Katoya Hotels

"The hospitality at this establishment is truly outstanding. The staff members are incredibly kind and welcoming, making every guest feel right at home. Their pleasant demeanor and genuine care for each visitor create a warm and inviting atmosphere. It's evident that they take great pride in providing exceptional service. I highly recommend this place for anyone seeking a memorable and delightful experience. Special thank you note to the receptionist and room attendant. Stay Blessed ! Vishakha "

"Clean room; helpful staff, good breakfast - had to ask for a room heater, which was very necessary..."

"Yes..we we're satisfied with the stay.."

"Worst resort seen ever Staff and rooms not maintained 9nly wastage of money and time"

"My family had a good experience staying at this hotel. The location, staffs and foods are good. Price looked to be bit expensive to me. But overall it was nice. Definitely recommend to others."

"The whole experience for my parents was horrible. The water seemed contaminated with all yellow coloured water. The rooms were not anywhere the quality a 4 star ratings (and the money) deserves. The service was also subpar. Won't book or recommend this to anyone! "

"Pool was great and the water was clean and temperature was moderate. Breakfast was okay. some of them were tasty ."

"Overall the stay was great. Food options were limited with several dishes on the menu not available."

"We stayed in a ground floor suite near the dining hall and that was very convenient for seniors like us. Our suite was very clean and very nicely furnished. To me, the outstanding feature of the resort was the behaviour of the staff. They always greeted us with a smile. They never expected tips unlike their counterparts in bigger cities. The big open ground inside the resort was very nicely maintained and excellent for morning walks. We didn’t use the gym or spa area, but they looked good. Food was nice and we liked the taste very much. Suggestions for improvement : 1) Elevators and wheel chair access to all the blocks would make the place more attractive to senior people and overseas visitors. 2) A locked tipping box at the reception area will ensure that all the lovely staff get some incentive for their excellent work. 3) Parking was a bit congested as there was an International Lion’s Club meet the day we left. "