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Reviews of Crystallo Apartments

3 out of 5
Crystallo Apartments
2 Ikarou Street, Kato Paphos, Paphos

Reviews

7.8

Good

Rating 10 - Excellent. 30 out of 77 reviews" "
Rating 8 - Good. 20 out of 77 reviews" "
Rating 6 - Okay. 16 out of 77 reviews" "
Rating 4 - Poor. 4 out of 77 reviews" "
Rating 2 - Terrible. 7 out of 77 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Fergal

Liked: Cleanliness, room comfort
Really enjoyed my stay
Warm welcome, good location, nice clean apartment...
Stayed 2 nights in Nov 2023

10/10 Excellent

Heather

Stayed 7 nights in Jun 2023

10/10 Excellent

Karen

Liked: Cleanliness, room comfort
Stayed there many of times lovely place. Always clean and tidy George the owner and all his staff are very helpful
Stayed 10 nights in Apr 2023

10/10 Excellent

Pauline

Liked: Cleanliness, room comfort
Good quiet location but only ten minutes to the h.
Great location, lovely staff and a very comfortable stay. We went for the one bedroom apartment which was a bit bigger and well worth the extra cost. Basic cooking facilities….two hot plates and a microwave, but certainly adequate. Lovely balcony and two large settees in the living room. Ten minutes from the harbour with restaurants, bars etc, and a shopping mall only a short walk away. Good price, we will be back, so highly recommended.
Stayed 12 nights in Feb 2023

2/10 Terrible

Thomas

Travelled with group
Disliked: Amenities, property conditions & facilities
They kicked us out an hour earlier than the scheduled checkout time. The toilets had to be flushed 3 times to work. Both the customer service and the property were very bad.
Stayed 1 night in Feb 2022

6/10 Okay

Joshua

Stayed 1 night in Feb 2022

10/10 Excellent

colin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent value and great amenities, very clean, would return and recommend
Stayed 1 night in Feb 2022

10/10 Excellent

Lloyd, Regina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a clean quiet place. Excellent value.
Stayed 1 night in Dec 2021

8/10 Good

Christine

Liked: Cleanliness, room comfort
Pleasant stay
Just an overnight stop the location was ideal for us (our meeting was in the club nextdoor). The receptionist was very helpful and informative. The location of this hotel is very good not far from the harbour or the mall (wether you want sightseeing or shopping it's ideal). It is a bit dated but clean and tidy. The checkout is 11 am not noon as per paperwork. There are no lifts but it's only 2 story.
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. Would definitely recommend. Only thing I could say is it’s disappointing having to pay extra to use the AC and WIFI (except free in the lobby)
Stayed 6 nights in Sep 2020

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2019
Response from Crystallo APT on 25 May 2020
Thank you so much your feedback and we hope to see you soon.

8/10 Good

Graham

Liked: Cleanliness, property conditions & facilities, room comfort
Nice
Nice place to stay ,room large and very clean. No local shops to get supplies though and internet even for 0ne euro /day was very poor overall.
Stayed 3 nights in Feb 2020

6/10 Okay

Mario

Business traveller
Liked: Cleanliness
Room was ok, was supposed to be new rooms but some things was still bit dated, Like the aircon was making funny noises, Was charged us extra cause apartmently its not listed* Also to No wifi. man was bit rude on arrival too
Stayed 1 night in Jan 2020
Response from Nikoletta on 14 Feb 2020
Dear Mario, Thank you so much your feedback.

10/10 Excellent

Pavel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
great hotel really recommednd close to mall and public transort
Stayed 1 night in Nov 2019
Response from Nikoletta Wagner on 20 Dec 2019
Thank you so much your positive feedback.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing being before love everything about it ,situated in the middle of all amenities .the friendliness of staff really good
Stayed 14 nights in Nov 2019
Response from Nikoletta Wagner on 17 Nov 2019
Thank you so much your positive feedback. We hope see you soon.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
central quiet location for easy access to all sites...
Stayed 7 nights in Oct 2019
Response from Nikoletta Wagner on 20 Oct 2019
Thank you so much your kind feedback.

