayed 6 nights in Aug 2018
Response from Sinchai Unmee on 5 Sept 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Allister, Johannesburg, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secluded hide-away yet with the free shuttle service you are 5 minutes away from the shop / beach.
Stayed 6 nights in Aug 2018
Response from Sinchai Unmee on 29 Aug 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Friendly, helpful staff. Infrastructure old and badly maintained. Location wonderful in the hills
Stayed 17 nights in Jul 2018
Response from Sinchai Unmee on 29 Aug 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, away from the caos of the town. We stayed only one day but we loved it.
Stayed 1 night in Aug 2018
Response from Sinchai Unmee on 15 Aug 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

christoph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dive weekend
Very nice and comfortable place with a good seaview. Friendly staff and helpful even with very late at night arrival. Only complaint would be that its very far from the airport, but my fault I guess for not checking. And very far from the beach and town, but they do have a free shuttle bus. Good food in the restaurant and nice pool
Stayed 3 nights in Jun 2018
Response from Sinchai Unmee on 15 Aug 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Charrees, USA

Liked: Cleanliness, staff & service, property conditions & facilities
i had a great time at the hotel and the food and staff was fantastic. Best service i had in Thailand was from the staff at CC's
Stayed 4 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Amazing
The staff were incredibly welcoming and willing to help whenever possible. Hotel was pristine and affordable. Would absolutely go back to this hotel.
Stayed 4 nights in Jun 2018

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eat, Pray, Love - all three here!
An amazing experience...great for a quieter space after the hustle and bustle of the busy streets.
Stayed 1 night in May 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at CC
We loved our stay at CC. The room, service, pool, breakfastts and facilities are all top-class. Best we saw in Thailand. Don’t worry about the location, hotel has every hour shuttle and to the contrary the upside is you get to chat with the other guests on the shuttle - we made some very good new friends on that account!
Stayed 11 nights in Apr 2018

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hideaway
Very nice hotel with a very great staff. Only thing that I had any problems with was location but it is a “hideaway” and shuttle was readily available.

10/10 Excellent

Mike, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CC’s was amazing! Incredible staff and very relaxing place with great food! Definitely would book with them again.
Stayed 6 nights in Apr 2018

10/10 Excellent

Phil, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great food, friendly staff
I came mainly for the yoga which was excellent. I had a great stay here and will come back.
Stayed 4 nights in Mar 2018

8/10 Good

David, Fort McMurray, Alberta, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel perched upon a hill away from the city
Hotel was nice and the staff were great. Location was good. Transportation as readily available. As were bike rentals.
Stayed 3 nights in Mar 2018

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really wonderful yoga retreat
I very much enjoyed my stay at CC's Hideaway. I booked 4 days of their yoga retreat program. The yoga instructors are knowledgeable and they walk around studio to help instruct you during the lesson. The yoga program also includes fun daily activities off property site. The food at CC's is delicious and the staff are personable, friendly, and helpful.
Stayed 5 nights in Mar 2018

2/10 Terrible

Elsie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would not recommend this hotel to anybody. Horrible location. No taxi driver knows how to get there. If you want to be trapped In a hotel it is perfect for you. They have shuttles running every hour. Food is horrible
Stayed 3 nights in Feb 2018

6/10 Okay

Vikki, toronto

Liked: Staff & service
Disliked: Property conditions & facilities
Staff try hard, but Phuket is just not great
Unfortunately, this hotel, like all of Phuket, stinks of sewage and sulfur. The hotel is clean, but the bathrooms smell bad. Also, the air conditioner was not great and did not sufficiently cool the room, and the wifi was poor. The pool was nice, and the shuttle service was necessary, and good. Take the shuttle to Kata Noi, a beautiful beach and avoid the others which are overrun and not very nice.
Stayed 2 nights in Mar 2018

