Kawamoto Holidays

Front desk staff was exceptional. Always attentive and friendly and accommodating! Super clean room and bathroom. It has been updated to be modern, and the fixtures are great from an American perspective. The shower is SMALL. The closet would be great if it had hangers. We opted not to even ask for them. We did get extra towels as we needed, with no issues. They are in the process of renovating still, so hopefully some art will be added at some point. Without it, the hotel seems sterile. Just a person preference, and wouldn't keep us from coming back. Our only disappointment was the breakfast buffet. The attendants never once smiled (even when we tipped), and there were a couple of times the foods were not ready when they opened - making it difficult to eat before tours. I never saw the tables wiped clean throughout service (we were there at varying times). The front desk staff and the location made this a great place for our week in Rome.

Great location in the middle of Times square clean property, a little bright and noisey as a result.

Convenience to near restaurants and shops, room is clean and staff is friendly. Will stay again

Elevators take 20 min to pick you up

All around great service clean very friendly