Kem Phieng Holidays

The hotel staff were very friendly and helpful. I appreciated their hospitality. The building was a bit old and looked a bit worn. However, the location was excellent. The staff were very friendly and made me feel very welcome.

Beautiful, clean, fresh hotel and the guest services were friendly and very helpful making dining suggestions.

Well maintained, comfortable property with well trained staff.

I have stayed at Elegant Suites for many years now and if anything it continues to improve. The facilities including restaurant, gym, swimming pool and spa are uniformly excellent. The gardens are beautiful and Jenny and all of the staff cannot do enough to assist with any query or request. Obviously there is a lot of construction work presently underway in the local area but Elegant Suites is an Oasis from all all of that and once inside the complex you would hardly know. I would not stay anywhere else in Hanoi and unreservedly recommend. James Collins

The bed was extremely comfortable. I wanted to take it home with me. The receptionist and doormen were really friendly and helpful. I rarely write a review but had to this time because this hotel is a rare gem. I will be back.