"This is not a hotel but a professionally managed Airbnb. That's fine - I just didn't know and for my particular situation - would have chosen otherwise. While I had immediately reached out after booking to arrange my ride to the airport, there was a disconnect between that arrangement and details needed for check in. Because I was traveling internationally and had limited wifi/email/phone access, I didn't get the check in instructions. They didn't send them until the afternoon of checking in. Overall, they just didn't communicate in a timely manner. It made for a stressful check in. Further, the location address and the actual address are not correct - leaving us (and our taxi driver) VERY confused and frankly worried we had been scammed. Lastly, the room was fine - but not worth the money. I was so disappointed it makes me mad just to think about it. The towels were so low quality they felt like sandpaper, they didn't actually clean/restock the coffee supplies, the card need to access the electricity is connected to the 4 keys needed to get into the building. Why does this matter? Because in order to lock your room door - you had to use a key, but you couldn't see to lock the door because you didn't have power because the key card was connected to the keys. God forbid there was a fire. OH also - one of the room windows was a window to the hallway - which had a shade but you could see through it. It was all low quality and a sad way to end a wonderful trip in greece."