2/10 Terrible

Ariel

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Nikoletta Wagner on 4 Sept 2019
Dear Mr. Ariel, We are really sorry, that you didn`t feel good yourself in our hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in May 2019
Response from Nikoletta Wagner on 31 May 2019
Dear Guest, Thank you so much your feedback. We hope see you soon.

6/10 Okay

Joanne

Liked: Cleanliness
Not the best
Although it’s cheap, it is actually pretty poor. You have to pay extra for air con and WiFi. The rooms are outdated and basic (even though we were in the new block apparently). The lights don’t work unless you have a key card inserted, so it’s actually pretty dangerous, and the locks were really hard to use. On the positive side it’s only a short walk to the harbour so it’s a convenient location. The pool is only small and was crowded every day so we didn’t bother using it.
Stayed 2 nights in May 2019
Response from Nikoletta Wagner on 27 May 2019
Dear Joanne, Thank you so much your feedback.

10/10 Excellent

Lindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family-run place offers great value
I was blessed with an upgrade so my room was fantastic for the bargain price. It overlooked a charming chapel and little park with greenery. Perhaps people who stay in the annexe across the street might not find the surrounds so charming. Other reviews say the rooms are dated. Sure, but the price reflects this. It's very clean & well-equipped, close to Kings Mall and the tourist area and I would stay again without hesitation.
Stayed 4 nights in May 2019
Response from Nikoletta Wagner on 10 May 2019
Dear Lindy, Thank you so much your positive feedback. We hope see you soon.

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartments.
Lovely clean apartment, had everything we needed. Cleaners even did the washing up we hadn’t had time to do. Clean baby travel cot provided. Overall great experience, would stay here again.
Stayed 4 nights in Mar 2019
Response from Nikoletta Wagner on 26 Mar 2019
Dear Nicola, Thank you so much your positive feedback. We hope see you soon again.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Nikoletta Wagner on 12 Mar 2019
Thank you so much your feedback. We hope see you soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place with great location
I stayed with 4 friends in 2 apartments for 1 night. The apartments are big and clean, with twine beds, kitchen and balcony. Service was good. Wifi and air condition in the rooms are with extra charge but it shows in the hotel details.
Stayed 1 night in Oct 2018
Response from Nikoletta Wagner on 16 Oct 2018
Thank you so much your feedback. We hope see you soon. We wish you all the best, Crystallo APTS

8/10 Good

Kirstie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2018
Response from Nikoletta Wagner on 15 Oct 2018
Thank you so much your feedback. We hope see you soon. All the best, Crystallo APTS

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy location
Great location in a quiet area. Short walking distance to Paphos harbour and bar street etc. The beds were quite solid, but adequate for our needs.
Stayed 1 night in Sep 2018
Response from Nikoletta Wagner on 1 Oct 2018
Thank you so much your positive feedback. We hope see you soon. All the best, Crystallo APTS

6/10 Okay

Verified traveller

Liked: Cleanliness
Spacious standard studio furniture needs updating
Good location spacious standard studio next time will book superior standard next time.
Stayed 6 nights in Sep 2018
Response from Nikoletta Wagner on 26 Sept 2018
Thank you so much your feedback and we hope we will see you soon. Best regards, Crystallo APTS

10/10 Excellent

Rotem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, nice staff
The place is a bit far but the experience was good, has a nice pool and the room was quite big
Stayed 2 nights in Sep 2018
Response from Nikoletta Wagner on 21 Sept 2018
Thank you so much your feedback. We hope see you soon. Regards, Crystallo APTS

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service , and location
Great location, all staff extremely nice, service and apartment lovely , great break, thanks
Stayed 14 nights in Aug 2018
Response from Nikoletta Wagner on 31 Aug 2018
Dear Guest, Thank you so much your feedback. We hope see you soon. We wish you all the best. Best regards, Crystallo APTS

6/10 Okay

Verified traveller

10 to 15 minute walk from the main shops and bars.
An ok establishment if a little dated. For the price in comparison to another property I stayed in at another resort later in the week then it did not remotely match up. No welcome facilities e.g. tea/coffee or water. Poor TV and very poor internet connection. Proprietor wanted extra for air conditioning as well!
Stayed 3 nights in Aug 2018
Response from Nikoletta Wagner on 31 Aug 2018
Dear Guest, Thank you so much your feedback. We wish you all the best. Best regards, Crystallo APTS

