Kem Phieng Holidays

What stood out is hotel’s staffs specifically the chef Ha, the server named Liên. They are very friendly, helpful made my stay much more enjoyable. The receptionist Ly is also amazing staff. Room is small but clean. I have a good time staying here.

This was my second stay at Lucien and it was another great experience. The hotel staff are truly amazing and make your stay easy and relaxing. The hotel is conveniently located in the old quarter and it's extremely easy to explore so many things. Very satisfied with everything the hotel has to offer.

Service was great, treated me like family. Good location in Old quarter. Very nice upkeep

The room was clean food was adequate staff was friendly but not very helpful with local information. The laundry was a little pricey and I am not sure I got everything back I sent. The tours we booked through the hotel were almost double the price they were online definitely a learning experience.

Great spot, and truly excellent help and service from the staff, but let down by the tired fittings and specification in the bedroom and bathroom which isn’t up to a few others of the same price and caliber in Hanoi we stayed in.