Karterados Hotel Guide - Pet Friendly Hotels in Karterados, Santorini

"Excellent hotel. Great views and a first rate staff!"

"We arrived at Grand View after having a bad experience at another place. What a difference we had here. The lady on reception (Sophia I think) was so welcoming and informative. We booked some activities with her. She had info about the island, beaches, places to eat and then got staff to show us to our room and take our luggage. The room was amazing. Spotless and spacious. The views were incredible and the balcony was a perfect finishing touch. We spent 3 nights in the lux suite and 3 nights in the honeymoon suite. Both were amazing so I'd recommend either. The staff were always on hand and couldn't do enough; from front desk, to cleaners, restaurant staff and maintenance. I didn't get the guys name who runs the pool bar and restaurant but he is an asset to the hotel. One of the best experiences of customer care, hospitality and their amazing use of the property they have. If I come back to Santorini, this is where I am staying. Take my advice and book here."

"The ONLY positive thing about this property was its phenomenal location and that is where the positives end and the negatives begin. For starters, the property did not pay their cable bill and as a result there was no TV in our room. No big deal because we can live without TV on vacation. In fairness, the manager responded quickly and tried to “fix” a “cable” problem, but we already knew what the problem was and it wasn’t a wire, it was non-payment!!! He said it would be fixed the next day and that never happened. The real issue though was that the property blew a fuse and there was NO electricity for 12 hours and the property manager was nowhere to be found. When he did respond, instead of owning up to it, the host said the entire village was without power, which was a bold-faced LIE as ALL of Oia was LIT UP! The reality is that it was only his 4 or 5 units and within 30 seconds of the maintenance crew showing up 12 hours later, the electricity was back on!!! That is not a village problem, that is a JUST BLUE problem. We can handle no TV. We can handle a fuse blowing, but we can't handle the unresponsiveness to our requests to fix it. The worst part though is that they LIED to hide the truth AND that is unacceptable. NOBODY should have to pay their hard earned money for an accommodation that has NO POWER for half a day!!!!!! WHAT A DISAPPOINTMENT!!! I DO NOT RECOMMEND THIS PROPERTY!!!! "

"Excellent hospitality and great hotel . I would recommend everyone to stay here and it’s worth the money . As I mentioned in the feedback to the hotel staff the area outside of the rooms can get really slippery during rain or high moisture conditions and the hotel should do something about it like ex:- anti-skid coating or other options available. The gym needs to be fully setup and completed "