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very nice but two issues
Very nice apartments but with two significant flaws. Both the public areas and room smelled strongly of cigarette smoke, and air conditioning is 6 euros each night. If these don't bother you then it's a nice play to stay, with friendly people.
Stayed 2 nights in Jun 2018
Response from Nikoletta Wagner on 29 Jun 2018
Thank you so much your feedback.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2018
Response from Nikoletta Wagner on 22 Jun 2018
Thank you so much your feedback.

6/10 Okay

Anon, The World

Stayed 2 nights in May 2018
Response from Nikoletta Wagner on 15 May 2018
Thank you so much your feedback.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Nikoletta Wagner on 15 May 2018
Thank you so much your feedback.

10/10 Excellent

Georgios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice deal
Good price, central location
Stayed 1 night in Dec 2017
Response from Nikoletta Wagner on 6 Jan 2018
Thank you so much your opinion. We wish you all the best and hope see you soon again.

6/10 Okay

CHUNG

Decent value for money
Stayed for 3 nights in a double bed apartment. Check in was straightforward. The guy is in the habit of saying strange things and talking loudly, but otherwise nice and friendly. The room is a bit dated, like something out of the 70s, but otherwise clean, comfortable and functional. There's a nice balcony which gets sun all day and I imagine a nice place to sit and relax if you had the time. The apartment came with fridge, cooker and all the utensils needed to cook. The fridge worked fine, but didn't use the cooker. No one cleaned the room the 3 days I was there and I can imagine another days stay and it will would have been intolerable. One day I did find 3 cockroaches. Sadly this and cleanliness is the one thing I can't abide by. A nice feature is the double thick curtains which are great at blocking out the morning sun. Location wise, it's about 10 minutes to the harbour and 5 to kings avenue mall. So very convenient. It can be an annoying walk from the harbour though. The road are narrow and there isn't always pavement. The locals tend to be quite respectful drivers, but can be a bit scary at night when all you are is headlights. One thing that really annoyed me is the internet. It's free in the lobby and if you want access in the apartments it's €1 a day. Overall, decent value for money considering what you get.
Stayed 3 nights in Nov 2017
Response from Nikoletta Wagner on 20 Jan 2018
Thank you very much for taking the time to review our property. We sorry your bad experience, otherwise we hope, you enjoyed your holiday. We hope we will see you again. Best regards, Crystallo Apartments

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice Hotel with Poor Welcome
Upon arrival, we were told by the hotel manager that he couldn't find our prepaid reservation - it was horrifying experience! The situation was resolved by the hotel owner and soon after, we've got a room as we requested in our reservation. Overall, the hotel was clean and had a small swimming pool.
Stayed 4 nights in May 2017

4/10 Poor

KAZUKI

Liked: Cleanliness
Disliked: Staff & service
Rude staff
Difficult to us the key to open room door. When asked the staff to tell me how to use first time, his response was not that bad. Second time, because it was so difficult , however, he looked down on me as though a fool! I felt furious at his attitude. Other negative points: No wifi accessible in room, no tooth brush/shaving kit equipped Positive points: location, large room

6/10 Okay

Jack, London

Better places to stay
Pay for Wi-Fi outside of reception area, cost for using safe and air conditioning. Toilet ran for ages after flushing, only soap provided. 5-10 min walk to sea front

2/10 Terrible

Gareth

Disliked: Cleanliness, property conditions & facilities, room comfort
Upon arriving to check in, we were told that there was no room at the hotel. We were then moved to a lesser hotel which upon further investigation was cheaper than what we originally paid (although we were not made aware of this). The new hotel was indeed a lesser hotel with a poor room condition, the room smelt overpowering with paint fumes and the generally hygiene of the room was not the greatest. Overall will not book with crystallo again due to the poor way the situation was handled.