8/10 Good

song yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really hide away hotel
Very good service hotel. Breakfast is good , the location really hide away and provide a shuttle bus service.
Stayed 1 night in Feb 2018

10/10 Excellent

Surya Pratap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay
Had a great stay. Its a hidden gem. We stayed again. We stayed here in 2016 also. Very nice and comfortable. Breakfast can be improved.
Stayed 4 nights in Jan 2018

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise a hidden gem
Great relaxing time. Great friendly staff couldn’t do enough for us.
Stayed 14 nights in Dec 2017

10/10 Excellent

Doug, Perth aus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
This place is amazing. Friendliest quaint little boutique hotel. Up a very steep quiet hill but they off an ample free shuttle service and it's quite nice to be out of the way for some peace and quiet.
Stayed 2 nights in Jan 2018

10/10 Excellent

Prashant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel. Nice stay
Very comfortable. Nice cozy place. They operate a shuttle service to the major spots on Kata and Karon Beach. So being on a hill doesn’t matter that much. Good views of the water - only for the thick electricity cables to ruin it
Stayed 1 night in Dec 2017

8/10 Good

Rajeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
This is a nice hotel with a small swimming pool, nice restaurant, good selection for breakfast, comfotable rooms with contemporary bathrooms, and a great vuew of the ocean. It is half way up a mountain, so, you need to rely on the hotel’s 4 x 4 to get up there. The minibus fellow just stopped at the the bottom and said he could not get us up there. But, there was someone to pick us up promptly within a minute of the phone call. They also have an hourly shuttle service that does a loop of all the major beaches.
Stayed 1 night in Dec 2017

8/10 Good

iso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chill Hideaway
The staff was terrific and Ken the Manager was very friendly (they welcome you with a cool towel and a yummy beverage). Shuttle system to Katata Beach was very efficient.
Stayed 2 nights in Nov 2017

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend for yoga and quiet holiday.
A wonderful little heaven place in Phuket. Location is amazing because you're away from the crown and busyness of the tourist locations but also a max of 10 min drive to either Kata or Karon beach. The Swimming pool is small but cute. The restaurant food was the best that I had in entire Phuket. I highly recommend it for yoga lovers, as it offers yoga classes at morning and evening time, the best sunset view over the sea while you do your evening class. I loved my entire stay there.
Stayed 1 night in Sep 2017

8/10 Good

Kevin, Ireland

Liked: Cleanliness, staff & service, room comfort
Hidden away
If you are a beach lover, then best look elsewhere: the 'Hideaway' is not within walking distance of the beach and you are completely dependent on local transport for getting to and from the sprawl of eateries, pubs and massage parlours that make the beach area so vibrant. Luckily, the hotel provides a reliable drop-off and pick-up service on the hour throughout the day. If you have lots of beach kit, it could be something of a pain during a long day out. We hired a moped from the hotel but, unless you're used to Thai driving habits, you're better off travelling on something less dangerous. The hotel staff were very helpful and pleasant. If you don't take the boat tours, there's always jungle trekking, cooking classes (?) and yoga (a hotel speciality). Beyond the beaches, Phuket has little to recommend it but the hotel pool is a nice place to chill with a good book. It's the staff who make the place: full marks to them all.
Stayed 3 nights in Jul 2017

8/10 Good

Erik, O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful, friendly staff
Great service and comfy room. Be careful on scooters, they're not toys. Friend crashed and sprained his ankle. Hotel staff did everything they could to assist.
Stayed 2 nights in Jun 2017

10/10 Excellent

Karam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience
Too good. Very neat and clean, we were welcomed wih cookies and towel art on the bed. All the staff were very helpful, specially Louis who helped us a lots a preparing itinerary for us. I would definitely recommend this hotel.

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jerry, Wi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite and relaxing
Perfect for a getaway. Staff are friendly and rooms are clean and comfy. Food is great and pool looks real clean. Free shuttle to several areas with pickup. Great place to stay, highly recommend.