Karpacz Górny Hotels

"The room was spotless and very accommodating. The staff was very kind with assisting in transportation and local spot recommendations. Ski & snowboard rental on site was stress free! Great experience."

"I’d come back again! "

"❤"

"We were happy with our stay, the only Thing I didnt realize when booking Platinum Adults that our building will be detached and both for wellness and breakfast we would need to put our shoes on and go to a different building. Breakfast was good, good variety of food."

"Very good breakfast "

"Very nice. "

"We initially booked a triple room, but upon arrival, we were not given the room we reserved. The receptionist was unhelpful, unfriendly, and made no effort to resolve the situation. Instead of offering a solution, she demanded an extra fee of 500 CZK per night for an additional bed. When we asked to speak with the manager, she refused to let us do so. Overall, the service was extremely disappointing and unprofessional. That said, the hotel itself is clean and well-maintained. We really liked the sauna, the pool, and the room in general. It’s just disappointing that the hotel offers triple rooms for booking when they apparently don’t have them available."

"Great location, quiet and comfortable ! Thank you so much team Harmony!!"

"The main highlight is of course aquapark, nothing more impressive to look in this hotel. Despite 3-stars level the staff at the reception desk could be more friendly and customer-oriented. We had a chance to talk to Konrad and it was not the most pleasant one that we faced in our life. Beds are to soft and we had a back ache after the first night but this is individual and people who prefer soft ones may like it. Sauna area as well as the whole aquapark is closed after 8pm so this might be a disadvantage for adults wishing to use sauna in the evening. It's ok for a short trip like 3-4 days but I would not recommend this hotel for a longer stay."