2/10 Terrible

Ali, London

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Absolutely rubbish!!!!
booked 2 rooms, After arriving at the hotel the front desk staff seemed to be frowning as we walked it, thought maybe a bad day that didn't concern us. might I add very little English is spoken but anyway handed the itinerary then after 10 minutes sitting at the desk we get one key. After explaining and pointing we got two rooms booked that took another 20 minutes to sort out before we were given 2 room. Then we are told we are not staying at the apartments the front desk is located at (pictured on expedia) in fact the rooms we are staying is across the road, which has no sense of design but never the less we thought we're here now might aswell make the most of it. no sense of security apart from the room door, main door open all night, no staff over night very poor insulation, you can hear everything from outside passage, footsteps and even a normal tone voice can be heard clearly (so everyone walking past your room can also hear you) fridge we had in our room definitely has some serious issues, grinding noise loud enough to wake us up every time the motor came on (every half hour or so for around 5 minutes) hose pipe is used as a gas pipe for the cooker, we didn't use the cooker so not such a big deal but surely didn't look very safe. shower way too small toilet too close to the wall horrible cheap beds (2 single beds put together) overall my stay was horrible, checked out after the first night, there are much better places to stay in the area. AVOID THIS ONE!

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for the best price!
Great place to stay for the best price! It's easy to get from this place to seafront, close to big city center King Mall, taverns and other places of interest. Free Parking is underground. Owner helped us on all issues araised during staying in Pafos. Room is big and nice with all facilities to cook, 2 wardrobes and warm blankets, which is very important in March. Exit from the room diectly to huge terrace. Every day cleaning. Plug adapter and iron on request without any extra fees. We realy enjoyed and give our recommendations, Oksana and Olga from Kiev

2/10 Terrible

russ, Dorset

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful room!!
Shocked by the room. Circa 1970. Old furnishing which is outdated and smelt old. Spoke to owner who said all rooms same. I said it nothing like photos on website. He said that was a superior rooms that would cost me another 10 euros a night and he had none!!. Beds old, bed linen tired. Sick tap literally hanging off. Bathrom tiny and shower screen broke. Left and had to spend a lot of money finding alternative accommodation. Please do not book a holiday in these apartments. If you do insist on a superior rooms or you will as shocked and disappointed as us.

10/10 Excellent

Adrian, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel 15mins walk to harbour
Excellent.4 night stay.Great value for money.Close to amenities.With cheap flight very doable long weekend. Feel like I've been away for a month.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, comfortable apartment, with helpful staff.
Quiet, good value apartment, in a residential area, ten minutes walk from the harbour area of Paphos.

8/10 Good

ann, west sussex uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartments very convenient
We have just returned after spending 26 days at the crystallo apartments and would recommend them to anyone wanting a nice clean apartment only about a 10 minute walk from the harbour. George the owner was always available at reception and dealt with any probem straight away.

10/10 Excellent

Lisè, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guaranteed sun sea and dirty old relics
Spacious well ventilated room, perfect position overlooking pool. Rooms serviced and cleaned daily so no time to get messy. Ask the hotel staff for anything and mostly accommodated with generous hospitality. Fully equipped kitchen to be self sufficient. Seperate bathroom clean with no nasty surprises. Great for short or longer stays, just be careful or you may settle so well you may not want to leave.
Poolside view

6/10 Okay

Nikolaos, Athens

Liked: Cleanliness, property conditions & facilities, room comfort
Value for money accommodation
Good hotel near the town centre of Pafos. Very spacious rooms and good wi-fi. The only drawback is that you will have to pay an extra cost if you want to use the air-conditioning in the room.

4/10 Poor

MAROUN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good
The staff was rude to us. Not so helpful in booking day/night trips. Not so generous: they put only one soap. If someone had to leave the room and take the key, the electricity in the room would turn off (even the AC). The room wasn't very clean. I would pay less for this accommodation.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable apartment at a easy location.
Big size and friendly staff. High value/price ratio.

10/10 Excellent

wendy, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for us
when we stayed here we was made very welcome in this family run hotel, where father and son run front of desk. The place is in walking distance of the harbour/beach/shops/restaurants but not to near so you can enjoy the quite surrounding area. We would book this hotel gain when we next visit.